Student Success Advisor

Job description


We are currently seeking skilled and team-oriented applicants for the following position: Student Success Advisor

The Center for Academic Advising & Retention supports and encourages student persistence, student degree completion, and the student connection to the resources that support persistence and degree completion. This is accomplished by assisting students with identifying long-term goals, developing academic plans and strategies for persistence and degree completion, and accessing University resources that support the individualized needs of each student. Operating from an Appreciative Advising philosophy, Student Success Advisors build and sustain ongoing educational relationships through proactive caseload management. A successful Student Success Advisor will have experience working with programs focused on developing grit, growth mindset, mental resilience or other persistence based interventions.

The Student Success Advisor will consult regularly with CAAR supervisors, university staff, and administration to maintain up-to-date awareness of university programs, information, technologies, and procedures; conduct group presentations/classes; and assist in planning and maintaining overall advising program. The Student Success Advisor will accomplish this by working in a collaborative environment as part of a team within CAAR.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

  • This is an open recruitment; three days' notice will be provided prior to closure of recruitment.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.


Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.


Required Qualifications:
  1. Master's degree (any field).
  2. Two (2) years of experience in academic coaching, academic advising, counseling, or related field; working with groups and or individuals setting and completing goals, and encouraging persistence and resilience.
  3. Work experience utilizing philosophy or theory-based practices to facilitate student success inside and outside of the classroom.
  4. Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing.
  5. Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines.
  6. Professional experience with programs that provide services to students from underrepresented and/or first generation populations.
  7. Must successfully pass a criminal background check.
  8. Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.
Preferred Qualifications:
  1. Master's degree in related fields such as adult education, academic advising, or counseling.
  2. Professional teaching and advising experience of students in a college or university setting which includes a focus on advising, persistence, retention, or student success programs.
  3. Fluency in a second language.
Other Skills and Abilities:
  1. Demonstrated ability to work in a positive collaborative manner to build partnerships and work effectively as a contributing member of an advising team in a fast-paced, high-stress university/college system.

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Job No:
Posted: 5/31/2019
Application Due: 7/30/2019
Work Type:
Salary: