Assistant Director for Care Support and Technology

Job description

William and Mary, a highly selective public university, seeks applicants for the position of Assistant Director for Care Support and Technology for the Dean of Students Office. This position serves as an important team member providing general student support, counseling and advising, and communicating with faculty and parents as appropriate. The Assistant Director also: assists in reviewing and triaging incoming student care reports; receives and addresses Tier 2 Care reports; monitors staff management of assigned reports; maintains the unit’s databases and reporting software (Symplicity’s Advocate and Accommodate products); creates and revises processes designed to maximize the capabilities of the software; and provides staff with training as to how to use the software. 

Required Qualifications:
The successful candidate must have experience working with a college-aged population and an appreciation for their developmental needs. The candidate must demonstrate a strong commitment to student well-being and development and must possess solid technical skills, attention to detail, and experience working with information databases. The employee also must possess a Master’s degree in College Student Affairs Administration, Counseling, or related field by the date of appointment, excellent oral, written, and interpersonal communication skills, demonstrated management and organizational skills, experience working with information databases, exceptional problem solving and referral skills, solid technical skills, and the ability to work within a diverse setting with students, faculty, student affairs staff, and family members. 

Preferred Qualifications
It is highly desirable for the Assistant Director to have at least two years’ experience working in a higher education setting, experience working in student development or Dean of Students administration, and experience working with student-related database programs or their equivalent. 

We encourage interested parties to review the position description and access the application at (position number FP843W).

The application will remain open until July 5, 2019. The anticipated start date is July 25, 2019.

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The University is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.




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Job No:
Posted: 6/13/2019
Application Due: 7/5/2019
Work Type:
Salary: Up to $55,000, contingent on experience