Financial Aid Counselor I
- Employer
- University of the Pacific
- Location
- Stockton
View more
- Administrative Jobs
- Academic Affairs, International Programs, Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Work performed during standard business hours.
Position End DateOpen Date05/30/2019Close DateOpen Until FilledYesSpecial Instructions to ApplicantsFor first consideration please apply before June 20, 2019.
Position Summary Information Primary PurposeFinancial Aid Counselor I position is responsible for analyzing student/parent financial aid documents, determining eligibility for financial assistance, recommending or determining appropriate financial aid for special programs while working in conjunction with their supervisor. Provides counseling and advising to students and parents regarding financial aid eligibility, procedures, and college financing options for the purpose of retention and recruitment.
Essential Functions1. Analyzes complex student/parent applications and financial documents.
2. Resolves student/parent information discrepancies and reassess aid packages to determine any impact on student’s eligibility.
3. Determines student’s eligibility for financial assistance through analysis and interpretations of data obtained from financial aid applications in accordance with state, federal and University polices governing financial aid.
4. Recommends appropriate aid package based on student’s circumstances and/or appeal, in many instances using their Professional Judgment as defined by Federal Regulations.
• Perform Professional Judgment in individual cases regarding cost of attendance, family contribution, dependency status and other allowable data elements.
• Reviews and evaluates supplemental documentation or information provided in appeals for adjustment or exception to financial aid awards and decides validity of appeals.
5. Manages and recommends appropriate aid packages for special programs as assigned which may include Study Abroad, Engineering Co-Op, MAIR, Tuition Remission, etc. with oversight of their supervisor.
• Participates and assists in development and strategizing on program development to meet federal regulations for aid delivery.
• Coordinates delivery of student award notifications.
• Collects, interprets and disseminates current technical information regarding specific program responsibilities.
6. Coordinates private student loan processing, certification and disbursement of over $3.6 million.
• Interfaces with lenders resolving problems/issues for students.
• Serves as a liaison with a variety of private lenders.
7. Reviews awards to ensure compliance to government rules and regulations looking for over-awards as well as under-awards.
8. Corresponds individually to student/parent regarding financial aid eligibility, procedures, costs, indebtedness, and college financing options and individualizes information to the particular needs and situations of the students.
9. Participates in outreach activities regarding federal financial aid, scholarship or work-study as assigned or requested.
10. Performs other duties as assigned.
Minimum QualificationsEducation/Experience/Certifications:
• Bachelor’s degree or equivalent combination of education and experience;
• Two (2) years experience in financial aid student counseling, financial aid awarding or managing financial aid programs, or the equivalent combination of education, training and experience.
Skills/Knowledge and Expertise:
• Financial aid experience analyzing and evaluating complex financial aid applications and documents in a higher education environment
• Ability to rapidly acquire a general knowledge of federal, state and University financial aid regulations, policies, and procedures gained through research.
• Ability to collect appropriate documentation to support additional financial aid.
• Excellent oral, written and customer service communication skills.
• Skills needed to coordinate and organize multiple complex projects and tasks and the ability to manage competing deadlines.
• Experience in a highly automated office environment with knowledge of financial aid systems.
• Functional use of computers and use of standard office software programs, including Word, Excel and Power Point.
• Banner knowledge and experience highly preferred.
• Positive attitude and ability to work successfully with diverse populations and a commitment to promote and enhance diversity and inclusion.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking across campus, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel:
Work performed during standard business hours.
Applicants who are selected as final possible candidates must pass a criminal background check.
AA/EEO Policy StatementUniversity of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * Do you have a Bachelor's degree?
- Yes
- No
- * Do you have two (2) years experience in financial aid student counseling, financial aid awarding or managing financial aid programs?
- Yes
- No
- * How did you first learn about this employment opportunity?
- University of the Pacific Website
- Asianlife.com
- Blackperspective.com
- CentralValleyJobs.com
- Craigslist
- Dice.com
- Higheredjobs.com
- Hispanic-Jobs.com
- Indeed.com
- Insidehighered.com
- Lgbtconnect.com
- Metrochamber.org
- Monster.com
- Thelaa.org
- SimplyHired.com
- Workplacediversity.com
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- EDUCAUSE
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board
- Resume
- Cover Letter/Letter of Application
- Other Document
Organization
Since its founding in 1851 as California’s first chartered university, University of the Pacific has been transforming the lives of students, enhancing the vitality of its surrounding communities and bringing a pioneering spirit to how we educate and serve.
Pacific is recognized for high-quality academic programs, dedicated faculty mentors and excellent professional preparation built on a strong liberal arts foundation. The university is consistently ranked among the top national universities by U.S. News and World Report and Princeton Review.
University of the Pacific is a dynamic three-city university with campuses in Stockton, Sacramento and San Francisco. With a presence in these three very different and uniquely California cities, Pacific enjoys a truly distinctive footprint in California and the West.
Sacramento
Pacific’s beautiful, tree-lined campus in Sacramento provides a focused learning environment with ties to the power and influence of one of the nation’s most influential capital cities. Complementing the legal studies offered at the McGeorge School of Law, new academic offerings are helping address critical issues at the intersection of law, policy, business and health.
San Francisco
Pacific’s high-tech San Francisco campus is strategically situated the heart of one of the world’s most exciting cities. It is home to one of the premier dental schools in the nation, the Arthur A. Dugoni School of Dentistry, as well as high-quality programs in health, technology, and arts and culture.
Stockton
Pacific’s Stockton campus in the heart of the California Delta country is renowned for its idyllic beauty, breadth of outstanding academic programs, vibrant and supportive campus life, and close, dedicated teaching relationships with students. Serving more than 5,000 students, the campus is home to the liberal arts College of the Pacific, a conservatory of music, and schools of business, education, engineering, international studies, and pharmacy and health sciences.
Beyond Our Gates
Pacific students, faculty, and staff are passionate about enriching their communities and serving those in need. Under faculty guidance, students provide dental care and health services and information to the underserved, legal clinics for those in need, and literacy and educational enrichment programs for local schoolchildren. Students, faculty and staff contribute tens of thousands of hours of volunteer service each year. The Center for Professional and Continuing Education offers degree completion, continuing education, workforce training and lifelong learning programs. Pacific centers and institutes work toward solutions to local and regional issues through community partnerships, education and research.
The Pacific Tigers compete in NCAA Division I athletics primarily as a member of the West Coast Conference. Fielding seven men’s teams and eleven women’s teams, the Pacific Tigers continue to add individual and team successes to an already outstanding performance record, including more than 30 conference championships and more than 60 NCAA tournament appearances.
Pacific offers more than 80 programs of study leading to undergraduate, graduate and professional degrees, as well as accelerated programs in business, education, law, engineering and the health sciences. Total enrollment at all three campuses is more than 6,000 students.
With a focus on teaching, close faculty-student interaction, academic excellence and real-world learning, Pacific prepares individuals for lifelong personal and professional success.
Learn more at Pacific.edu.
Diversity Profile
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention. We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention.
We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
We are committed to all members of the Pacific community becoming competent and ethical citizen leaders able to interact effectively and ethically in an increasingly multicultural society and global economy. This transformative process is accomplished through our distinctive integration of liberal arts and professional education promoting innovation, open discourse and dialogue, leadership development, experiential learning and self-reflection.
Multicultural Affairs is dedicated to the creation and sustainability of a culturally inclusive community across and within the boundaries of culture, sexual orientation, gender, and other social identities. In service to and in partnership with students, faculty, staff, alumni, and other friends, Multicultural Affairs offers programs, services, and sponsorships such as cultural heritage month observances, diversity leadership retreats, and intercultural trainings that meet the educational and cultural needs of all members of the Pacific community.
- Website
- http://www.pacific.edu/
- Telephone
- 209.946.2011
- Location
-
3601 Pacific Avenue
Stockton
CA
95211
US
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