IT Systems Administrator

Job description

Posting Details

Position Information

TitleIT Systems AdministratorHiring RangeMarket Rate Depending on QualificationsDepartmentIT&SPosting NumberS00433Exempt or Non ExemptExemptReports toMark HarrisFull or Part TimeFull TimeNumber of Months12 MonthsWork Schedule

Standard workdays M-F, 8am – 5pm
This position requires on-call work and flexibility to work occasional overtime, nights and/or weekends.

Position End Date (if temporary) Position Summary Information

Basic Function

The IT Systems Administrator will provide support, maintain, and configure user experience information systems on the Guilford College IT&S network/server infrastructure. The job will include basic administration of server systems, user account creation, changes, and password maintenance. The person in the role will create an effective, efficient, and intuitive onboarding and off boarding strategy for new faculty, staff, students, and college affiliates. They will also support and maintain the college Google for Education Suite, door access system, and the standard college printing system. They will also be expected to cross train and mentor Help Desk associates and other IT&S employees on the systems they support.

Duties and Responsibilities

•Administer campus user accounts, which includes moves, adds, and changes for Active Directory, Google G Suite, Banner, Papercut printing, Door Access, and other identity based systems.
•Manage and maintain user on boarding and off boarding process.
•Provide diagnosis and resolution of system (hardware and software) problems.
•Provision new virtual machines in the virtual infrastructure.
•Perform evaluation of new technologies and provide vendor recommendations.
•Develop, implement and maintain departmental policies, standards, and procedures for the IT&S network.
•Liaise with and provide training and support to help desk, network team, systems team, application team and other campus departments on network issues.
•Interact and negotiate with vendors, outsourcers and contractors for product evaluations, technical implementation planning, and procuring system-specific products and services.
•Stay abreast of new technologies and make recommendations to the Director of Institutional Technology and Services and other members of IT&S.
•Manage 4-5 projects simultaneously.
•Provide 24×7 emergency on-call services on a rotating basis.
•Other relevant job duties as assigned.

Minimum Qualifications

•Bachelor’s degree in Information Systems and/or Computer Science or related field.
•3+ years of experience in IT infrastructure support and design (will be considered in lieu of Bachelor’s degree).
•Experience with Microsoft Server OS and Active Directory.
•Experience with VMware vSphere.
•Strong interpersonal and communication skills and ability to work with a broad constituency of end-users with varying needs and experience.
•Strong problem solving skills
•Highly organized, detail oriented and capable of efficient and effective follow through.
•Excellent customer service attitude and willingness to help students, faculty and staff who are often under pressure due to time constraints or deadlines are required.

Preferred Qualifications

•5+ years of experience in server infrastructure support.
•Experience with Linux/Unix servers.
•Experience with NetApp SAN solutions.
•Experience with Cisco UCS server solutions.
•Experience with Veeam backup solution.

Physical Requirements

Must be able to move around campus easily.
Be able to lift 50 lbs.

Posting Detail Information

Open Date04/25/2019Close DateOpen Until FilledYesSpecial Instructions to Applicants

Guilford College does not discriminate on the basis of sex/gender, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. See our full Statement of Non-Discrimination.

Additional Information

As an institution that is grounded in the relentless pursuit of core values that include equality and justice for all, the College adheres to Title IX and to all other federal and state civil rights laws banning discrimination in private institutions of higher education.

Guilford College does not discriminate on the basis of sex/gender, age, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. The prohibition on discrimination applies to any and all educational program or activities that Guilford College operates, including but not limited to admissions policies; educational programs; scholarships, loans, and other financial aid; and athletic and other school-administered programs, services, and activities. The prohibition on discrimination also applies to applicants or employees with respect to employment.

For additional information related to our nondiscrimination and Title IX policies and procedures, visit Guilford College’s online policy library at: If accommodation or assistance is needed in completing this application, contact Human Resources at 336-316-2134 or email us at [email protected].

Guilford College is committed to providing a safe and secure environment for students, faculty, staff, visitors and others, and to protecting College assets. Well informed hiring decisions assist in this effort. To accomplish this goal, the College performs background checks on new employees.

About the College: *Founded in 1837 by the Religious Society of Friends
(Quakers), Guilford College is a selective four-year liberal arts college
located on a 335-acre campus in Greensboro, NC. Known for its challenging,
socially engaged programs in the arts, humanities, business, policy, and
sport studies, social sciences, natural science and mathematics, Guilford
is an intentionally diverse, inclusive community where students and faculty
collaborate critically and creatively to address complex issues and
problems with an emphasis on interdisciplinary perspectives.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have completed?
    • High School Diploma/GED.
    • Associate degree or some college/university studies.
    • Undergraduate degree from a four year college/university.
    • Master's degree or related studies.
    • Doctorate or other terminal degree/related studies.
  2. * Please describe some of your strengths that you can bring to this position.

    (Open Ended Question)

  3. * Please describe work performed including demonstrated competencies directly related to this position. Competencies are defined as knowledge, skill, and work behaviors that contribute to success in meeting the minimum and preferred qualifications of the position.

    (Open Ended Question)

  4. * What is your current compensation rate? Please indicate your annual, monthly or hourly dollar amount.

    (Open Ended Question)

  5. * What is your desired annual, monthly or hourly compensation rate for this position?

    (Open Ended Question)

  6. * How did you learn about this job opportunity?
    • The Chronicle of Higher Education
    • Indeed
    • DiversityClassifieds
    • Craig's List
    • News and Record
    • Guilford College Website
    • Guilford Employee
    • Other Newspaper (please specify below)
    • Other Website (please specify below)
    • Other Professional Publication (please specify below)
    • Other (please specify below)
Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter/Letter of Interest
Optional Documents
  1. Letter of Recommendation 1
  2. Letter of Recommendation 2
  3. Other Documents




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Job No:
Posted: 5/14/2019
Application Due: 10/15/2019
Work Type: