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STAFF ASST - PEDS, ALLERGY/IMMUNOLOGY

Employer
Duke University
Location
Durham

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Job Details

Auto req ID
114515BR
Duke Entity
MEDICAL CENTER
Job Code
148 STAFF ASST
Job Description
Occupational Summary:

Perform administrative and secretarial duties in support of the Pediatric Allergy and Immunology Division to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.

 

Responsibilities:

  • Make appointments or proper referrals according to instructions and procedures; schedule clinic appointments and lab appointments in Maestro Care in coordination with clinic staff and appointment hub; coordinate scheduling referral appointments; obtain authorizations for procedures when applicable; send information packets to new patients; reschedule patients when appropriate; complete online bump request when necessary.
  • Work within Epic electronic health record system to send and receive messages through In-Basket; assist with electronic medical records.
  • Provide administrative assistance to providers; assist with correspondence, including typing, proofing, mailing, etc.; type letters, reports, and records ensuring grammatical accuracy, conformance with established procedures, and factual correctness; fax letters and other materials as needed; screen and sort mail and documents; respond to routine items not requiring supervisor’s attention according to instructions and standard procedures.
  • Maintain work phone line including retrieval of voicemails same day, record information and route accordingly, and address patient concerns when needed.
  • Sort and distribute faxes accurately and timely.
  • Perform other related duties incidental to the work described herein.
  • Preferred Skills: Maestro Care, Excel, WORD, Medical Terminology

     


    Location
    Durham
    Requisition Number
    401612344
    Position Title
    STAFF ASST - PEDS, ALLERGY/IMMUNOLOGY
    Shift
    First/Day
    Job Family Level
    08
    Full Time / Part Time
    Full Time
    Regular / Temporary
    Regular
    Department Name
    Pediatrics-Allergy/Immunology
    Minimum Qualifications

    Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Education

    Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.Experience

    Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR and equivalent combination of education and relevant experience.

    Organization

    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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