Work Study - Student Support (Eastern Campus)

Department: Student Support Services

Location: Eastern Campus

Reports To: Director, Student Support Services

Recruitment Type: Internal

Requisition ID: req1352

Employment Type: Student

Vacancy Number: CUSTOM.VACANCY.NUMBER

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Number of Openings: 1

Job Description:

Learning Objectives:

The TRIO Student Support Services (SSS) program aims to create a greater sense of belonging for first-generation college students. This position will support the objectives of the program by providing basic administrative support and serving as model TRIO student-leader. This position requires a high level of dependability, attention to detail and confidentiality. As a work study student, you will:

Greet and direct administrators, faculty, staff students and other campus visitors. Assist the TRIO Program Assistant with desk coverage of either our tutoring, front desk or advising offices. Assist the program by helping to identify potential students, support outreach initiatives and discuss the mission and support provided by the program personnel. Assist with clerical tasks including but not limited to: filing, preparing mailings, organizing, phone calls, e-mails, printing, data collection & entry, copying and faxing. Attend and fully participate in required meetings, events or activities. Other light duties as assigned.

Experience with Microsoft Word, Outlook and Excel preferred. Applicants comfortable and skilled with public-speaking are desired. Preference given to students in the TRIO Student Support Services program and/or first-generation students.

Qualifications:

• Consistently maintain 6 credit hours each semester;
• maintain satisfactory academic progress;
• adhere to College’s confidentiality policy;
• successfully pass background/drug screening;
• answer phone and take messages;
• clerical duties such as filing, data entry, copying and faxing;
• open and sort mail;
• strong interpersonal communication skills;
• willingness to learn new technology;
• assist with special projects;
• other duties as assigned.

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.