Carolina Tech Zone Supervisor

Job description

Posting Details

Posting Summary

Logo Posting Number STA00330PO19 Classification Title IT Supervisor II Internal Title Carolina Tech Zone Supervisor Campus Columbia Work County Richland College/Division Division of Information Technology Department DOIT Service Delivery Band 6 Advertised Minimum Salary $39,960 Advertised Salary Range $39,960-$73,935 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

The standard hours the employee is expected to work per week. For example, if the employee works 8:30 am – 5:00 pm with one hour for lunch, the hours per week is 37.50.

Type of Staff Position Full-time Equivalent (FTE) Basis 12 months Job Search Category Information Technology About UofSC

The University of South Carolina System is comprised of the state's flagship university in Columbia (founded in 1801 and currently one of the top 50 "Best Colleges" according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state's educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.

Benefits for FTE, Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the About Benefits section on the Applicant Portal at Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Benefit Eligibility Type Full-Time Equivalent (FTE) South Carolina Retirement Yes State Insurance Programs Yes Annual Leave Yes Sick Leave Yes Position Description

Advertised Job Summary

Under general supervision, manage the operation of the Carolina Tech Zone, including, but not limited to: hiring, scheduling and supervision of staff; ensure customers receive effective, timely technical assistance with their problems. Coordinates and administers senior level desktop support for the Carolina Tech Zone. Performs installation, configuration and support of workstations, peripherals, and smart phones. Troubleshoots basic software, hardware and network problems.

Minimum Qualifications (Classified and Unclassified positions)

Bachelor’s degree in Information Technology Systems or related field and 1 year related work experience (Technology, Customer Service, or Supervisory) or high school diploma and 5 years related work experience; or equivalency

Preferred Qualifications

Supervisory experience and customer service experience


Skills needed: Work experience supporting DOS, Windows operating systems(XP, Vista, and 7), Mac OS X, antivirus software, Internet tools (browsers, news readers) and various other packages (MS Word, WordPerfect, Excel, Access, Outlook) in a networked environment. Strong written and verbal communications skills are necessary. Occasional work at other than normal times may be required.

Position Attributes

Hazardous weather category Non-Essential Safety Sensitive or Security Sensitive No Posting Detail Information

Number of Vacancies 1 Desired Start Date 06/17/2019 If Research Grant/Time Limited, give end date Job Open Date 05/13/2019 Job Close Date 06/28/2019 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by June 28, 2019.

Quicklink for Posting EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, protected veteran status or genetics.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have at least a Bachelor’s degree in Information Technology Systems or related field and 1 year related work experience (Technology, Customer Service, or Supervisory) or high school diploma and 5 years related work experience; or equivalency?
    • Yes
    • No
Applicant Documents Required Documents
    Optional Documents
    1. Cover Letter
    2. Resume




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    Job No:
    Posted: 5/15/2019
    Application Due: 6/5/2019
    Work Type: