Posting Details

Application Instructions

Please read carefully before applying:You must provide all information requested on the application form (resumes will not be considered as a substitute for the application). Initial screening by Human Resources for minimum requirements is based on your APPLICATION ONLY (supporting documents will not be reviewed during initial screening). Incomplete applications will not be considered by hiring committees. You will have an opportunity to upload supporting documents for committee consideration during this online application process.

Position Information

Posting Number: 06001517 Position Title: Director of Financial Aid Posting Date: 05/20/2019 Closing Date: 06/12/2019 Open Until Filled (notes): Length of Position: 12 month Anticipated Start Date:

September 2

Position Type/Employee Class: Administrative FTE: 1.0 Salary Level: Administrative Salary Level 26 (The position is included in a classification and compensation study. Changes to its assigned classification, requirements, job duties, and salary range may occur.) Starting Minimum Pay: $61,414 plus exceptional benefit package Starting Maximum Pay: $73,112 plus exceptional benefit package Hours per Week: 40 hr/wk Work Schedule: 8 am - 5 pm Days of the Week: Monday - Friday Job Summary/Purpose:

Administer and coordinate the College’s student financial aid and Veterans Educational Benefits programs, providing leadership and supervision to a staff of eight FTE.

TERMS OF EMPLOYMENT

• This is a 12-month exempt position at pay level 28 in the Administrative salary schedule.
• Requires flexible work schedule, which may include evenings and/or weekends as well as travel throughout the district.
• Requires the provision of official transcripts upon hire.
• Upon hire, must pass criminal, credit, and/or driving history; only information relevant to the position will be considered.

Essential Functions:

1.Provide leadership to the COCC Student Financial Aid Office and in support of the College’s mission, vision, values, and goals and based on a shared vision of excellence in student services. Create and maintain a customer service, student-centered atmosphere among staff that is sensitive and responsive to students from diverse cultural background and perspectives.
2.Develop and administer COCC’s federal, state, and institutional financial aid programs and services. Assure that all programs and services are student success centered, fully documented, and in compliance with applicable laws, regulations, audit guidelines, College policies, and College mission. In support of ensuring access to programs and services, coordinate appropriate activities in all campus locations (Bend, Redmond, Madras, and Prineville); includes consideration of in person, online, telephone or other alternative delivery models.
3.Actively engage in regular assessment of financial aid programs and services to evaluate program towards departmental and Student Services Division goals.
4.Remain current with all federal and state financial aid laws, regulations, other governmental guidance, College policies and donor requirements. Serve as the College compliance administrator for federal Title IV programs.
5.Provide leadership to financial aid long-term planning and daily operations. Includes supervision of three administrative and five classified staff; hiring, training, evaluating, supervising, and setting workload for all staff; project management; and problem resolution.
6.Use appropriate technology tools to accomplish department and position responsibilities, create efficient systems, and build effective student communication tools; foster an environment encouraging the use of technology by all staff; monitor and recommend changes to technology; support and monitor staff training needs.
7.Prepare accurate and timely federal, state, institutional reports and College applications to participate in financial aid programs; maintain essential records.
8.Support high performance customer service through collaborative work products.
9.Utilize open and effective communication processes with College departments, community, and external partners; participate in and monitor appropriate College committees, initiate and encourage coordination with relevant outside agencies, disseminate financial aid news in partnership with College Relations.
10.Develop and maintain an active and effective relationship with the COCC Foundation, working together as needed to administer the selection process for COCC Foundation scholarships (in excess of $1 million annually).
11.Work with the Assistant Director of Financial Aid to develop and manage institutional funding for in-district high school merit scholarships.
12.Oversee the duties of veteran certifying official(s) to ensure compliance with the Veterans Administration and other agencies.
13.Develop, coordinate, and deliver financial aid informational workshops to current and prospective students, as well as to high schools and other locations throughout the College district.
14.Participate in College, statewide and professional committees and meetings as required.
15.Assist with other Financial Aid Office and Student Services projects as assigned.
16.Perform other essential duties as assigned.

Knowledge, Skills and Abilities:

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

1.Ability to interpret, implement and explain to others complex federal and state requirements and policies governing federal and state financial aid and Veterans’ Administration benefits.
2.Possess the ability to establish positive and productive working relationships with students, staff and faculty, and on occasion, work with circumstances that require effective negotiation, mediation, and conflict resolution.
3.Have excellent analytical ability and communication skills.
4.Demonstrate effective managerial and supervisory skills.
5.Possess the ability to present complex information in an easy-to-understand manner, for both small and large groups, and develop content to advise students and families from underrepresented populations.
6.Perform annual evaluations, staff training, development, and goal setting.
7.Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
8.Ability to effectively utilize common MicroSoft applications (Word, PowerPoint, Excel) as well as the ability to learn and effectively utilize a student information system (Banner) and reporting software (e.g, Argos).
9.Able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter, to individuals, small groups and large groups.
10.Must be knowledgeable of financial aid laws, rules, and regulations

Physical Demands and Other Ergonomic Requirements:

Working hours are typically Monday through Friday, 8 am – 5 pm (Wednesdays until 6 pm); occasional evening and weekend hours required. Expect to work between academic terms. Computer screen work 50 percent of the time. Work is performed in an ordinary office, mostly sitting with extended standing and some lifting under ten pounds. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.

Equal Opportunity / Non-Discrimination Statement

EQUAL OPPORTUNITY (EEO) STATEMENT

It is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran status, or any of the classes protected under Federal and State statues in any education program, activities, or employment. Persons having questions about equal opportunity and nondiscrimination should contact the Equal Employment Officer, c/o COCC’s Human Resources office, 541.383.7216.

Minimum Qualifications:

1.Education: Bachelor’s degree from a regionally accredited college.
2.Experience:Five years previous progressively responsible experience in a comprehensive student financial aid office with supervision responsibilities.

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Special Qualifications:

1.Community college financial aid experience.
2.Banner software experience.
3.Bilingual candidates encouraged to apply.

Special Instructions to Applicants: Is a Criminal History Check required? Yes Is a Credit History Check Required? Yes Open Until Filled No Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Choose your highest level of education:
   • No High School Diploma or GED
   • High School Diploma or GED
   • Associates Degree
   • Bachelors Degree in Progress
   • Bachelors Degree
   • Masters Degree in Progress
   • Masters Degree
   • Ph.D. in Progress
   • Ph.D.
   • J.D.
   • M.D.
   • Other Doctorate Level Degree
2. * The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work in the United States to be considered for this position. Are you, or will you be eligible to work in the US by the start date?
   • Yes, I am already eligible to work in the US
   • In progress; I am not currently eligible however will be by the start date
   • No, I am not eligible and will not be eligible by the start date
3. * Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College:
   • Yes, I will provide my consent when requested
   • No, I will not provide my consent when requested
4. * Are you a U.S. military veteran? (COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans preference in this recruitment process, you must upload your DD214 or DD215 form as supporting documentation. You will have the opportunity to upload the document in the next step of this application process.)
   • Yes, I am a veteran
   • No, I am not a veteran
5. If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 or DD215 form as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

   (Open Ended Question)

6. The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications, but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. There may be other requirements where an equivalency is acceptable. Please be aware that applicants who do not meet the minimum requirements and do not provide an equivalency statement will not be selected for an interview.Your statement should make clear the requirement you are addressing. Example: The position requires a Master’s degree. You have a Bachelor’s degree and work experience when combined you feel is equivalent to the degree requirement. Please make clear why you feel it is equivalent.

   (Open Ended Question)

7. * Please describe how you meet the minimum requirement of having at least five years previous progressively responsible experience in a comprehensive student financial aid office with supervision responsibilities.

   (Open Ended Question)

Applicant Documents Required Documents

1. Resume/Vitae
2. Cover Letter
3. Letter of Recommendation 1
4. Letter of Recommendation 2
5. Letter of Recommendation 3
6. College Transcript 1 (unofficial)

Optional Documents

1. College Transcript 2 (unofficial)
2. College Transcript 3 (unofficial)
3. US Military DD 214
4. Other Document 1
5. Other Document 2
6. Other Document 3
7. License or Certification
8. Certification Document