Coordinator, Merchant and Cashiering Services

Job description

Job location: Hyde Park Campus

Employment Type: Full-time
Posted data: 2019-05-20
Req: JR05072
Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department58706 CSL-Bursars Office

About the UnitThe University of Chicago is one of the nation’s leading institutions of higher education and research. Campus and Student Life (CSL) is a division comprised of 20 departments that serve the University’s 5,000 undergraduate and 10,000 graduate and professional school students, as well as the campus community more broadly. CSL is importantly charged with the dual task of supporting all students in the University and managing multiple campus departments and services that serve the entire campus community. CSL’s programs and services focus on supporting student academic success, providing opportunities for personal growth and leadership development, developing community and engagement through the residential housing and dining program, and in areas such as artistic expression, community service, spiritual exploration, and athletic competition. The University of Chicago is located in the Hyde Park/South Kenwood neighborhood, a racially and economically diverse residential community of 43,000 people on the shores of Lake Michigan, about fifteen minutes south of downtown Chicago. Campus and Student Life (CSL) provides programs and services to all members of the University of Chicago community in all aspects of life outside the classroom, through enriching the lives of our students, staff and faculty members and contributing to a vibrant, collaborative, and diverse campus community that inspires excellence. CSL comprises 20 offices, which house, feed, support, counsel, and provide engagement opportunities for our students and University community members. CSL has a talented team of more than 350 staff members, all of whom are dedicated to ensuring that members of our University community, particularly our students, are poised for academic, personal and professional success.

Job FamilyFinancial Management

Responsible for accounting, budgets and financial controls, payroll, purchasing, risk management, and treasury for the University. Sets financial strategy that impacts University functions such as grant awards, clinical research, and investments of capital.

Career Track and Job LevelFinancial Administration

Oversees the financial management of operating and capital budgets for divisions and University-wide administrative units. Develops long and short term financial goals, business strategies/plans, and financial forecasts/models for all major service programs and initiatives. Coordinates quarterly and year-end reporting for the operating budget.

P1: Performs routine assignments in the entry level to a professional job progression. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others.

Role ImpactIndividual Contributor

ResponsibilitiesThe job provides professional support in monitoring the operating and capital budgets for divisions and/or University-wide administrative units. At the instruction of others, performs work that contributes to development of long and short term financial goals, business strategies/plans, and financial forecasts/models for major service programs and initiatives. Utilizes rudimentary knowledge of finance to help coordinate quarterly and year-end reporting for the operating budget.

1) Acts as a primary account administrator for account owners in an intensive customer service environment., 2) Routinely prepares budgets, creates accounts, and works with the financial accounting system to allocate, authorize, monitor, and control expenses., 3) Helps to prepare monthly reports, conducts and correct errors in accounts using existing procedures that are in place, and provides advice on the financial impact of human resources and academic affairs decisions., 4) Works with other administrators on the procurement process, allocates expenditures for authorization, and advises in communications regarding funding agencies, subcontractors, and others at the instruction and direction of others., 5) Performs other related work as needed.

Unit-specific Responsibilities
1)Accurately post all University Departmental Non-Cash Revenue Deposits to the University’s Cashiering System
2)Primary phone contact for University Merchant and Cashiering Services
3)Prioritize and monitor help desk tickets and escalate support requests
4)Provide assistance and support for Merchant and Cashiering Services team
5)Provide assistance and support to Reporting and Reconciliation as needed

Unit-preferred Competencies
1)Directly related cashiering or accounting experience
2)Excellent written and verbal skills and the ability to work collaboratively
3)Demonstrated customer service ability to manage external/internal relationships independently
4)Numeric accuracy
5)Ability to prioritize and manage daily tasks independently
6) Ability to resolve and assist customer inquiries regarding receivable management and booking

Education, Experience, and CertificationsMinimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Preferred Qualifications

1)Minimum of three years of progressively responsible relevant professional experience in cashiering/accounting/customer services

Technical Knowledge, Skills or Certifications
1)Knowledge of accounting principles and reconciliation
2)Knowledge of cashiering and/or financial systems management
3)Working knowledge of Microsoft Office and Excel

Required Documents
2)Cover Letter
3)Writing Sample

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA StatusNon-Exempt

Pay FrequencyBiweekly

Pay GradeDepends on Qualifications

Scheduled Weekly Hours37.5

Benefits EligibleYes

Drug Test RequiredNo

Health Screen RequiredNo

Motor Vehicle Record Inquiry RequiredNo

Posting Date2019-05-20-07:00

Remove from Posting On or Before2019-11-20-08:00

Posting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:  Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.




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Job No:
Posted: 5/21/2019
Application Due: 6/29/2019
Work Type: