Associate Director of Housing and Residence Life

Job description


Lynn University is an innovative, global and personalized college based in Boca Raton, Florida. Our 3,000 students are from approximately 100 countries. Our NCAA Division II Fighting Knights athletics program has won 24 national championships (and counting!)

The Chronicle of Higher Education consistently recognizes us as a "Great College to Work For" with high scores in compensation and benefits; work/life balance; job satisfaction; respect and appreciation, and more.

As a Lynn employee, you will help us build a better world with our students. Lynn is currently accepting applications for the position of Associate Director of Housing and Residence Life.

The Associate Director of Housing and Residence Life is a live-on, full-time professional who will be responsible for providing the leadership and direction for departmental initiatives related to mediation and conflict resolution, community development along with assisting in housing software implementation. This individual will work closely with students, parents, and all stakeholders to foster a positive residential living community that is focused on student retention and persistence. Efforts will support the mission of the University and the goals of the Division of Student Affairs.

Essential Duties and Responsibilities

  • Coordinate response to roommate conflicts and elevated cases for the department.
  • Provide guidance and structure for the development, planning, and implementation of the residential curriculum.
  • Assist with the department efforts to implement and track a comprehensive interaction routine led by student staff in the Residence Halls.
  • Assist with facilitation and development of training and outreach programs for the department on topics including strategies for effective communication and problem solving.  
  • Assist with the day-to-day management of a housing software system, supporting staff in their roles and responsibilities.
  • Assist with housing placement throughout the year and selection processes as appropriate.
  • Lead the Housing and Residence Life marketing and communication efforts.
  • Conduct and report assessment of students learning and development in the residence halls.
  • Support on call rotation in regards to housing specific issues; responds to individual student crises and campus-wide emergencies as needed.
  • Serve as a resource person to University staff on the needs and concerns of residential students.
  • Serve as a first responder during campus emergencies, specifically hurricane response.
  • Other duties as assigned.


  • This position requires evening and weekend hours to fulfill position responsibilities.
  • Candidates should maintain high energy with a strong commitment to student success, enthusiasm and desire to work with students.
  • Good ability to manage multiple tasks simultaneously and a commitment to high quality results.
  • Assist with campus-wide programming efforts as needed, as well as major departmental, divisional and institutional initiatives.
  • Experience using Maxient conduct software system and eRezlife Housing Solutions.
  • Serve on University committees and task forces.
  • Follow-through with all responsibilities and communications in a timely manner.
  • Keep accurate records of events, programs, budgets, evaluations, etc.
  • Complete the appropriate assessments of programs and functions.
  • Develop appropriate, professional relationships with students and colleagues (internal and external).
  • Work collaboratively with all areas of the University and serve as a resource for the campus community.
  • Maintain appropriate boundaries with students.
  • Embrace an open-door approach to communicating with students to assist with ideas, issues, and concerns relating to Student Affairs, individual development, and programs/services.

Minimum Qualifications

The Office of Housing and Residence Life seeks a high energy, student-centered professional, who is ambitious, innovative, forward thinking, and works well on a team. For consideration, this individual must minimally possess:

  • Master's Degree in Higher Education Administration or equivalent is required.
  • 3-5 years of professional progressive responsibility in the area of housing and residence life in the higher education setting, preferably at a comparable size institution.
  • Demonstrated experience with conflict resolution and mediation, staff training, and sensitivity and flexibility in dealing with problems and situations.
  • Strong relationship building skills, working with individuals of diverse communities and cultures.
  • Knowledge of and the ability to implement student development theory.
  • Demonstrated excellence in written, verbal, and interpersonal communication skills.
  • Have a passion for developing students in a higher education setting.
  • Ability to effectively resolve conflict, manage crisis and emergencies as well as an ability to foster a cooperative environment.
  • Ability to promote collaboration, teamwork, and involve stakeholders in the decision-making process.
  • Proven commitment to diversity, equal opportunity, as well as the academic, intellectual, and social development of all student

Accreditation and equal opportunity

Lynn University is an equal opportunity employer and does not discriminate in its programs or activities on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy or parenting status, veteran status, retirement status, or any other characteristic protected by law. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431; via email at [email protected]; by phone at +1 561-237-7727 or to the U.S. Dept. of Education OCR.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award baccalaureate, masters and doctoral degrees. Contact the SACSCOC at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2016 Lynn University 08/16.

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling+1 561-237-7639.

The Annual Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at

For your health, Lynn University is now smoke- and tobacco-free.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.




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Job No: 1103718
Posted: 6/11/2019
Application Due: 6/21/2019
Work Type: