Job location: Boca Raton

Employment Type: Full-time
Posted data: 2020-06-22
Req: REQ06375
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Position Summary:

Florida Atlantic University is seeking a Financial Services Coordinator, Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

The financial services coordinator provides the highest level of customer service (via in person, phone, and electronic communications) and answers student inquiries regarding their financial status, financial planning, billing information, financial aid, payments and financing options. Candidate should have a comprehensive understanding of financial aid, third party billing, and military (VA) G.I bill and selective service policy and tuition reimbursement procedures. This position is accountable for timely tuition collection and assists students in making decisions related to the financial aid process. The candidate will work in collaboration with the Office of Financial Aid, Cashier’s Office and Controller’s Office. The financial services coordinator will create and maintain the student tuition spreadsheet follow up with students concerning payment (collections) prepare student accounts reconciliation, create, and present various reports. This position requires flexibility with scheduling in that the department's work schedule requires some degree of flextime so that the office can deliver advising and financial services on weeknights and some weekend.

Summary of Responsibilities:

• Work in collaboration with the Financial Aid and Tuition and Billing Services Department staff to create and implement "best practices" related to all student financial service activities.
• Prepare bills, invoices and reconcile accounts receivable to ensure payments are posted.
• Verify discrepancies and resolve any student billing issues.
• Facilitate payment of tuition due by sending bill reminders and contacting students via phone and email.
• Generate financial statements and reports detailing accounts receivable status to management.
• Work closely with the Financial Aid office to process student paperwork for award letters and Satisfactory Academic Progress forms.
• Possess a complete understanding of all operations, procedures, and systems relating to the Tuition and Billing Services Department.
• Maintain orderly files of supporting documentation regarding the disbursement of Financial Aid and payments.

Minimum Qualifications:

Master from an accredited institution in Accounting and/or MBA degree with a minimum of two years of appropriate experience in a University/College setting; or Bachelor degree from an accredited institution in an appropriate area of specialization and seven years of appropriate experience is required.

Knowledge of Banner, Workday, and Adobe is required.

Preferred Desired Skills & Experience:

Access, Excel (Vlookups, Pivot Tables), Power Point (Presentation).

Webfocus/Leapahead.

Collections, Third Party Billing, Florida Prepaid and Veterans Affairs.

Data entry skills.

Proficiency in English and in MS Office Suite.

Customer service orientation and negotiation skills.

High degree of accuracy and attention to detail.

Salary:

$50,000 - $55,000

College or Department:

College of Business

Location:

Boca Raton

Work Days and Hours:

Monday – Friday, 8 a.m. – 5 p.m. Nights and weekends as needed.

Application Deadline:

2020-07-06-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.