Posting Details

Posting Details

Posting Number S193029 Working Job Title Business Data Analyst Department Central ITS Campus Central Position Number S01078 Job Category Professional Status Permanent If temporary, enter anticipated assignment date FLSA Exempt Job Type Full-Time 12 month If part time, hours per week Start Date Desired Advertised Hiring Range $53,964 - $68,804 Job Summary

Provides support and services to optimize the use of the Enterprise Resource Planning software. Analyzes needs of system users and develops and implements technology solutions to support various departments and business requirements. Collaborates with IT and other departments to improve processes and develop reports. Designs and implements test plans and procedures to ensure quality and effectiveness of applications.

Essential Job Functions

Operates a computer to create department reports and to develop, oversee, and complete projects.

Develops programs to accomplish necessary objectives.

Communicates in person, via email, and telephone.

Develops, enhances and sustains procedures, processes and systems, including checklists and forms.

Provides support to systems and end users
Read and write PL/SQL programming language.

Job Specific Task List

1. Serve as the primary point-of-contact for technology initiatives supporting the Workforce Development and Academic Advising Areas.
2. Serve as the technology support leader for the design, development, training, and implementation of computer software reports and processes. Elicit and document business requirements from users and other stakeholders.
3. Responsible for ensuring documentation of Workforce and Academic Advising IT systems is adequate, appropriate, and available to stakeholders, and meets requirements.
4. Coordinate and manage the prioritization of the Workforce Development and Academic Advising Information Technology projects as related to Banner, Argos, and other systems.
5. Support the effective use and integration of systems including, but not limited to Navigate, Banner, and Argos.
6. Work independently and in collaboration with end users and IT to solve technical problems, analyze computer support system needs, and meet processing and reporting requirements. Analyze, review, and alter programs to increase operating efficiency or adapt to new requirements.
7. Coordinate installation, testing, and implementation of software upgrades. Responsible for testing and ensuring adherence to documentation standards and notification to functional staff of software changes and upgrades.
8. Create standard and complex queries against Oracle database.
9. Coordinate Workforce Development Area’s web content management.
10. Coordinate and train Workforce Development Area staff in the use of technology systems, resources, and tools.
11. Liaison with Central Information Technology Area; providing direct support to Workforce Development and Academic Advising and be the conduit for escalation of technical system service requests.
12. Communicate with counterparts in Information Technology Industry to investigate unique applications and solutions relating to Banner and other technology systems. User groups include PA-Banner User Groups (PA BUG) and Ellucian (Banner) eCommunities.
13. Maintain familiarity with industry terminology, processes, procedures, and workflow.
14. Write programs using PL/SQL programming language to improve efficiency and reduce errors.
15. Perform troubleshooting and assist with maintaining data integrity. Perform general maintenance of programming code. Research new technologies.
16. Perform other duties as assigned.

Qualifications: Minimum Education and Experience

Bachelor’s degree and three years of experience in a related field. Or an equivalent combination of education and experience sufficient to perform the essential duties of the job.

Licensing Requirements Physical Requirements

Positions in this class typically require: grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions: None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Qualifications: Preferred Experience

• Eliciting business requirements
• Writing functional requirements, writing end user and technical documentation, process mapping
• Software testing, creating test plans and use cases
• Report writing
• Project Management techniques
• Working knowledge of SQL
• Knowledge of Banner ERP a plus

Additional Knowledge and Skills:

Knowledge:
Assigned department operations and functions
Applicable federal, state, and local laws and regulations
Report preparation techniques
Customer service principles
Computer operations and related software applications
English language, punctuation, and grammar
Principles and practices in area of assignment
Mathematical concepts
Recordkeeping principles
Oracle PL/SQL

Skills:
Recognizing problems, identifying alternative solutions, and making appropriate recommendations
Prioritizing work and performing multiple tasks
Developing, preparing, and proofreading a variety of business correspondence, records, reports, documents, and forms
Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Applying and explaining applicable laws, codes, regulations, policies, and/or procedures
Exercising judgment and discretion
Working independently
Providing customer service
Using computers and related software applications
Analyzing and developing policies and procedures
Preparing and presenting training materials
Operating a variety of office equipment, including a computer and related software applications, telephone, fax machine, and adding machine
Following oral and written instructions, policies, and procedures

Job Open Date 05/28/2019 Job Close Date 06/17/2019 Open Until Filled No HACC's Mission Statement

Creating opportunities and transforming lives to shape the future – together.

HACC's Vision Statement

HACC will be the first choice for a quality and accessible higher education opportunity.

HACC’s core values are integrity, collegiality, excellence and trust.

HACC's Diversity Statement

As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC’s commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a
college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Documents which can be associated with this posting Required Documents

1. Resume
2. Cover Letter
3. Transcripts

Optional Documents

1. Any Other Relevant Document
2. Transcript/License/Certification

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you first hear about this opportunity?
   • Chronicle of Higher Education
   • HigherEdJobs.com
   • Indeed.com
   • Newspaper
   • PA Job Gateway
   • HACC Website
   • Employee Referral
   • Other, please specify below
2. If you selected Referral or Other above, please specify here.

   (Open Ended Question)

3. * Do you have a Bachelor's or higher level degree?
   • Yes
   • No
4. * Do you have at least three years of work experience in a related field?
   • Yes
   • No
5. * Please describe your experience with Oracle and/or other enterprise database systems.

   (Open Ended Question)

6. * Please describe any project management experience you may have.

   (Open Ended Question)

7. * Please describe your experience utilizing Banner Enterprise Resource Planning (ERP), if applicable.

   (Open Ended Question)

8. * Do you meet all of the physical requirements of this job with or without reasonable accommodations?
   • Yes
   • No
9. * What is your definition of diversity and why do you think the concepts of inclusion and diversity are important in this role.

   (Open Ended Question)