Professional Academic Adviser/ Retention Specialist
- Employer
- University of the Pacific
- Location
- Stockton
View more
- Administrative Jobs
- Student Affairs, Academic Advising
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Work performed mostly during standard business hours as well as some hours during evenings and weekends. Occasional travel may be required.
Position End Date Open Date 05/21/2019 Close Date Open Until Filled Yes Special Instructions to Applicants Position Summary Information Primary PurposeProfessional Academic Advisers/Retention Specialists support the University’s strategic plan by providing professional academic advising & success coaching to help undergraduate students achieve their academic, personal and career goals. Provide ongoing one-one coaching for students identified as academically at-risk of attrition as well as drop-in advising support for the general undergraduate student population on the Stockton campus regarding course registration planning; academic requirements, policies and procedures; progress towards graduation; and overall decision-making on academic issues.
Reporting:
The Professional Academic Adviser/Retention Specialist positions report to the new Director of the Academic Advising & Student Success Center.
1. Independently coordinate and deliver academic advising and coaching to an assigned group of students each year who are identified as “at risk” of attrition beginning with virtual contact over summer pre-matriculation; develop action plan for success based on the unique needs of each student; monitor and assess student progress in achieving their path to success and make adjustments to their path based on the progress and changing needs of the student; identify current and potential challenges (e.g. adjustment to college, time-management) and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources; coordinate and communicate with primary, faculty adviser of each advisee to ensure consistency and clarity for students; track and support student progress to degree.
2. Provides in-person/walk-in advising support for all undergraduates on Stockton campus during drop-in advising hours (including evening and weekend hours).
3. Assist general undergraduate student population with rectifying academic issues, providing multiple solutions, including resource referral.
4. Provide academic counseling to undergraduate students on matters such as course registration, developing an academic plan, fulfilling university general education requirements, interpreting major and school requirements, declaring a major, applying for graduation, academic policies and procedures as well as help with goal-setting, planning and decision making.
5. Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students; serve as an advising expert for faculty and staff who need assistance resolving complicated advising issues.
6. Assist in development, coordination and delivery of student success workshops on topics related to the retention of students including study skills, time management, choosing a major, adjustment to college, goal-setting, and others to be determined based upon needs.
7. Collaborate with Career Resource Center’s “Career Advising & Success Specialists” to support integration of academic and career advising and student development; refer advisees to appropriate staff in CRC; ensure advisees are “on track” with career development milestones as well as academic requirements.
8. Collaborate as a team member and liaison for the Academic Advising & Success Center at new student events including Orientation.
9. Evaluate new student transcripts to affirm developmental math and writing placement and support outreach efforts to ensure all students are enrolled in appropriate courses.
10. Assist with registering new students for classes pre-matriculation as part of the block scheduling team.
11. Perform quarterly reviews of academic records for assigned students to ensure compliance with academic regulations and policies and communicate with students accordingly.
12. Perform annual reviews of academic records for rising juniors to ensure assigned students are on track to graduation; communicate results of this mid-point degree audit process to students, faculty advisers, and appropriate Dean’s Office; host pre-graduation workshops for rising seniors.
13. Conduct presentations at new student orientation and other student outreach events.
14. Assist with developing and implementing programs and workshops, as needed.
15. Participate in regular staff meetings; serve on committees as needed or requested.
16. Maintain accurate academic records and forms in appropriate confidential manner in accordance with FERPA and other relevant policies using the CRM and other online tools.
Minimum Qualifications• B.A. or B.S. degree from an accredited institution.
• Ability to create rapport with undergraduate students.
• Skills in judgment, decision-making, problem solving.
• Strong written and verbal communication skills, including active listening. Demonstrated tact and diplomacy in working with diverse population, including parents, students, faculty, campus administrators, and the public.
• Interviewing techniques and ability to facilitate effective academic advising sessions one-to-one.
• Ability to exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues.
• Knowledge of or ability to quickly learn and accurately apply university policies, procedures and requirements for all undergraduate programs.
•M.A. or M.S. in Education, Counseling or Student Affairs.
•Experience as an academic adviser at a college or university.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel:
Work performed mostly during standard business hours as well as some hours during evenings and weekends. Occasional travel may be required.
Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range Commensurate with experience, non-exempt Background Check StatementApplicants who are selected as final possible candidates must pass a criminal background check.
AA/EEO Policy StatementUniversity of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * How did you first learn about this employment opportunity?
- University of the Pacific Website
- Asianlife.com
- Blackperspective.com
- CentralValleyJobs.com
- Craigslist
- Dice.com
- Higheredjobs.com
- Hispanic-Jobs.com
- Indeed.com
- Insidehighered.com
- Lgbtconnect.com
- Metrochamber.org
- Monster.com
- Thelaa.org
- SimplyHired.com
- Workplacediversity.com
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- EDUCAUSE
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board
- Resume
- Cover Letter/Letter of Application
- Other Document
Organization
Since its founding in 1851 as California’s first chartered university, University of the Pacific has been transforming the lives of students, enhancing the vitality of its surrounding communities and bringing a pioneering spirit to how we educate and serve.
Pacific is recognized for high-quality academic programs, dedicated faculty mentors and excellent professional preparation built on a strong liberal arts foundation. The university is consistently ranked among the top national universities by U.S. News and World Report and Princeton Review.
University of the Pacific is a dynamic three-city university with campuses in Stockton, Sacramento and San Francisco. With a presence in these three very different and uniquely California cities, Pacific enjoys a truly distinctive footprint in California and the West.
Sacramento
Pacific’s beautiful, tree-lined campus in Sacramento provides a focused learning environment with ties to the power and influence of one of the nation’s most influential capital cities. Complementing the legal studies offered at the McGeorge School of Law, new academic offerings are helping address critical issues at the intersection of law, policy, business and health.
San Francisco
Pacific’s high-tech San Francisco campus is strategically situated the heart of one of the world’s most exciting cities. It is home to one of the premier dental schools in the nation, the Arthur A. Dugoni School of Dentistry, as well as high-quality programs in health, technology, and arts and culture.
Stockton
Pacific’s Stockton campus in the heart of the California Delta country is renowned for its idyllic beauty, breadth of outstanding academic programs, vibrant and supportive campus life, and close, dedicated teaching relationships with students. Serving more than 5,000 students, the campus is home to the liberal arts College of the Pacific, a conservatory of music, and schools of business, education, engineering, international studies, and pharmacy and health sciences.
Beyond Our Gates
Pacific students, faculty, and staff are passionate about enriching their communities and serving those in need. Under faculty guidance, students provide dental care and health services and information to the underserved, legal clinics for those in need, and literacy and educational enrichment programs for local schoolchildren. Students, faculty and staff contribute tens of thousands of hours of volunteer service each year. The Center for Professional and Continuing Education offers degree completion, continuing education, workforce training and lifelong learning programs. Pacific centers and institutes work toward solutions to local and regional issues through community partnerships, education and research.
The Pacific Tigers compete in NCAA Division I athletics primarily as a member of the West Coast Conference. Fielding seven men’s teams and eleven women’s teams, the Pacific Tigers continue to add individual and team successes to an already outstanding performance record, including more than 30 conference championships and more than 60 NCAA tournament appearances.
Pacific offers more than 80 programs of study leading to undergraduate, graduate and professional degrees, as well as accelerated programs in business, education, law, engineering and the health sciences. Total enrollment at all three campuses is more than 6,000 students.
With a focus on teaching, close faculty-student interaction, academic excellence and real-world learning, Pacific prepares individuals for lifelong personal and professional success.
Learn more at Pacific.edu.
Diversity Profile
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention. We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention.
We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
We are committed to all members of the Pacific community becoming competent and ethical citizen leaders able to interact effectively and ethically in an increasingly multicultural society and global economy. This transformative process is accomplished through our distinctive integration of liberal arts and professional education promoting innovation, open discourse and dialogue, leadership development, experiential learning and self-reflection.
Multicultural Affairs is dedicated to the creation and sustainability of a culturally inclusive community across and within the boundaries of culture, sexual orientation, gender, and other social identities. In service to and in partnership with students, faculty, staff, alumni, and other friends, Multicultural Affairs offers programs, services, and sponsorships such as cultural heritage month observances, diversity leadership retreats, and intercultural trainings that meet the educational and cultural needs of all members of the Pacific community.
- Website
- http://www.pacific.edu/
- Telephone
- 209.946.2011
- Location
-
3601 Pacific Avenue
Stockton
CA
95211
US
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