Senior Events and Program Operations Specialist

Stanford University

Job Number: 83408


Note: This position may require occasional work on evenings and weekends. Not all unique aspects of the job are covered by this job description

The Office of the Vice Provost for Teaching and Learning (VPTL) is seeking a highly motivated and dedicated individual for our Events and Programs Operations Specialist position. This position executes operations related to educational programs delivered on campus and blended formats. S/he supports business processes, vendors, and execution of online capture and on-campus events. The Events and Programs Operations Specialists primary goal is to ensure satisfaction for Stanford students, faculty and attendees for each program. During live and virtual events, the Events and Programs Operations Specialist will make decisions in the best interest of the program, the attendees, and the University. S/he will be the contact with Stanford faculty, departments, partner organizations (both domestic and international), instructors, and be the primary contact for vendors and service providers.

Due to the global and customer-facing nature of work, this position is often required to work sporadic schedules including early mornings, evenings and weekends. This is a wonderful department that works well as a team! If you are looking for a position in a fast-paced environment, this is the job for you!

We invite you to apply by clicking the “Apply for Job” button. To be considered, please submit your resume and cover letter along with your online application.

JOB PURPOSE:

Under minimal supervision, assist with the development, delivery, sales and marketing of programs or products created by the organization. Responsible for delivering the product/program within scope, on time, and within budget.

CORE DUTIES*:

Execute product/ program plan definition, and detailed rollout schedule, including collaboration with internal stakeholders.

Collaborate with marketing team to develop and execute a marketing plan, assessing, and revising as necessary to meet goals.

Implement conversion strategy to meet product/program goals.

Deliver an experience that leads to high customer satisfaction and advocacy for the program.

Conduct analysis and make recommendations regarding the direction of the program or product.

Actively participates in efforts to improve processes, programs and business across the department.

Coordinate with vendors and consultants on specific programs.
* - Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree and three years of relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

Experience with managing products/programs.

Demonstrated ability to manage multiple projects simultaneously.

Knowledge of various marketing elements (e.g. pricing, audience, channels, communication).

Ability to work independently to meet expected deadlines and schedules.

Demonstrated ability to understand the target audience lifecycle and ability to convert leads into new business.

Excellent written and oral communication skills.
Certifications and Licenses:
None
PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks.

Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.

Occasionally grasp forcefully, writing by hand.

Rarely sort/file paperwork.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

Occasional work on evenings and weekends.
WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
. Additional Information

• Schedule: Full-time
• Job Code: 4916
• Employee Status: Regular
• Grade: H
• Requisition ID: 83408

Job:

Location: Vice Provost for Teaching and Learning, Stanford, California, United States
Schedule:
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.







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