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Instructional Systems Anlst 1

Employer
Augusta University
Location
Augusta University

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Administrative Jobs
Technology, Analysts & Programming, Multimedia & Audiovisual
Employment Type
Full Time
Institution Type
Four-Year Institution
Job Title: Instructional Systems Anlst 1
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 16062
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var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$0','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$0');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;Minimum RequirementsAssociate's degree from an accredited college or university in related IT field of study and six years' experience in a relevant field to include two years' experience in using a system in relevant function areaORHigh School Diploma, GED or equivalent from a recognized State or Federal accrediting organization and nine years' experience in a relevant field of work to include two years' experience in using a system in a relevant function area Strong background in instructional and information technologies including an enterprise learning management system and broad IT support experience Departmental Requirements - Knowledge, Abilities, Skills Excellent verbal/written communication and interpersonal skillsKnowledge of analysis, design techniques; documentation needs and techniquesExperience either directly performing the business operations through the use an automated information system or in a technology support role for these business operationsExperience assisting with troubleshooting information system applicationsAbility to conduct and evaluate systems; data mapping techniquesAbility to interpret and respond to user problems; provide technology support and outstanding customer service in stressful situationsAbility to work with a variety of personalitiesAbility to exercise sound judgment; prioritize projects/problems; maintain confidentiality var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$1','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$1');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;PreferredBachelor's degree from an accredited college or university in related IT field of study and three years' experience in a relevant field to include two years' experience in using a system in relevant function areaORMaster's degree from an accredited college or university in Instructional/Educational Technology, Information Technology or related field, experience in a higher education environment, and teaching and/or training experienceExperience in a higher education environment, and teaching and/or training experience var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$2','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$2');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;ResponsibilitiesThis position, under the general supervision of the Associate Director, serves as principal advisor and point of contact to customer areas for support of enterprise instructional technology systems. This position also serves as a consultant to all IT recourses for their supported customer base, while providing "at-the-elbow" support for all instructional technologies, within and outside of the classroom The duties include, but are not limited to:
  • Serve as functional administrator of enterprise systems including Learning Management Systems, Lecture Capture Systems, electronic testing and evaluation systems, communications and collaboration tools, digital media asset management, various digital media, web & mobile enabled instructional technologies
  • Assist with administration, coordination of system updates (with internal and external system/solutions providers, Technology Services and customers), evaluating, testing and planning software releases and upgrades, analysis and resolution of functional problems, research and development of new learning technology systems, and functional training
  • Provide hands-on end user support of AU's Instructional Technology systems
  • Provide consultations, customized documentation, and training for academic programs to individual faculty for the development of Instructional Technology strategies and selection of tools and best practices to meet instructional needs
  • Provide orientations and training (online or in-person) for entering students by designing and developing customized documentation and opportunities
  • Ensure a high level of client satisfaction by the delivery of ongoing information systems and serving as liaison between Technology Services and AU's enterprise community
  • Identify technology opportunities, trends, strategies to advance the enterprise mission; apply instructional education standards, methodologies and principles to collegiate needs, objectives, and outcome
  • Lead collegiate Instructional Technology Advisory Committee (ITAC)
  • Perform other duties as assigned
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