Telecounseler, Office of Undergraduate Admissions
Tusculum University is seeking applications for Telecounselor positions. These are part-time positions that report to the Director of Undergraduate Admission and are based from the Greeneville campus. The primary responsibility is to represent Tusculum by contacting prospective students to educate them about scholarship opportunities and share information about: upcoming admissions events, campus tours, missing application materials, new student orientation sessions, and how they love being a Tusculum Pioneer. The work for the position also includes some data entry, sitting for long periods of time wearing a headset
Only complete online applications will be reviewed and must be received by September 20, 2019 by 5:00 p.m. Materials received after this date and time will not be accepted.
QUALIFICATIONS & REQUIREMENTS:
Current Tusculum students, alumni and or applicants with experience working in an admissions or enrollment services areas preferred. General knowledge of admission processes, computer software, and telemarketing is helpful in this position. The ideal candidate is an individual who is self-motivated and is able to work efficiently in a busy environment. It is important this person is not easily distracted and can take the initiative to make quality phone calls while meeting established goals. Candidates will follow a script but also is a ‘story teller’ for Tusculum University.
Tusculum is an Equal Opportunity Employer, participates in E-Verify, and observes the guidelines as a Tennessee Drug Free Workplace employer. Applicants will be required to submit to substance abuse testing at a laboratory chosen by Tusculum University.
The position is subject to the results of pre-employment testing and background check. An employment background check includes a criminal background check, employment verification, license verification (if applicable) and credit history (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States.
HOW TO APPLY:
Only online applications will be accepted. Send current resume, Tusculum University application, names and contact information for 3 references, Authorization for Background Investigation and Fair Credit Reporting Rights Act Summary. (These two forms can be located at the top of the web page https://www3.tusculum.edu/hr/employment-opportunities) for completion. These completed and signed documents should submitted electronically to [email protected] Attn: Telecounselor Office of Admissions.