Instructional Technologist, Audio Visual Services Georgetown University Law Center

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Instructional Technologist, Audio Visual Services - Georgetown University Law Center

Georgetown Law. Tradition. Innovation. A superb faculty, hundreds of course offerings - and all of this just steps away from the Capitol and Supreme Court. Georgetown Law is an exceptional institution in an enviable location. Students come here from all over the world to study international or tax law, environmental or health care law (just a few of our specialties). They come here for our top-ranked clinics. Most of all, they come because this is the place where theory and practice meet. At Georgetown, students learn the law in the place where laws are made.

The Instructional Technologist provides technology support and training to faculty staff and students in order to advance their research and teaching mission, assisting in moving forward informational technology initiatives. S/he also supports resolution of student-reported issues related to supported academic and instructional technologies - specifically with lecture capture, web conferencing software, and the learning management system. Reporting to the Director of Instructional and Academic Technologies, the Instructional Technologist has duties that include but are not limited to:

Lecture Capture Support

• Manages lecture capture software.
• Troubleshoots lecture capture issues for faculty and students.
• Troubleshoots hardware issues for lecture capture as needed.
• Works with A/V staff a needed to assist with lecture capture and classroom needs.
• Develops and maintains support documentation as needed.
• Works with vendor to resolve issues as needed.

Web Conference Support

• Supports web conferencing software, including instructional continuity which may fall outside of normal business hours.
• Develops and maintains support documentation as needed.

Learning Management System Support

• Supports and helps manage Canvas LMS.
• Assists with help calls related to software and resolve or escalate all related issues as appropriate.
• Develops and maintains support documentation as needed.

Academic and Instructional Technologies Support

• Assists with support of all other academic and Instructional technologies, including Google Apps, Box and other supported technologies.
• Develops and maintains support documentation as needed.

Training

• Assists with developing training materials for supported technologies.
• Assists with developing and conducting trainings for supported technologies.

Qualifications

• Bachelor's degree, preferably in a digital media, instructional technology or related discipline
• 2 years of work experience in higher education technology (equivalent work experience may be substituted for a Bachelor's degree)
• Working knowledge of lecture capture, video conferencing, learning management, and academic software, as well as web publishing
• Knowledge of online classroom technologies such as hardware and audio/visual equipment
• Good skills in problem solving and project management
• Experience working with ticketing software
• Preference for experience working directly with faculty and/or as a technology trainer

Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Law-Center/Instructional-Technologist---Georgetown-University-Law-Center_JR06767





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