Advisor - Student Support Services

Job description

Title:Advisor - Student Support Services Job Category:Classified Department:Student Services Req #:F1900071 Salary:$3,723 - $4,699/mo FT/PT/Pooled:Full-time Perm %:100 Perm Mo:10 Closing Date:07/05/2019 Position Description:

Under general supervision of the Program Director, provide services to Student Support Service (SSS/TRIO) participants, works with SSS staff, other college advisors/counselors and related support personnel, advises students, coordinate and conduct workshops, tutoring, college transfer trips and cultural activities, keep accurate and complete records of services and progress, and to perform related duties as assigned.

Essential Duties:

The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title.

  • Advise SSS students about academic requirements and appropriate selection of courses
  • Review and interpret assessment scores, unofficial transcripts, and course prerequisites
  • Develop Student Education Plans (SEP) to assist students in successful degree and transfer completion
  • Assist SSS students with the degree audit process
  • Assist SSS students in understanding graduation requirements
  • Assist SSS students with career exploration and planning
  • Assist SSS student with all registration activities, and recommend solutions to academic difficulties
  • Maintain systematic and frequent contact with advisees
  • Maintain accurate electronic records of interactions with students
  • Work collaboratively with other advisors, departments, and faculty to assist students in reaching their educational goals
  • Advise student athletes to maintain their athletic eligibility
  • Monitor student athletes’ academic progress through the use of a SEP whose goal is to earn an Associate Degree or certificate, and/or transfer to NCAA Division I, II, or III, or NAIA and other four-year institutions
  • Develops and provides workshops to participants of the program.
  • Maintain accurate up-to-date student records and database, including documentation of eligibility, documentation of student academic records and documentation, exit information and follow-up information
  • Meet individually and in groups with participants on a regular basis to provide academic advisement, information, and assistance related to successful completion and postsecondary entry/re-entry
  • Prepare and maintain accurate records including travel forms, summaries, time and commitment forms, time sheets, etc. Prepare monthly report with completed records
  • Coordinate tutors and mentors and conduct and document regular tutor and mentor training meetings
  • Assist with orientation component of SSS program
  • Plan and coordinate college visitations, cultural activities, workshops and events for SSS students
  • Compile and analyze data for reports, etc. Prepare and submit reports as requested by the Program Director
  • Assist participants with exploration, goal setting, planning, and follow through. Monitor participants progress
  • Assists the Program Director with the planning, scheduling and conduct of orientations, campus visits, and college events
  • Serves as liaison with the college's instructors; coordinates and facilitates committees related to transfers; coordinates, organizes and provides training sessions for faculty, staff or students; institutes and maintains an activity and event network on campus and in the community to promote SSS efforts
  • Provides information in person, by telephone, or by mail to potential SSS students, families, and universities/ colleges
  • Inputs, maintains and downloads data into StudentAccess and Banner
  • Prepares and disseminates reports and materials to faculty and staff
  • Informs and assists students with students college applications and the registration process, financial aid applications and procedures, and the transfer process to four-year institutions
  • Provides input and assists in the development of SSS materials
  • Understand and apply FERPA rules for the release of student information to faculty, parents, students, etc.
  • Performs a variety of other clerical and technical processing tasks
  • Performs other duties and responsibilities as assigned by the Program Director
  • May supervise student workers

Skill in:

  • Promoting services, events or activities
  • Preparing and delivering effective public speeches and presentations; responding extemporaneously to questions
  • Interpreting, explaining and describing college policies, programs, and facilities, and the community setting
  • Use of computer software for data management and word processing
  • Modern office practices and techniques including filing systems and the operation of common office equipment
  • English grammar, composition, spelling, and punctuation to prepare effective written communications
  • Basic concepts and practices of marketing and events
  • Principles and techniques of public speaking and presentations
  • Establishing quick rapport, and establishing and maintaining effective working relationships with those contacted in the course of the work
  • Performing a variety of clerical tasks such as document review and processing, data entry, computer operations, and filing
  • Personal computer applications including word processing, spreadsheets, graphics and desktop publishing
  • Basic data gathering and analytical techniques
  • Knowledge of college entrance requirements, financial aid procedures, scholarships, and transfer requirements

Ability to:

  • Learn Feather River College's educational programs, services and community

PHYSICAL CHARACTERISTICS: The physical abilities with or without reasonable accommodations involved in the performance of essential duties are:

  • Manual dexterity to operate keyboards and manipulate papers
  • Speech and hearing to communicate effectively with individuals and to groups
  • Vision to read text, forms and computer screens
  • Lifting and carrying event equipment and materials up to 30 pounds
  • Climb ladders, stoop and kneel to hang and otherwise set up signs and display materials

Minimum Qualifications:
  • Bachelor’s degree from an accredited college or university
  • Demonstrated experience working with students
Other Requirements:

  • Must possess a valid driver's license and have a satisfactory driving record
  • Must be willing to travel
  • Must be willing to work at functions outside of regularly scheduled work hours
Desirable Characteristics:

A combination of education and experience equivalent to:

  • Master’s degree in education, psychology, sociology, social services or field related to education
  • Background of working with low income and/or academically disadvantaged, minority individuals
  • Skills in teaching, tutoring, advising, or assessment methods
  • Community College experience
  • Knowledge of grant funded positions
  • Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students
Required Documents:Cover Letter, Resume/CV, Unofficial Transcripts




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/13/2019
Application Due: 7/5/2019
Work Type: