Borrowing Services Manager - Library

Job description

Middlebury Institute of International Studies at Monterey
Borrowing Services Manager - Library

Posting Number: S01290
Full-time/Part-time: Full-time
Regular, Temporary or Term: Regular
Benefits Eligible?: Yes
Hourly/Salaried: Hourly
Band/Level: Operations 3
Department: Library
Location: Monterey, CA campus
Hire contingent upon successful completion of the following post-offer screening: Criminal Background check

Position Summary:
Under the supervision of the Library Director, the Borrowing Services Manager organizes and supervises all circulation services. She/he/they hire, schedule, and train student staff and oversee all front desk activities. She/he/they manage interlibrary loan services and all facets of course reserves. This is a full-time (37.5 hour per week) position, with weekend and evening shifts. This is a non-exempt staff position.

The Borrowing Services Manager serves as liaison to Monterey Bay Area Cooperative Library System (MOBAC) committees as assigned. As part of the Public Services team, she/he/they will contribute her/his/their individual skills and expertise as needed in order to help the team achieve its objectives.

Essential Functions:

• Manages circulation services and front desk activities with an emphasis on providing excellent service to library patrons
• Oversees all circulation notices and communications
• Manages all aspects of graduate assistant staffing including recruiting, hiring, training, scheduling, and supervision
• Provides technology support to library patrons
• Oversees and documents circulation services procedures
• Assists the Library Director and Public Services team in the formulation of circulation services policy
• Oversees print and online course reserves including communication and outreach to faculty
• Manages interlibrary loan services
• Serves as liaison to the MOBAC ILL Committee
• Provides leadership, training, support, and feedback to library staff involved in circulation, reserve, and interlibrary loan services
• Applies and interprets copyright law and determines copyright guidelines use Proactively supports faculty in their course design as it relates to copyright law
• Services as primary liaison to Middlebury College Circulation Services, Reserves, and Interlibrary Loan teams
• Develops and maintains statistical reports for circulation, reserves, and interlibrary loan
• Oversees library cash deposits, fines and billing
• Purchases office and printer supplies
• Serves as primary contact for printer/copier, scanner, and security gate servicing
• Oversees library displays
• Oversees orderly arrangement of all collections
General Responsibilities:
• Oversees library operations during evening and weekend shifts when no other staff members are present
• Complies with copyright law as it applies to academic libraries
• Actively participates in team meetings and collaborative projects
• Serves as library representative on designated campus committees and working groups
• Maintains a close working relationship with all library staff
• Maintains confidentiality of library patron records
• Complies with campus safety guidelines
• In collaboration with other staff members, ensures that public and staff areas are safe, clean, and inviting
• Communicates with appropriate campus staff regarding facilities, technology, and safety issues
• Ensures appropriate and effective use of shared departmental folders, email accounts, calendars, social media, and websites
• Other responsibilities as required to assist the library in accomplishing its mission


• Relevant BA or equivalent
Knowledge, Skills and Abilities:
• Strong commitment to providing excellent service to patrons
• Good organizational skills
• Competency in basic maintenance of library machinery
• Ability to train and supervise work-study student assistants
• Adaptability to new and specialized technology
• Ability to communicate with both technical and non-technical personnel in a results and customer service-oriented manner essential
• Knowledge of library policies and procedures
• Ability to work in a team-oriented environment
• Ability to work independently after training
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

At least 3 years experience working in a library, preferably academic.
• Experience with Office, Adobe and Google tools
• Experience with library systems, especially Innovative Sierra platform (preferred)
• Experience with ILLiad
• Experience with library equipment including computers, printers, scanners
• Supervisory experience

Physical Demands:
The Middlebury Institute of International Studies at Monterey maintains a smoke-free workplace and complies with the Federal Drug-Free Schools and Communities Act and Drug-Free Workplace Act.
Job requires ability to sit, stand, walk, bend/stoop, squat, push/pull. Also requires the ability to lift and carry weight up to 25 pounds occasionally.

Open Until Filled: Yes

Special Instructions to Applicants:
Please complete an online application and submit all required documents.

Applicant Document
Required Documents

1. Cover Letter
2. Resume/C V

To apply, visit:

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Job No:
Posted: 6/12/2019
Application Due: 6/12/2031
Work Type: