STAFF ASST - PEDS, ALLERGY/IMMUNOLOGY

Job description

Auto req ID
114515BR
Duke Entity
MEDICAL CENTER
Job Code
148 STAFF ASST
Job Description
Occupational Summary:

Perform administrative and secretarial duties in support of the Pediatric Allergy and Immunology Division to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.

 

Responsibilities:

  • Make appointments or proper referrals according to instructions and procedures; schedule clinic appointments and lab appointments in Maestro Care in coordination with clinic staff and appointment hub; coordinate scheduling referral appointments; obtain authorizations for procedures when applicable; send information packets to new patients; reschedule patients when appropriate; complete online bump request when necessary.
  • Work within Epic electronic health record system to send and receive messages through In-Basket; assist with electronic medical records.
  • Provide administrative assistance to providers; assist with correspondence, including typing, proofing, mailing, etc.; type letters, reports, and records ensuring grammatical accuracy, conformance with established procedures, and factual correctness; fax letters and other materials as needed; screen and sort mail and documents; respond to routine items not requiring supervisor’s attention according to instructions and standard procedures.
  • Maintain work phone line including retrieval of voicemails same day, record information and route accordingly, and address patient concerns when needed.
  • Sort and distribute faxes accurately and timely.
  • Perform other related duties incidental to the work described herein.
  • Preferred Skills: Maestro Care, Excel, WORD, Medical Terminology

     


    Location
    Durham
    Requisition Number
    401612344
    Position Title
    STAFF ASST - PEDS, ALLERGY/IMMUNOLOGY
    Shift
    First/Day
    Job Family Level
    08
    Full Time / Part Time
    Full Time
    Regular / Temporary
    Regular
    Department Name
    Pediatrics-Allergy/Immunology
    Minimum Qualifications

    Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Education

    Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.Experience

    Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR and equivalent combination of education and relevant experience.

     

     

     

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    Job No:
    Posted: 6/13/2019
    Application Due: 8/12/2019
    Work Type:
    Salary: