Description*Applications are accepted electronically ONLY at www.cu.edu/cu-careers.* Universityof Colorado l Anschutz Medical Campus

Schoolof Medicine, Department of Otolaryngology

ClinicalProgram Director (Business Services Program Director)

Position#730235 – Requisition 16574

 The University ofColorado Denver l Anschutz Medical Campus seeks individuals with demonstratedcommitment to creating an inclusive learning and working environment.  We value the ability to engage effectivelywith students, faculty and staff of diverse backgrounds.

 TheDepartment of Otolaryngology has an opening for a full-time, University Staff(unclassified) Clinical Program Director (Business Services Program Director) position.

 TheUniversity of Colorado Anschutz Medical Campus ranks among the top institutionsnationally in clinical care, education and research. Its 230-acre campus,designed to enhance collaboration and interprofessional education, hosts theCollege of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, andPublic Health; the Graduate School; a Health Sciences Library; and twohospitals. Strategically located contiguous to the campus are a biosciencesresearch park and the soon-to-be-completed Veterans Hospital. CU Anschutzoffers two undergraduate degrees, 35 graduate degrees, and fivefirst-professional programs. More than 4,000 students learn alongside facultymembers who also make meaningful medical discoveries and provide expertclinical care through 1.5 million patient-visits annually. A hub for researchand innovation, CU Anschutz receives over $400 million in research awards eachyear and has filed 1,300 patent applications and formed 53 new companies since2002. Read CUAnschutz Quick Facts here.

Natureof Work:

TheClinical Business Program Director (hereinafter referred to as “Director”) inthe Department of Otolaryngology at the University of Colorado School ofMedicine is responsible for planning, organizing, and managing theadministrative, operational and financial activities of the clinical mission ofthe Department of Otolaryngology.  TheDirector implements and manages the Department’s fiscal affairs, human resourcefunctions, and day-to-day operations in support of the Department’s andschool’s clinical mission and goals. This role is responsible for the operational systems, processes andpolicies in support of the Department’s clinical efforts.  The Director will understand and navigate thecomplexities of a multifaceted academic medical center, clinical care atmultiple hospitals and outlying clinics, and contracts from various hospitalsin order to successfully manage and execute a variety of clinicaladministrative responsibilities.  Thiswill require the Director to work collaboratively with hospital and clinicpractice managers at multiple locations. The Director has responsibility fordeveloping and managing the overall financial aspects of the clinical missionwithin the Department.  The Director maybe responsible for all human resource tasks related to staff that support theclinical mission.  This is a criticalrole within a Department that has approximately 75 FTE and a total annualbudget of $25 million. 

 Supervision Exercised:

Finance Specialist (shared supervision).

Other office staff supervision to be determined andmay change as departmental staff structure continues to adapt to the growingneeds of the department.

Serves as a resource to assist and advise theclinical staff and faculty of the Department.  

Examples of Work Performed:Specificduties and responsibilities of the Director may include, but are not limitedto, the following:

 Leadership:

Integrates with senior leadership in the Department to help develop strategy and operational planning for clinical care services within the Department.

Responsible for establishing and managing effective revenue cycle processes to ensure financial accuracy for all clinical activity within the Department’s adult and pediatric practices.

Participates in planning activities for Otolaryngology including long-range and short-range business and strategic planning.  Shares responsibility for projection of programs, revenues and expenses, personnel needs and facility needs.

Provides leadership in the formulation and implementation of Departmental policies and procedures, as needed.

Educates Otolaryngology’s personnel and other constituencies on all relevant internal and external policies and procedures.

Evaluate effectiveness of policies and monitors compliance.

Chair and/or participate on Departmental committees as requested. 

Coordinate and lead, with senior leaders, various regular faculty meetings focused on operations and finances (meetings likely to occur early mornings and/or early evenings).

Financial Management:

Directs fiscal activity of the Department’s clinical efforts including, but not limited to, development and management of operating and capital budgets, administration of hospital contracts, payroll administration, purchasing, travel, and inventory management.

Develops and manages all clinical revenue cycle processes and reporting within the Department to ensure proper billing, insurance payments, accounts receivable, and adherence to relevant policies.

Directs the analysis and interpretation of clinical financial information and develops related operational plans.

Develop long-range forecasts and maintain long-range financial plans.

Works closely with CU Medicine on revenue cycle management. 

Works closely with Department’s Finance Specialist for clinical-related procurement, invoice processing, data management, reporting, etc.

Oversees and monitors accuracy and policy compliance of expense reports and payment vouchers that are completed by Department administrative staff. 

Assists Department’s Research Program Director with administration of Otolaryngology’s asset management system (Webspace).

Human Resources (HR):

Manage all HR duties for the faculty and staff within the clinical mission to include:  recruitment, onboarding, funding distributions, staff evaluations, and corrective actions as necessary.

Serve as expert and perform necessary tasks in all HR systems (HCM and CU Careers) related to recruiting, hiring, and retaining Departmental clinical faculty and staff.

Lead Search Committees for recruitment of clinical faculty and staff.

Serves as Department backup expert/liaison with the University’s International Scholar’s Office.

Clinical BusinessAdministration:

Develops and manages Departmental standard operating procedures to ensure timely physician licensing, credentialing, and privileging.

Develops and implements effective, efficient, and regulatory-compliant administrative, financial, and operational clinical systems and processes.

Develops and implements effective marketing to promote and grow the clinical enterprise.

Administers and/or oversees physician call schedules.

Collaborates with UCH and CHCO Practice Managers to facilitate efficient clinical care services.

Oversees and monitors clinical support staff purchasing activity to ensure compliance with CU Medicine and UCD policies.

Oversees salary allocation/distributions on appropriate CU Medicine administrative and/or contractual funds.

Performs Payroll Expense Transfers (PETs) and Journal Entries (JEs) as needed in compliance with internal and external policies and procedures.

Responsible for maintaining up-to-date clinical care pages on the Department’s website.

Conducts and/or facilitates internal audits as needed.

General:

Shows initiative to identify and implement ways to improve the job and surroundings.

Performs other related duties and procedures, including special projects, as directed by the DFA.

Serves as a back-up during staff absences and vacancies, as necessary.

This description is asummary only and is describing the general level of work being performed, it isnot intended to be all-inclusive. The duties of this position may change fromtime to time and/or based on business need. We reserve the right to add ordelete duties and responsibilities at the discretion of the supervisor and/orhiring authority.

 PLEASENOTE:Candidates will be responsible for travel expenses related to the interviewprocess and any relocation expenses, if applicable

 Salary and Benefits:The hiring salary forthis position is commensurate with skills and experience. This position is noteligible for overtime compensation.

Your total compensation goes beyond thenumber on your paycheck. The University of Colorado provides generous leave,health plans and retirement contributions that add to your bottom line.

  Benefits: https://www.cu.edu/employee-services/benefits.TotalCompensation Calculator: https://www.cu.edu/employee-services/total-compensation

QualificationsMinimum Qualifications:

A bachelor’s degree in business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.

The position requires extensive, diverse and progressively responsible experience at the management level, including direct responsibility for the administrative, operational and financial activities of the clinical mission within a higher education setting.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis, but not for the specific experience. Preferred Qualifications:

Master’s degree in business administration, finance, healthcare administration, public administration, or a directly related field from an accredited institution.

3-5 years of progressive experience in similar role/duties is preferred.

Experience working in an academic medical center.

Experience working with PeopleSoft (HCM &/or Finance).

Experience with QGenda.

Experience supervising staff.

Competencies/Knowledge, Skills and Abilities:

Ability to communicate effectively, both in writing and orally.

Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

Outstanding customer service skills.

Demonstrated commitment and leadership ability to advance diversity and inclusion.

Strong financial management skills to include comprehensive understanding of academic medical institutional financial structure and operational standards.

Knowledge of, and the ability to apply, accepted theories, principles, and tools, in both finance and human resource management.

Excellent interpersonal communication, organizational skills, and ability to problem solve and multi-task.

Knowledge of, and ability to apply diversified financial management principles, tools, and techniques.

Knowledge of, and the ability to apply accepted theories, practice and principles of revenue cycle management.

Knowledge of, and the ability to apply accepted theories, practice and principles of human resource management.

Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

Ability to evaluate, analyze, and interpret vast amounts of data, recommend solutions, and implement the preferred course of action.

Ability to establish work priorities, delegate assignments as appropriate, and follow through to ensure completion of activities.

Strong analytical and financial skills, including budgeting, forecasting, and financial analysis.

Strong working knowledge of study regulations, budgets, and billing processes.

Advanced level/skill in Microsoft Excel (reporting, charting, pivot tables, etc.)

Ability to effectively communicate with medical, professional, administrative, and other personnel to present information both orally and in written form within the office and to those outside the office with whom the Department needs to interact.

Excellent command of the English language, both written and verbal.

Completion of HIPAA training required within 30 days of hire.

Diversity and Equity:Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/Pages/JobsatCUDenver.aspx The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment. The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job Category: Business Services
Primary Location: Aurora
Schedule: Full-time
Posting Date: Jun 12, 2019
Unposting Date: Jul 12, 2019, 10:59:00 PM