Practice Manager - Prosthodontics, School of Dental Medicine
- Employer
- Tufts University
- Location
- Medford, MA
View more
- Administrative Jobs
- Institutional & Business Affairs, Health & Medical Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The clinical administration staff provides courteous, professional and effective support services and is committed to providing patient, student, and faculty with information, guidance, and quality service to contribute to a successful dental clinic experience. This includes maintaining a safe environment, assuring that patients’ dental needs are addressed in a caring, confidential, timely, and thorough manner that patients are informed about their treatment and clinic procedures, and those patients’ finances are handled accurately and efficiently.
This position is responsible for managing a team of staff: practice administrators, patient registration coordinators, scheduling assistants, dental hygienists, dental assistants and dispensary assistants that support the overall operations of the clinics. This includes, but is not limited to, patient registration, scheduling and inventory management. The individual will be responsible for developing and implementing operational procedures for the clinics. The individual will supervise the team to conduct ongoing analysis to ensure that these areas are entering the treatment and services in a timely manner and accurately posting charges for billing. The individual and the team will be responsible for assisting the business office with monitoring accounts receivable and analyzing aged patient accounts in a timely manner.
The individual will have significant interaction with patients, residents, faculty and staff to ensure the accurate treatment is entered in the system and to establish suitable financial arrangements consisting of self pay, budget plans and/or insurance coverage. The individual will provide ongoing support and training (insurance, software, policy) to students, faculty and staff. This position collaborates with clinic faculty leadership, finance department and clinic business office to enhance overall production, operational efficiencies and point of service revenue collections of the specialty clinics.
QualificationsBasic Requirements:
- 5+ years experience in a dental, medical or healthcare setting.
- High School and 5+ years in a medical, dental or healthcare setting OR BA/BS and 3+ plus years of professional work experience
- Advanced computer skills, including knowledge of MS Word, Excel and PowerPoint. Experience with a patient care system.
- Individual must have 3+ years of supervisory experience; ability to multitask and meet concurrent deadlines.
- The individual must have strong customer service and communication skills.
- Billing certifications, knowledge of electronic billing, dental assisting experience, experience managing a medical/dental department or practice.
- Bilingual - English, Spanish, Cantonese, Mandarin, Portuguese.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.
Primary Location: United States-Massachusetts-Boston
Job: Administration
Organization: Prosthodontics
Employee Status: Regular
Schedule: Full-time
Job Posting: May 20, 2019, 9:29:57 AM
Organization
Tufts University is a leader in American higher education – distinctive for its success as a moderately-sized teaching and research university. Our ‘university on a hill‘ is a collection of colleges and academic departments independently recognized for their public service in our local communities, across the country, and around the world.
Working at Tufts University
Across the university you’ll discover talented and committed members of our staff and faculty who share an enthusiasm and a deep commitment to Tufts. We are collectively bound by our pursuit of knowledge and truth, and driven by our common values and aspirations. The strength of these values is reflected in our willingness to look at problems from new perspectives and challenge the status quo.
T10 strategic initiatives
An organization’s priorities can tell you a great deal about the culture. The T10 Strategic Plan provides a window into how our values impact our work as a university and how we work with each other as people. The plan’s initiatives are deliberately ambitious and far reaching – including our Foundational Initiatives that address each employee’s stewardship of limited resources and our plan to engage with and celebrate both our commonalities and differences. These strategic commitments represent who we are and guide what we will become.
Our culture
At the heart of Tufts’ distinctive culture is a commitment to diversity of thought, openness, and the inclusion of people who represent differing experiences and points of view. Our staff, students and faculty represent over 100 countries of origin but with shared values that make us more alike than we are different.
What we value:
Making an impact – We seek out new innovative ways to improve the quality of life of individuals and societies around the world, and at home.
Personal worth – The individual human being must be at the heart of every interaction in which individual differences are understood, valued, and cultivated.
Mindful leadership – Leadership brings with it tremendous possibilities and equally important responsibilities. Our leadership is visible in our words and actions, and the impact we have on the lives of those we serve.
Community – Our connection to each other through learning, arts, culture, sports, and through making an impact, brings us together and enhances our collective well-being.
Progressive learning – Our preparation for complex challenges and changes requires a commitment to lifelong learning, a willingness to challenge accepted thinking, and a sense of urgency in implementing new practices.
What matters?
A university setting provides employees the opportunity to contribute to the well-being of their colleagues, our global community, and their individual professional development. Staff, faculty and researchers embrace the responsibility, and privilege, that working at Tufts provides. While not every employee will have the opportunity to connect personally with the individuals who benefit from Tufts’ research and outreach initiatives, at the end of the day, we all understand just how much our day-to-day work matters.
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