DescriptionCommitment to Mission:

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.   Cultural Beliefs:

• Students Matter
• Inspire Excellence
• Act Intentionally
• Better Together
• No Fear!
• Trust!

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.   Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.   Campus Marketing Statement:   Lone Star College-System Office, University Park   Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area.     LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region.    Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park.  Both are the site for multiple administrative departments and system-wide training programs.   This position is located at the LSC-System Office, University Park location at 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.   Position Summary:    Under limited supervision, plans, coordinates and implements Financial Aid services. Advises and assists students and general public regarding Financial Aid services. Position ensures that all LSC, campus, and state policies and practices are correctly carried out.   Job Functions:

1. Provides information to students and parents who are interested in financial aid programs. Verifies accuracy/corrects student financial aid grant, scholarship, work program or loan program application and files. Triages issues to higher level specialists/advisors/managers as needed
2. Assists students and parents with the entire application and disbursement process for all federal, state and institutional aid programs utilizing electronic processes developed by the Department of Education
3. Identifies and clarifies conflicting database matches from the particular agency/organization
4. Resolves database mismatches including communicating with responsible agency and student
5. Assists in the Federal Student Loan Entrance and Exit Counseling Sessions or Orientations
6. Assists in preparation Federal, State, Institutional and Private reports to donor or agencies
7. Provides accurate information regarding guidelines of major aid programs offered by Lone Star College and private donor scholarships
8. Responsible for other reasonable related duties as assigned

Knowledge, Skills, & Abilities: 

• Attention to detail and ability to meet strict deadlines
• Strong verbal, written, and interpersonal communication skills
• Excellent customer service skills
• Demonstrated ability and commitment to work collaboratively in a team environment
• Commitment to promoting diversity in the work environment
• Ability to understand and perform complex oral and written instructions with little or no supervision
• Ability to perform detailed work rapidly and accurately
• Ability to plan, schedule, and manage projects, and assignments
• Strong organizational skills and the ability to handle multiple tasks in a fast paced environment
• Ability to maintain a positive attitude in a demanding work environment.
• Commitment to academic excellence, exceptional service, and providing dynamic climate for lifelong learning

Physical Abilities:

• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling
• Picking, holding, or otherwise working, primarily with the whole hand
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
• Ability to receive detailed information through oral communication, and to make the discrimination in sound
• Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to others accurately and/or concisely
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading

Salary:   $12.81/hour   Work Schedule & Conditions:

• PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

QualificationsRequired:

• High school diploma or GED equivalent
• At least 2 years of related work experience; an associate’s degree or higher may be substituted for years of experience

Preferred:

• Financial Aid work experience in a higher education setting  

Benefits Marketing Statement:   By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in the TIAA-CREF retirement plan and more. How to Apply:  ALL APPLICANTS MUST APPLY ONLINE ONLY! We will not accept application material received via fax, email, mail, or hand delivered.   Postings for part-time and adjunct positions are active for the academic year.  By selecting the optionto receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.   Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.   More information on the E-Verify program is available at www.dhs.gov/E-Verify Lone Star College is an EEO Employer.  All positions are subject to a criminal background check. 

Primary Location: US-Texas-Houston
Work Locations:
20515 SH 249 (SH 249 and Louetta Rd) (0801)
20515 SH 249
Houston, 77070


Job: Financial Aid
Organization: System Office - 00
Schedule: Part-time
Shift: Day Job
Employee Status: Regular
Job Posting: Sep 20, 2018, 9:52:29 AM