DescriptionCommitment to Mission:

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs:

• Students Matter
• Inspire Excellence
• Act Intentionally
• Better Together
• No Fear!
• Trust!

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

  Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement:

Lone Star College-University Park   Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area.     LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region.   Founded in 2010, LSC-University Park is located on a 71-acre campus that includes the comprehensive Lone Star College campus along with Lone Star Corporate College, the LSC-Energy & Manufacturing Center, multiple university partners, a charter high school, several commercial tenants and much more creating the college of the future. LSC-UP’s vision is to be nationally recognized as the model for the innovative college of the 21st century. LSC-UP’s “Invitation to Innovate” (i2i) has resulted in local, national and international awards and recognitions, including one patent.    Campus address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.
Position Summary:

Under general/limited supervision, performs primary processing, audit and review functions in Financial Aid Services. This position acts as a primary expert and provides advice and information to others, assisting students and the general public regarding Financial Aid services. Ensures that all district policies/practices surrounding Financial Aid are implemented/carried out correctly by others.

Job Functions:

1. Provides a high level advice and information to all visitors at the LSC-University Park campus and specifically to students visiting the Office of Financial Aid
2. Serves as first line of communication for students seeking information regarding financial aid options and opportunities
3. Answers and screens phone calls, handling multiple lines. Answers questions, takes messages and directs calls to appropriate Financial Aid staff
4. Assists with the initial steps of processing financial aid paper work, keying data, reviewing and auditing Student Aid reports
5. Reviews and audits student records and maintains appropriate and timely Financial Aid documentation. Follows up by letter or phone to notify students of missing information
6. Inputs data to be transmitted electronically to various federal, state and other agencies. Scans documents to be transmitted to Financial Aid System Office
7. Provides accurate information regarding guidelines of major aid programs offered by Lone Star College System and private donor scholarships
8. Advises students on supplemental financial assistance
9. Responsible for other reasonable, related duties as assigned

Knowledge, Skills, & Abilities:

• Excellent interpersonal and organizational skills are required to interact with subordinates and direct/coach work efforts
• Ability to organize functions to ensure compliance with due dates/deadlines and regulatory requirements
• Proficiency in use of personal computer workstation w ith standard software options
• Strong customer services attributes with the desire to enhance the satisfaction of LSC-University Park's customer needs are required for the position
• Flexibility is a must. Ability to work some evenings and weekends required

Salary:

$12.81/hour

Work Schedule & Conditions:  

Working Hours: Flexibility is a must. Some evenings and weekends required.

QualificationsRequired:

High school diploma and at least 3 years of related work experience .An Associate's or higher may be substituted for years of experience .(Associates = 2 years of experience, Bachelor's = 4 years of experience, Master's = 6 years of experience)

Preferred:

Financial Aid experience

Bilingual  English/Spanish

Benefits Marketing Statement:

By joining our top notch institution, you will enjoy being a part of an organization recognized for the 3rd year in a row as a "Great College To Work For". We offer a supportive, collegial work environment, excellent work/life balance, tuition reimbursement, participation in the TIAA-CREF retirement plan and more.

How to Apply:

ALL APPLICANTS MUST APPLY ONLINE ONLY!

Application material received via fax, email, mail, or hand delivery will not be accepted.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify

Lone Star College is an EEO Employer. All positions are subject to a criminal background check

Primary Location: US-Texas-Houston
Work Locations:
20515 Highway 249 - LSC University Park (0800)
20515 Highway 249
Houston, 77070


Job: Student Services
Organization: System Office - 00
Schedule: Part-time
Shift: Day Job
Employee Status: Regular
Job Level: Staff
Travel: No
Job Posting: Sep 20, 2018, 9:43:43 AM