Academic Advisor- Academic Advising & Transfer Center (AATC)

Job description

Job Title: Academic Advisor- Academic Advising & Transfer Center (AATC)
Location: GRCC Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 982
Date: May 15, 2019

Title: Academic Advisor- Academic Advising & Transfer Center (AATC)

Position Number: 982

Schedule: 40 hours/week, 52 weeks/year

Compensation: $76,806 (Master’s Degree)

Start Date: July 1, 2019

Reports to: Associate Dean, Student Success & Retention

Closing date: June 15, 2019


The core work of faculty assigned to the Academic Advising & Transfer Center (AATC) is to guide a wide variety of students who are seeking assistance and direction relating to implementing an academic plan that aligns with individual personal and career goals. Aspects of this include obtaining information to help with course selection, identification of program of study, and teaching students to utilize appropriate and established advising and academic planning resources. Delivery of services are provided via individual appointments, workshop settings, and increasingly virtual or web based platforms.

In addition, AATC advisors serve on college committees, participate in orientation and admissions events as well as act as a liaison to various other departments and transfer institutions. The chosen candidate must interact effectively, and somewhat independently in a fast-paced, high traffic environment while working well with a diverse population of students, faculty and staff.

Essential Functions

    Assist students in determining appropriate academic options that align with their career goals.Provide quality academic advising that helps students to recognize clear options as it relates to achieving their academic goals.Provide case management assistance to an assigned caseload of students which leads to development of an educational pathway to graduation, identification of obstacles along the pathway, and use of decision making skills that help to generate and evaluate alternatives as needed.Teach students to gather and organize accurate, relevant information necessary to their education, career, and personal development.Maintain clear and concise notes to document history of academic advice provided to individual students.Contribute to assessment related to student learning and departmental effectiveness.Assisting diverse population of students seeking academic advising assistance.Provide support as needed related to ADA Accommodations and Disability Support Services.Crisis Assessment and connecting students to appropriate mental health resources as needed.Serve as liaison to other departments of the college, community agencies, and educational institutions.Refer students to offices/services within the college and community agencies/services outside the college when appropriate.Knowledge of occupational credit and non-credit programs offered at GRCC.Monitor voicemail and email daily in order take appropriate action on student and staff requests.Understanding of confidentiality as related to FERPA guidelines.Understanding of the mission of community colleges.Maintain expertise in the advising field.Support the initiatives of Student Success and Retention through normal activities of faculty members.Perform other duties as assigned.



    Master’s degree in Higher Education, Social Work, Student Affairs, Counseling, or closely related field for advising work required.Counseling license preferred

Work Experience

    Prior experience working in a higher educational setting that provided academic advising and/or related services required.Bilingual English-Spanish strongly preferred
Physical Demands

    Able to utilize the various technology resources required for the job (including but not limited to G-Suite, SARS, Image Now, Degree Works, and all Microsoft Office products).Must be proficient in verbal, written, and interpersonal communication skills.Project a professional image including punctuality and good attendance record.Ability to ambulate around campus and sit for long periods and travel to off campus sites.

Mental Demands

    Demonstrated ability to work effectively with and respect diverse populations.Strong interpersonal skills and demonstrated ability to work as part of a team.Demonstrated initiative and problem-solving abilities.Ability to perform routine and unexpected duties with minimum supervision.Proven ability to provide excellent customer service to students and staff in a demanding work environment.Pronounced interest in helping and supporting students, staff, and the general public.Excellent organizational skills and the ability to prioritize and complete tasks in a timely manner.Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.Must use good judgment in handling sensitive or difficult situations in a pleasant and professional manner.

Working Conditions

    Ability to work in a high traffic, indoor office environment.Have availability Monday-Thursday from 7:45 am to 6:30 pm and Friday from 7:45 am to 5:00 pm as well as some weekend and evening hours- varies by semester.

Method of application

To apply for this position, please visit our website at Grand Rapids Community College is only accepting online applications for this position. Submit a cover letter, resume, unofficial transcripts, and three professional reference letters. The opportunity to apply for this position will close on June 15, 2019. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.

Grand Rapids Community College is committed to a diverse and inclusive work and learning environment. GRCC creates an including learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex (including pregnancy), sexual orientation, height, weight, national origin, disability, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by stated and federal law. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, Mi 49503-3295.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 5/20/2019
Application Due: 6/16/2019
Work Type: