Academic Advisor

Job description

Position Information

Position Information

Position Title: Academic Advisor Position Number: 002104 Full-time or Part-time: Full Time Department: Department of Communication, Languages, and Cultures Posting Number: 0401261 SHRA/EHRA: EHRA (Non-Faculty) Job Category: Professional Hiring Range: Commensurate with Education and Experience Minimum salary: $36,638 Maximum salary: $58,621 Overall Position Competency: Flat Rate Description of primary duties and responsibilities:

Primary Purpose of the Organizational Unit:

The Department of Communication, Languages, and Cultures offers the BA in Communication and BA in Spanish, with minors in Communication, Spanish, Chinese Language and Culture, and a Certificate in Spanish.

Primary Purpose of the Position:

The departmental academic advisor will provide academic advisement to students enrolled in majors assigned to the Department of Communication, Languages, and Cultures, Department of English, and Department of Performing and Fine Arts. The academic advisor will ensure that advisees take full advantage of academic support opportunities and that students experience no unnecessary obstacles to degree completion.

Description of Work Continued:

Duties and Responsibilities:

1. Serve as initial point of contact for any student who declares their major within the advisor’s department.
2. Respond to inquiries from prospective students and majors via email, phone, in-person, or campus visitations in a timely fashion.
3. Assist students with the declaration of major process, including providing advice to those who are unable to declare their major due to their GPA or other issues.
4. Process declarations of major, enter the appropriate information into Banner, including the assignment of a faculty mentor.
5. Review transcripts, certifications, or other official forms identifying approved academic credit and evaluate the course equivalencies for the university core curriculum and the degree program.
6. Develop a Student Education Plan in Degree Works for each student which provides a clear path to earning a degree in their chosen major.
7. Create and maintain appropriate records for each student which contains all appropriate documents, recommendations, and follow-ups.
8. Provide on-going academic advising for each student in the major, which includes:
a. Assisting the student with the selection of their courses each semester and providing them with registration training and support as needed.
b. Completing appropriate student paperwork, such as requests for course waivers/substitutions, course overloads, permission to take courses at other institutions, course repeats, etc.
c. Monitoring the progress of majors toward graduation and intervening with majors to encourage registration, appropriate course selection, use of available academic support and other resources, timely application for graduation, etc.
d. Conduct periodic graduation eligibility checks on seniors and as students apply for graduation.
9. Provide guidance to students experiencing academic difficulty or other problems.
10.Provide support to students seeking re-admittance on appeal or for degree completion.
11. Act as a liaison between the departments and students, as well as other appropriate units within the university, such as Admissions, the Registrar, Catalog Officer, etc.
12. Attend all department meetings on a rotation schedule to provide information and support in the areas of academic advising, student concerns, and potential course scheduling, curriculum, or catalog issues.
13. Participate in campus-wide professional advisor meetings and development as organized by the Professional Advising Coordinator. Report information to departments as needed.
14. Provide reports on majors, cohorts, and other advising or enrollment issues as requested.
15. Participate in programs designed to recruit and retain students and majors, such as the Fall Preview,
Spring Open House, Majors Fair, and First Steps. Follow up with potential students and majors to encourage them to apply.
16. Provide support and training on Degree Works software to faculty/mentors as requested.
17. Develop and distribute departmental information on advising, career/internship opportunities, departmental programs and specific courses.
18. Engage in any other academic advising related activities assigned by the Department Chair.

Minimum Education and Experience Requirements:

An earned master’s degree from an accredited institution.

At least 2-3 years work experience in a higher education setting, preferably in academic advising, counseling or student affairs.

Knowledge skills and abilities:

Requires the ability to use a personal computer to complete duties and knowledge of Microsoft Office products (WORD, PowerPoint, Excel), as well as other related student management software.

Must have excellent interpersonal and customer service skills; be able to manage a wide variety of records, files, and reports.

Must have personal and professional attributes to include punctuality, diligence, commitment, integrity, teamwork, and confidentiality.

Preferred Qualifications: Special Instructions to Applicants: Closing Date: Open Until Filled: Yes Additional Information for Applicants

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you possess some work experience in higher education, preferably in academic advising, counseling admissions, enrollment management or student affairs?
    • Yes
    • No
  2. * Do you have a Master's degree?
    • Yes
    • No
Optional & Required Documents Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Transcripts
Optional Documents
  1. Other Document




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Job No:
Posted: 5/25/2019
Application Due: 6/12/2019
Work Type: