Program Coordinator - Office of Neighborhood Life
Program Coordinator - Office of Neighborhood Life
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
The Office of Neighborhood Life (ONL) supports all students, non-students, and permanent residents in the communities surrounding Georgetown University. Our office will educate students about university policies and local ordinances; continue to build and strengthen neighborhood relations by facilitating dialogue; and promote civic citizenship to create a positive quality of life for everyone living in the neighborhood.
The Program Coordinator, a full-time professional staff member within the Office Neighborhood Life (ONL), provides a full range of administrative support to the ONL staff. Duties include but are not limited to:
- Serves as the front office representative for the office when interacting with students, faculty, staff, parents, community members, vendors, etc.
- Answers telephones, screens and handles incoming calls, and directs them to the appropriate person.
- Responds to walk-in inquiries- students, parents, members of the Georgetown University community, residents of the adjacent neighborhoods, etc.
- Composes and types general correspondence to students and community members, and relevant Government agencies through management of the ONL email.
- Provides administrative assistance to the Director and Assistant Director.
- Supports on-going data analysis related to students updating their local off-campus address, attending yearly off-campus orientations, late night & weekend shuttles, SNAP, trash/litter and the Basic Business License (BBL) project as outlined in the University's Campus Plan.
- Assists with educational programs surrounding off-campus living expectations, DC laws, and University policies.
- Manages off campus housing listings and opportunities.
- Interacts regularly with the Georgetown Student Tenant Association (GSTA) and local government agencies to assist students living in the community
- Serves as a resource person for students on matters related to living in residential neighborhoods, including, e.g., city trash/recycling disposal rules, opportunity for inspection of dwelling for repair and/or safety issues, relevant District of Columbia laws, securing a residence for academic year breaks, etc.
- Assists in coordinating and executing the annual Housing Fairs.
- Participates in the department and division strategic planning process and assessment efforts.
- Accepts assignments in support of the Office of Neighborhood Life programs, including working with various departments in Student Affairs, academic programs and other relevant assignments.
The Program Coordinator must demonstrate a thorough understanding of and commitment to building town gown relationships as well as the education and character development of college students.
- Bachelor's degree required
- Two years of experience in office management, customer service, and/or program development.
- Strong Excel skills with an eye towards statistical analysis
- Demonstrated ability to exercise sound judgment
- Excellent oral and written communication skills
- Ability to take initiative and to work in a supportive and collaborative way with students, colleagues, and neighbors
- Ability to work efficiently, attend to details, and follow through with assigned projects or tasks
- Ability to build strong relationships with colleagues, students and community
- Master's degree in higher education or student affairs administration, counseling, or related field
- Knowledge of higher education practices, student needs, and community partnerships
- knowledge of DC housing laws and tenants' rights, as well as DCMR regarding trash and property maintenance
Current Georgetown Employees:
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Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Program-Coordinator---Office-of-Neighborhood-Life_JR06254
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