Student Services Specialist

Job description

Posting Information

Position Information

Position Type Permanent Staff (SHRA) Is this an internal only recruitment? No Position Title Student Services Specialist - Contributing Working Title Student Services Specialist Position Number 00003620 Vacancy ID P010195 Budgeted Hiring Range 31,200-40,000 Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent 65/GN08 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule

Monday-Friday, 8 a.m.-5 p.m.

Department Name and Number History-315900 Date First Posted 05/24/2019 Closing Date 06/03/2019 Position Location Chapel Hill, NC Position Posting Category Student Services Position Summary Information

Department Description

The UNC Department of History is one of the largest academic departments within the College of Arts and Sciences. The Department is committed to the purposes of a research university, to the teaching of history at the undergraduate level as a core discipline in a liberal arts education, and to the training of graduate students.

Equal Opportunity Employer

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description

The Undergraduate Student Services position is the key position for the support of undergraduate students and programs in the History department. The person in this position provides daily service for faculty (e.g., scheduling classrooms, updating student registrations), for undergraduate students (more than 700 History majors and minors and more than 4,000 students in history courses each semester), and for the Associate Chair (e.g., in scheduling all classes for each semester and monitoring enrollments). This position also oversees undergraduate registrations for required undergraduate seminars, manages the undergraduate honors program, collects syllabi for all courses, organizes special events such as graduation ceremonies, oversees the submission of grades, arranges summer school course schedules, and works closely with the Director of Undergraduate Studies, the Undergraduate Studies Committee, and the office of the University Registrar. In addition, this position serves as the support for the Faculty adviser to Phi Alpha Theta (History honor society) and organizes the initiation ceremony.

Minimum Education and Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities

The following essential knowledge, skills and abilities are required for success in this position: strong working knowledge of Microsoft Office (including Word, Excel and Access) and a demonstrated record of strong organizational and customer service skills. Excellent communication skills (both oral and written) as well as the demonstrated ability to manage multiple and changing priorities and to meet deadlines are also important.

Preferred Qualifications

One year (or more) of working experience in an academic environment (working with faculty, staff and students) is strongly preferred. Candidates who have knowledge of the Connect Carolina system are highly desired. The department also strongly prefers candidates with knowledge of UNC’s Undergraduate guidelines for currently enrolled students. Experience with social media platforms is also helpful.

Required Licenses/Certifications Special Physical and Mental Requirements Position/Schedule Requirements Position Attributes Stimulus/ARRA Funded No Quick Link Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Applicant Documents Required Documents
  1. Curriculum Vitae / Resume
  2. Cover Letter
  3. List of References
Optional Documents
    Posting Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Please select the response below that best describes your experience/education for the Student Services Specialist position.
      • Bachelor's, Master's, and/or Doctorate
      • Associate's degree and at least 2 years of related experience
      • Combination of post-high school education and experience in a related field to equal at least 4 years (ex. 1 year of college and 3 years of related experience)
      • Did not complete high school but have a combination of high school education and related experience to equal at least 8 years ( ex. 1 year of high school and 7 years of related experience)
      • None of the above
    2. * Do you have experience in an academic setting?
      • Yes
      • No
    3. * Do you have student services experience?
      • Yes
      • No
    4. * Do you have experience working with Connect Carolina?
      • Yes
      • No
    5. * Do you have experience with social media platforms?
      • yes
      • no




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    Job No:
    Posted: 5/25/2019
    Application Due: 6/4/2019
    Work Type: