Resident Director/Community Advisor Program Coordinator

Category:: Administration/Staff
Department:: Residence Life
Locations:: Franklin, MA
Posted:: Jun 5, 2019
Closes:: Open Until Filled
Type:: Full-Time Fiscal Year

About Dean College:

Dean College is an exciting place to work, learn, and grow! Dean ranked 23rd in the 2019 U.S. News & World Report for BEST REGIONAL COLLEGE - North category, the eighth year in a row of being ranked. Dean also ranked 12th in same report for Best Value Schools. In addition, Dean has been nationally recognized as a College of Distinction based on four distinctions - engaged students, great teaching, vibrant community, and successful outcomes.

Dean College is a private, residential New England college grounded in a culture and tradition in which all students deserve the opportunity for academic and personal success. A uniquely supportive community for 153 years, Dean has woven together extensive student support and engagement with exceptional teaching and innovative campus activities. Our graduates are lifetime learners who thrive in their careers, embrace social responsibility, and demonstrate leadership. This is The Dean Difference.

Dean serves close to 1,200 full-time students and close to 400 part-time students, offering bachelor's and associate degrees as well as a robust selection of certificate and short-term credential programs.

Dean College is situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence. Approximately 90 percent of the College's student population lives on campus in one of 13 residence halls.

Dean provides a supportive academic environment that thrives on student engagement and exceptional teaching. The Dean Difference is exemplified through each student's commitment to their professional futures, social responsibility, and leadership. Outside of the classroom, students participate in 15 varsity sports and more than 40 on-campus groups and organizations.

Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports Entertainment, the Boston Ballet, and more.

Job Description:

The Resident Director is responsible for facilitating a living and learning environment that is conducive to the personal development and academic achievement of all residents. This is full time, live-in position with additional responsibilities in various areas falling under the Office of Residence Life. This position will oversee the Community Advisor Program, including recruitment, selection and training. This position also serves as a Resident Director in a first-year building.

Job Duties:

  • Oversee the Community Advisor (CA) Program including but not limited to selection, training and evaluations;
  • Give weekly updates for the Resident Director staff regarding CAs;
  • Oversee the Community Advisor's programming model and program approval process in conjunction with Resident Director staff;
  • Foster a sense of community by establishing common goals and values;
  • Communicate regularly with residents through individual interaction and community meetings;
  • Help residents to become familiar with and adhere to College rules and regulations set forth in the Housing Agreement, and Student Code of Conduct and helping them realize the consequences of their behavior;
  • Confront and document inappropriate behavior by residents;
  • Ability to plan small and campus wide programs;
  • Serve as a Hearing Officer for low level violations;
  • Participate in the Residence Director (RD) duty rotation;
  • Organize and coordinate educational and social programs for building;
  • Supervise Community Advisor Staff living in assigned residence halls;
  • Attend all meetings, trainings and professional development sessions scheduled by the Director of Residence Life;
  • Work with individual students or groups regarding personal issues and make appropriate referrals;
  • Assist with residential summer camps and conferences;
  • Assist with the opening and closing of the residence halls at semester breaks and all vacation/break periods;
  • Be available for office hours in assigned residence hall;
  • Other duties as assigned.


  1. Bachelor's degree required, Master's preferred;
  2. Previous experience in residence life is preferred;
  3. Knowledge of issues pertaining to college life;
  4. Commitment and ability to create and maintain a diverse, multicultural community;
  5. Demonstrated experience in multicultural issues with a focus on education and training;
  6. Excellent problem-solving, organizational, intervention and crisis management skills;
  7. Experience working with computers preferred;
  8. Valid driver's license.


  • Apartment, and meal plan (when Dining Center is open);
  • College will pay for apartment utilities, including, cable, heating, water, electrical & local telephone service;
  • Resident Directors are afforded use of all College facilities (when available);
  • $35,000-$36,000 annual salary and full benefits package.

Additional Information:

Dean College is an equal-opportunity, Title IX institution and pledges to recruit, select and promote diversity by providing equality of opportunity in higher education for all persons, including faculty and staff with respect to hiring, continuation, promotion, and applicants for admission, enrolled students and graduates without discrimination or segregation.

The College is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students, faculty, and community members. All employment decisions are made on a non-discriminatory basis. Dean College prohibits discrimination and harassment based on sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity and gender expression, citizenship, pregnancy or maternity, protected veteran status, work-related injury or any other status protected by applicable national, federal, state or local law. This nondiscrimination policy covers admissions, employment, and access to and treatment in College programs, services, and activities. A pre-employment background screen is required for all employees and the College participates in the Federally-mandated E-Verify program.

The Assistant Dean of Students, located on the second floor of the Campus Center, telephone 508-541-1841, coordinates the college's compliance with Title IX of the Education Amendments of 1972 Act.

The Director of Human Resources on the first floor of Dean Hall, telephone, 508-541-1681 coordinates the college's compliance with titles VI and VII of the Civil Rights Act of 1964, the Rehabilitation Act of 1973, the Americans with Disabilities Act and amendments, and the Age Discrimination in Employment Act.

The Dean College Annual Security and Fire Safety Report is available on this link.

The Dean College Athletics Department is a Provisional Division III member of the NCAA and competes as a member of the New England Collegiate Conference (NECC), Eastern Collegiate Football Conference (ECFC), and the USCAA and complies with all NCAA Division III Rules and Regulations.

Application Instructions:

Please submit your Resume/CV, Cover Letter, all unofficial transcripts; and contact information of three references. (PLEASE NOTE: Applications that are incomplete will not be considered).

Note: After submitting your resume/CV, the subsequent page gives you instructions that enable you to upload your Cover Letter and any additional documents.

See the FAQ for using our online system.

Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Dean College Careers Account to check your completed application or upload additional documents.

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