Public Safety Operations Coordinator
Performs a variety of specialized technical, clerical and administrative support duties for the Chief of Police at the college site such as, but not limited to, entering and accessing data to secure law enforcement databases, obtaining data in support of adherence to state and federal mandated compliance. Interacts with allied law enforcement agencies and provides support when requested. Assists with District-Wide Public Safety systems and provides data entry and systems compliance. Coordinates and performs administrative projects, work flow, and support activities for the Chief of Police as directed.
Distinguishing Career Features
The Public Safety Operations Coordinator – Represents an administrative position with specialized experience and training in law enforcement, Public Safety data systems, and supports the Chief of Police with complex and unique compliance research. The Public Safety Operations Coordinator requires substantial training and certification for access to law enforcement/public safety databases. They must possess the ability to organize work, information flow, and perform duties in support of the Chief of Police including but not limited to; solve data disputes and train other public safety staff members on policies and procedures; provide professional level support the Chief of Police in confidential and sensitive matters. The work performed requires application of departmental procedures and utilization of local, regional, state and federal criminal record systems unique to law enforcement, Department of Justice, and the criminal justice system.
Essential Duties and Responsibilities
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
- Assists the Chief of Police to gather and analyze data related to various state and federally mandated reporting systems.
- Provides administrative support to the Chief of Police with California Department of Justice (CLETS) audit reports. Coordinates the tracking of all campus Public Safety staff required trainings.
- Coordinates the development and delivery of trainings to college Public Safety personnel and provides administrative support to the Chief of Police with documentation in Report Exec (Records Management System) and Lexipol (Public Safety Protocol Manual).
- Provides administrative support with the development and revision of protocols and conducts audit procedures in response to reports of non-compliance, various reports including but not limited to investigation summaries to administration, management, and federal agencies, as required.
- Supports the Chief of Police in updating and maintaining compliance protocols, procedures, and program documentation. Provides assistance to the other two college Public Safety Directors as directed.
- Assists in gathering requisite data for formulation of, publication and distribution of the Annual Security Report to college students and staff. Updates links provided to campus Human Resources and Admissions and Records for potential students and employees. Posts reports on college web portal and distributes notification of the report's availability.
- Maintains, updates and trains the college's approved and identified Campus Safety Authorities (CSAs). Creates and distributes communications to CSAs related to required trainings, updating and maintenance of CSAs certifications and any additional information necessary to ensure CSAs are up-to-date and aware of process and/or procedural changes.
- Assists with identifying all college programs and activities that require crime statistics. Provides administrative support to the Chief of Police in maintaining Clery Act requirements including but not limited to written communications to law enforcement agencies identified in this process.
- Monitors the California Department of Justice and California Law Enforcement Telecommunications System (CLETS) to assist the Chief of Police in ensuring the District and college sites are connected through OCSD. Provides access to CLETS for District-wide Public Safety Officers and specific inquiries for the colleges' Behavioral Assessment Teams.
- Provides technical support and coordinates updates/revisions to a variety of technical systems currently utilized by the Public Safety Department such as, Omnigo (Report Exec RMS), Closed-Caption TV cameras (Avigilon system), Access Control (Lenel system), NuPark system, and the electronic secure key cabinet (Keytrak) system for hard-copy keys.
- Serve as a liaison and representative of the Public Safety Organization as designated by the Chief of Police for a variety of local law enforcement and emergency management organizations.
- Provides administrative support for Public Safety Office in creating, updating, maintaining and editing purchase orders, requisitions, payroll time cards and/or data, electronic personnel action forms (ePAFs), etc. as needed.
- Collects crime data from various external sources including local law enforcement agencies.
- Retrieves, interprets, and disseminates information from law enforcement computer systems, databases, and other sources. Distributes and receives reports of investigative details to/from other law enforcement entities.
- Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls.
- Interacts with public safety officers by telephone, radio and in person to obtain or provide information. Responds to special requests by officers attempting to obtain information by accessing law enforcement databases and manual files to locate information.
- Receives and sends urgent messages from and to various agencies. Takes appropriate action or notifies appropriate person based on message received.
- Provides duties of Public Safety Officer when needed.
- Performs other related duties as assigned that support the overall objective of the position.
Knowledge and Skills
The position requires knowledge of the local, state, and federal ordinances, statutes, laws, general orders, policies and procedures related to processing, storage, and retrieval of records and documents used in law enforcement. Requires knowledge of law enforcement codes, policies, and practices related to record keeping. Requires working knowledge of California Law Enforcement Telecommunications System (CLETS). Requires knowledge of law enforcement computer-aided databases including protocols and administrative rules regarding access, use and dissemination of data. Requires basic knowledge of general municipal court procedures and processes. Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing. Requires business mathematics skills to compute sums and statistics. Must be skilled in using and troubleshooting various standard office machines. Requires skill using the English language, grammar, and spelling, punctuation, proofreading/editing, to prepare professional correspondence. Requires sufficient human relations skills to make present a positive image of the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population.
Requires the ability to perform all of the duties of the position efficiently and in an open environment with interruptions and distractions. Must be able to perform technical and administrative work with speed and accuracy. Must be able to learn, interpret, explain and apply knowledge of department organization, operations, programs, functions and special terminology when performing assignments. Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines. Requires the ability to work cooperatively with staff, internal and external organizations, and the public using patience and courtesy. Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately. Requires the ability to maintain confidentiality of private and sensitive information. Requires the ability to complete police standards training and earn a certificate for access to law enforcement databases. Requires the ability to work varying shifts. Requires the ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the Campus Community and the District Police Department.
Education and Experience
The position requires a minimum of a Bachelor's degree with coursework in public administration, criminal justice or law enforcement, and three years of law enforcement or public safety or a combination of experience. This can be supplemented by specialized training and/or experience in administrative, records, or dispatch experience in a law enforcement, fire, or security environment.
Licenses and Certificates
Requires a valid driver license. Successful completion of a POST PC 832 course. Requires current First Aid and CPR cards and additional certification to access law enforcement databases within a reasonable time. POST Basic Academy may substitute for PC 832.
The position incumbent must be able to function indoors in an office environment engaged in work of primarily a sedentary nature. Requires ambulatory ability to sit for extended periods of time, to use microcomputers and peripheral equipment, accomplish other desktop work. Requires the ability to use near vision to read printed materials. Requires auditory ability to carry on conversations in person and over the phone. Requires manual and finger dexterity to write, use a pointing device and keyboard at an advanced rate, operate microcomputer, and to operate other standardized office equipment, almost constantly requiring repetitive motions.
Work is performed primarily indoors but may include assignments outdoors where safety and health consideration exist from temperature extremes, physical effort, and at-risk incidents.
Regular, full time, 12 month per year classified position. The normal hours of work will be Monday through Friday, 8:00 a.m. to 5:00 p.m. The effective date of employment will be arranged with the supervisor.
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
- The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. Additional Information
APPLICATION REQUIREMENTS: To be considered for employment you must submit a COMPLETE application packet. A complete application packet includes:
- A complete Coast Community College District Online Employment Application
- A current resume (as a separate attachment - PDF recommended)
- A cover letter outlining your education and experience relevant to this position (as a separate attachment - PDF recommended)
- Answers to all Supplemental Questions (clear, detailed responses recommended for evaluation purposes)
Submission of all required application information and materials is the responsibility of the applicant.
Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting www.cccd.edu/employment. Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714.
All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community.
Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate your name and the job to which you are applying.
Disability Accommodations: If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 OR (714) 438-4716.
- All online applications and required materials received by the deadline date will be screened to determine which applicant(s) meet(s) the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
- Applicants who meet the required qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to discuss their qualifications in an interview with the College/District. Therefore, it is highly recommended that applicants submit clear, detailed responses to all supplemental questions in order to demonstrate his/her qualifications as related to the position.
- If any travel is required for an applicant to participate in-person during the interview process, this will be done so at the candidate's own expense.
The Coast Community College District is a multi-college district that includes Coastline Community College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services and student support services. Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.
Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.