Program Coordinator (Student Veterans Resource Center- TEMP Assignment)
Posting DetailsPosting Details (Default Section) Recruitment Type: Temporary/Hourly Assignment (Internal and External applicants) Special Instructions to Applicants
The Program Coordinator in the Student Veterans Resource Center (SVRC) will plan, organize, implement, coordinate, review, monitor, and evaluate programs and services directly affecting academic, career, and personal success for veteran students. The Program Coordinator will assist in conducting outreach for new veteran students, coordinate on and off campus veteran student activities through collaboration with Student Services Division faculty/staff/administrators and veteran student leadership, helping veteran students navigate the resources available to them, assisting veteran students throughout the GI Bill certifying process or other processes, assisting the Veterans Club on campus with club advisement and navigating the shared governance process, connecting with external veterans services and coordinating on-campus access to representatives in the SRVC, assisting college staff to learn about community services for veterans and how to make referrals, and supporting the report writing and budget process for the administration of the Veterans Resource Center grant. The Program Coordinator will also assist the college by coordinating trainings to inform college personnel on veteran/military culture as well as issues facing the veteran population. The successful candidate should have extensive knowledge working with a variety of community-based veteran organizations/veteran affiliated groups; should possess strong written, oral, and critical thinking skills; and should possess the ability to provide excellent service to DVC’s veteran students.
Position is funded out of a one-time state grant and subject to renewal.
M-F 8:00 a.m. – 12:00 p.m. (schedule may vary based on needs)
20 hours per week
To plan, coordinate, develop, implement and facilitate student support or instructional services for an assigned program in order to attract, retain and support a diverse population of students.Distinguishing Characteristics
This classification is distinguished from the senior level in that it is responsible for the day-to-day operation of a single program area as opposed to multiple or larger, complex student support or instructional programs.Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following:
Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding an assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs administrative support functions in coordinating a student services program.
Prepares correspondence, memos and statistical materials; answers phones.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Arranges, schedules and assists in development of training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Assists in development of support programs.
Assists with research appropriate to the operation of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Develops and assists in the design and preparation of presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Develops and delivers workshops and special programs to provide promote access to and increased awareness of available student support services and programs.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Performs related duties as assigned.
EXPERIENCE AND TRAINING
Three (3) years of experience performing responsible student services duties in a related college program.
EDUCATION/LICENSE OR CERTIFICATE
Possession of an Associate degree from an accredited college, or the equivalent.
Current policies and regulations related to assigned student services program.
Modern office procedures, practices and technology/equipment.
Basic understanding of procedures for support services offered by assigned program.
General college classroom procedures and requirements.
General needs of population of students supported.
Philosophy and objectives of students services programs; problems encountered by students supported.
General principles and practices of supervision.
Modern software applications (Microsoft Office Suite, etc.).
N/AMinimum Qualification-Ability To
Design, develop, and implement effective student support services and programs.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.
Keyboard with accuracy.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately, determine priorities and adopt an effective course of action.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing and prepare clear and concise technical and statistical reports.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
1.Ability to handle a wide variety of office tasks and interpersonal communications.
2.Prior military service or experience working with the veterans and their families.
3.Experience working in a college setting effectively responding to veteran student needs and problems, initiating/maintaining positive interactions, timely response to phone calls, email, and other requests.
4.Experience conducting veterans outreach and building/fostering local community relationships with the local military community to include active duty, National Guard and Reserves, and Veteran Service Organizations.
5.Knowledge regarding veteran student related resources such as available scholarships, housing, internships, job opportunities, etc.
6.Knowledge regarding federal and/or state regulations on veterans benefits including the GI Bill and vocational rehabilitation.
7.Exhibit creativity and an eagerness to work with an innovative team and new program development.
8.Experience in providing veterans information, data, college and report writing, as well as working with budgets within a college setting.
9.Experience with event coordination/planning.
10.Strong communication and presentation skills, including the ability to work one-on-one with students as well as address and facilitate large interactive group sessions.
11.Demonstrated commitment to fostering student equity and inclusion, and ability to communicate and work effectively with students, faculty, staff, and community members of diverse backgrounds, cultures, languages, and abilities.
It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.Foreign Degree and Credit Statement:
In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.About Us
About the District
The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.
Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.
As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 52,088 students a year, in 2017-18 fiscal year the demographic make-up of the students was 10% Black/African American; 17% Asian/Pacific Islander; 33% Hispanic/Latino; 29% White/Caucasian; and 11% Other.
The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.
Contra Costa College
Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.
Diablo Valley College
DVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.
Los Medanos College
Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50.
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.ADA Accommodations
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to (925) 229-1000 ext. 1298 or [email protected]. For administrative purposes, requests must be made at the time of application.Quicklink http://www.4cdcareers.net/postings/6082 Supplemental Questions
Required fields are indicated with an asterisk (*).
- Unofficial Transcript (must show degree(s) conferred)
- Application for Equivalency
- Unofficial Transcript 2
- Unofficial Transcript 3
- Unofficial Transcript 4
- Foreign Degree Evaluation Form (NACES Approved Agency)