Financial Aid Assistant II

Job description

Posting Details

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 201900138S Title Financial Aid Assistant II FLSA status Non-Exempt Hiring Salary<br /><br/><a href=>SHSU Salary Table</a>

$1,918 – $2,830 per month

Occupational Category Clerical Department Financial Aid Open Until Filled Yes Educational and Experience Requirement

High school graduate or G.E.D. equivalent with a minimum of three years relevant clerical experience is required. Financial aid or other university-related work experience would be helpful. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Facilitates loan programs and processes of government direct loans, alternative, and parent loans to provide loan disbursement to students in a timely manner for the Financial Aid department.

Primary Responsibilities

Processes loan certifications and loan revisions. Reviews output files from daily loan files received. Maintains moderately complex files. Runs processes and data loads and exports files. Reviews and provides information via telephone or in person about student financial aid status. Works with PLUS loans that are offered to parents, reviews and completes forms, and awards unsubsidized loans when PLUS loan has been denied. Works front counter and answers telephones. Reviews student’s financial aid status. Resolves and reconciles rejected loan records and researches loan disbursement errors. Performs other related duties as assigned.

Other Specifications

May require the ability to type and use a 10-key calculator. Computer skills are required. Requires answering telephones and working front counter, encountering students, parents, etc. During peak work times, telephone periods may be extensive. Experience with Financial Aid software helpful. Requires the ability to retain and relay financial aid information to students and parents.

Full Time Part Time Full Time Quicklink EEO Statement

EEO Statement

Sam Houston State University is an Equal Opportunity/Affirmative Action Plan Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, or gender identity. Sam Houston State University is an “at will” employer. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

Applicant Documents Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
    Screening Questions

    Required fields are indicated with an asterisk (*).

    1. * Are you legally authorized to work in the United States?
      • Yes
      • No
    2. * How did you learn about this position?
      • The Chronicle of Higher Education
      • Diverse Issues in Higher Education
      • HBCU Connect - Historically Black Colleges and Universities
      • HACU - Hispanic Association of Colleges & Universities
      • The Journal of Blacks in Higher Education
      • Association for Women in Science
      • TWC - Work in Texas
      • Inside Higher Ed
      • Higher Ed Jobs
      • HERC - Higher Education Recruitment Consortium
      • SHSU Website
      • SHSU Employee
      • Other
    3. If your response to the question above was "Other" please indicate from what source.

      (Open Ended Question)

    4. * Have you ever worked for a University or College? If yes, please explain.

      (Open Ended Question)

    5. * How many years of clerical experience do you have?
      • None
      • Less than 1 year
      • More than 1 year but less than 3 years
      • More than 3 years but less than 5 years
      • More than 5 years but less than 8 years
      • More than 8 years
    6. * How many years of customer service experience do you have?
      • None
      • Less than 1 year
      • More than 1 year but less than 3 years
      • More than 3 years but less than 5 years
      • More than 5 years but less than 8 years
      • More than 8 years
    7. * Have you had any Financial Aid experience? Please explain.

      (Open Ended Question)

    8. * What experience do you have with the following software programs: Microsoft Word, Excel, and PowerPoint?

      (Open Ended Question)




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    Job No:
    Posted: 5/25/2019
    Application Due: 6/11/2019
    Work Type: