Academic Advising Business Analyst

Job description

Job Title: Academic Advising Business Analyst
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 24984
Job Code: 0420 Information Technology Consultant -12
Department: ES Tech Impl & Comm
CompensationClassification: Information Technology Consultant - Expert
Anticipated Salary: $7,624/month
Salary Range: $6,249/month - $11,748/month
FLSA Status: Exempt

Classification: Information Technology Consultant - Career
Anticipated Salary: $6,100/month
Salary Range: $4,372/month - $10,173/month
FLSA Status: Exempt

San José State University offers employees a comprehensive benefits package. For more information on programs available, please visit
About the PositionIn support of student success at SJSU, the Academic Advising Business Analyst functions independently under the general supervision of the Director of Technical Implementation & Communication (TIC) in collaboration with other business analyst team members and leadership from Enrollment Services units to analyze existing business processes associated with advising and student success; develop and document requests for enhancements to our existing systems; lead the business side of implementing new functionality; develop and deliver documentation and training to end users as it relates to the technology; and support users with software-related processing issues. With limited supervision, the incumbent will work with functional business leads/users and programming/database staff to facilitate design and development of local software customization's as well as all aspects of software implementations and upgrades. The incumbent will serve as the team's subject matter expert responsible for advising management and end users on the best way to implement and enhance technology to achieve strategic enrollment, administrative and operational goals. The incumbent must be proactive in their approach to create processes that best utilize software, and to be aware of potential problems that may occur. The incumbent will also be responsible for understanding and analyzing the relationship(s) between PeopleSoft data and other advising-related software/database programs to facilitate the development and implementation of technical solutions to serve students.

This position focuses on advising and student success tools administration but will provide expertise to other business analyst team members for Campus Community, Admissions, Financial Aid, Records, Operations and Enrollment Management.
Minimum QualificationsInformation Technology Consultant - Expert:
- Bachelor's degree in computer science, information systems, educational technology,
communications, or related fields, or similar certified coursework in applicable fields of study
- Five (5) years of experience supporting information systems and technology

Information Technology Consultant - Career:
- Bachelor's degree in computer science, information systems, educational technology,
communications, or related fields, or similar certified coursework in applicable fields of study
- Three (3) years of experience supporting information systems and technology
Preferred Qualifications- Master's degree in public administration, computer science, communications or related for the
preferred education
- Experience with student information systems/databases, including PeopleSoft, EAB and
Imaging software
-Experience training end-users in technical/software related functionality and troubleshooting
- Experience creating documentation in workflow mapping, navigation tutorials, and web-based
training formats
- Experience with query tools such as SQL and SQR
Knowledge, Skills & Abilities- Superior ability to analyze multiple, complex demands for increased operational efficiency
- Ability to develop and deliver training to adult learners and college students
- Broad understanding of PS as implemented at a CSU with emphasis on the advising modules
- Ability to write queries to collect and analyze data in PeopleSoft
- Ability to act as project lead in a team environment
Posting DateMay 31,2019
Application ScreeningApplication Screening extended to July 24, 2019.
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Required Application MaterialResume
Letter of interest
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.
Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment StatementSJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.
Contact InformationOne Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250




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Job No:
Posted: 6/3/2019
Application Due: 8/2/2019
Work Type: