Graduate Admissions Student Ambassador - Creative Writing Student

Job description

Position Details

Position Information

Job Title Graduate Admissions Student Ambassador - Creative Writing Student Federal Work Study No Emerson Employment Yes Department Number 820300 Job Description

Represent Emerson College’s Graduate Programs and serve as front line support to prospective students and applicants.

Responsibilities include:
Assist with inquiry follow-up via email, phone, and webchat
Advise students on basic graduate program information and important dates and deadlines
Assist students in successfully navigating the admission process
Assist with special projects for admissions recruitment and marketing
Assist with events, both virtual and on/off-campus
Provide 1-on-1 tours of campus
Maintain accurate documentation of student correspondence in CRM system
Ensure all student questions are addressed and/or appropriate action is taken
Communicate with admission representatives about student questions and escalate when needed
May be asked to contribute content to department social media platforms and blog
Use of tact and sensitivity in handling private student information

Please note this role is required to work two mandatory weekend events:
October 26, 2019 – Open House
April 25, 2020 – Accepted Student Event

Required Qualifications

Must be current student in Creative writing Graduate Program
Previous experience in an office environment or customer service role desired
Strong interpersonal, phone, and email skills Problem solver
Quick learner

Preferred Qualifications

Blog writing/editing
Social Media
Photography, design & Photoshop skills a plus

Physical Demands

This position will require giving tours of the campus

Salary $12/hr to start Posting Detail Information

Desired Start Date 06/10/2019 Position End Date 09/03/2019 Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply Required Documents
  1. Resume or CV
  2. Cover Letter
Optional Documents
  1. References




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Job No:
Posted: 6/4/2019
Application Due: 6/25/2019
Work Type: