Student Financial Aid Advsior
- Employer
- Cuyahoga Community College
- Location
- Cleveland, OH
View more
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Student Financial Aid Advsior
Department: Financial Aid Admin
Location: Metropolitan Campus
Reports To: Campus Director-Student Financial Aid & Scholarships
Recruitment Type: External/Internal
Requisition ID: req1291
Employment Type: Full-Time Support Staff
Union Position: Union
Work Schedule: Standard College Hours: M-F, 8:30am-5pm; some evenings and weekend hours may be required
Number of Openings: 1
Job Description:
SUMMARYThe Student Financial Assistance Advisor ensures College goals are met with being the responsible partner for the overall management of financial aid services. This position analyzes the accuracy of data for determining the packaging of student financial awards in accordance with applicable regulations, statutes and policies. DUTIES AND RESPONSIBILITIESDetermines the packaging of student financial aid awards in accordance with applicable regulations, statutes and policiesMonitors, interprets and implements federal regulations pertaining to student loan, grant, and scholarship eligibilities and formulates or recommends changes to College policies and procedures to comply with regulatory changes. Serves as an information resource to address any issues relating to compliance and financial aid. Effectively communicates with other student services, staff or administrators, guarantor agencies, other schools, students and parents to resolve loan data conflicts. Takes appropriate action upon the discovery of suspected fraud cases. Refers students who are not in compliance with verification requests but have received funds to the appropriate areas. Assists students in correcting excessive borrowing situations when they occur as well as returning to lender the portion of loan that exceeds federal limits. Authorizes awarding of Tri-C Foundation scholarship and grant programs.Utilizes electronic data exchange software to send and retrieve information from the Department of EducationMaintains files and databases; certifies student loan applications; implements, maintains and utilizes computer assisted financial aid management systemsMaintains College regulatory compliance in all federal and state student assistance programs; submits reports to federal and state agenciesMakes adjustments to over-under awards by determining the amount of aid to be cancelled or repaid while ensuring accuracy in system data entry and processing, and contacting students regarding possible alternativesAssists in one or more major areas of Financial Aid: processes direct loans through Electronic Fund Transfer; and validates financial aid verification documents for the Pell Grant ProgramInterviews and advises students in regard to educational financial planning; assists the Director with educational grants and loan programs, student employment and scholarship programsAssists students in the completion of the application for public benefits as a part of the financial aid award and works collaboratively with the Manager, Student Financial Aid and Peer Financial Coach Maintains confidentiality of information exposed to in the course of business regarding students, supervisors or other employeesConducts financial aid and financial literacy workshops for prospective and continuing studentsContributes in the development and implementation of policies and procedures that ensures accuracy and equity in the delivery of financial aid programs by providing input, as neededPerforms other related duties within the job grade and job classification as assigned
Qualifications:
REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAININGBachelor’s degreeThree (3) years of professional financial aid experience in a college financial aid officeExperience supporting student success in financial aid advising and financial planning KNOWLEDGE, SKILLS and ABILITIESKnowledge of federal and state financial aid regulations related to establishing student eligibility, financial aid awarding, disbursing of financial aid funds, and monitoring federal and state student financial aid programs.Proficient with an automated database system (i.e. BANNER)Basic skills in keyboarding, math, and grammar, word processing (MS Word) and spreadsheet applications (MS Excel)Superior organizational, customer service, problem solving, decision making and conflict resolution skillsAbility to work independently and as part of a teamPrioritize several tasks and assignments to meet department deadlinesAccuracy and strong attention to detailAbility to be a reasonable, fair and equitable decision-makerEmbodies a high level of integrity and maintains confidentialityOutstanding verbal communication and presentation skillsSensitivity to respond appropriately to the needs of a diverse population PERFERRED QUALIFICATIONS(Or equivalent job-related experience providing the necessary knowledge, skill, and abilities to perform the functions of this position proficiently) EDUCATION AND EXPERIENCE/TRAININGFinancial Literacy/Education Certification Experience working with automated financial aid systems KNOWLEDGE, SKILLS and ABILITIESKnowledge of federal IRS rules that deal with individual taxpayer returns ESSENTIAL FUNCTIONS(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The work is performed in a normal, professional office environment typically in a college environment. The work area is adequately lighted, heated and ventilated. Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.
Special Note:
This is a Full-time(1199/SEIU) Bargaining Unit Position, Grade 09. Full time
(1199/SEIU) bargaining unit employees atCuyahoga Community College
will be considered first for vacant positions.
Target HiringRate/Salary: Minimum salary $51,893.00 /Annually.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Organization
Cuyahoga Community College was the first established community college in Ohio and remains the state’s largest. The College is second in Ohio and 61st in the nation in conferring associate degrees in all disciplines. Fully accredited, the College has been selected as an Achieving the Dream college and is a board member college of the League for Innovation. Each year more than 55,000 credit and non-credit students take courses at our four traditional campuses, two Corporate College locations, 50+ off-campus sites and via television and the Internet. Offering more than 1,000 credit courses and more than 140 career and technical programs and liberal arts curricula, we are a highly respected academic institution.
Mission
To provide high quality, accessible and affordable educational opportunities and services — including university transfer, technical and lifelong learning programs —that promote individual development and improve the overall quality of life in a multicultural community.
Vision
Cuyahoga Community College will be recognized as an exemplary teaching and learning community that fosters service and student success. The College will be a valued resource and leader in academic quality, cultural enrichment, and economic development characterized by continuous improvement, innovation, and community responsiveness.
Values
To successfully fulfill the mission and vision, Cuyahoga Community College is consciously committed to diversity, integrity, academic excellence, and achievement of individual and institutional goals. We are dedicated to building trust, respect, and confidence among our colleagues, students, and the community.
We offer a competitive salary and comprehensive benefits package. For more information regarding all available opportunities and how to apply, visit the College web site at https://careers.tri-c.edu/ OR www.tri-c.edu and click on Employment. Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a diverse workforce. EOE
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