eLearning Instructional Design Coordinator
The Instructional Design Coordinator provides support for user needs with learning management system (LMS) training, scheduled training, in-class software and drop in labs and will assist faculty with course design, course quality assurance, course ADA-compliance, and QM™ internal course review. In addition, The Coordinator plans, designs, develops, and presents in person training and self-guided training content courses for faculty, staff and students. Additionally, the Coordinator will instruct faculty, staff, and students in audiovisual and mobile computer equipment operations. The Coordinator will assist with training students, faculty, and staff in Canvas, and eLearning applications used in classrooms and open labs, and coordinates troubleshooting sessions and implements changes as needed. The Coordinator consults with subject matter experts (SME) to design, develop, and implement new online courses. This role will assist with writing design documents, learning objectives, and course content for new courses, while making recommendations regarding course design, technology, and measurable assessment strategies. The Coordinator will evaluate, recommend, and coordinate procedures for improving navigation, student engagement, and success within the Canvas learning management system (LMS).
Position reports to the eLearning Assistant Director
Incumbent supervises no other employees.
Principal Duties & Responsibilities
- Coordinate participate and complete internal online course reviews for college-wide quality assurance initiative. Design, develop, and assist with implementation of quality assurance programs for all aspects of eLearning, including the Canvas LMS and courses delivered within it,
- Coordinate ADA compliance initiatives for eLearning programs. Research, evaluate and recommend instructional design best practices for meeting ADA compliance standards in online, hybrid courses and digital material.
- Assists the eLearning Assistant Director with compiling, analyzing, evaluating data, drafting reports, and providing evidence for accreditation and re-accreditation purposes. Research, evaluate, and recommend pedagogical best practices for increasing student retention and completion in eLearning courses.
- Provide training and assistance to faculty, staff and students with Canvas and other eLearning-approved programs.
- Serve as a member of appropriate committees.
- Perform other duties as assigned.
EDUCATION: Coursework completed towards masters' degree in Instructional Design, Curriculum and Instruction, Adult Learning Theories or related field required.
EXPERIENCE: Minimum three years' experience designing materials as a content developer or a combination of education and experience. Experience and certification with Quality Matters preferred.
Knowledge, Skills & Abilities Required
Advanced technical skills related to PC hardware and software required. Proficient knowledge in video and media creation hardware and software. Ability to troubleshoot technical issues related to hardware, software, Web browsers, and other applications. Ability to work independently and with a team to complete projects with strict deadlines. Ability to adapt to change quickly and efficiently. Basic understanding of instructional design for adults, including universal design principles. Proficient skills in both verbal and written communication. Ability to establish and maintain working relationships with faculty, students, staff and third party vendors. Ability to demonstrate the four College Service Excellence Standards of respect, competence, responsiveness, and collaboration when interacting with students, employees, visitors, and community members. Knowledge of audiovisual equipment, computer hardware, Microsoft Office applications, and graphic editors. This position requires travel as needed to all campuses and sites. This position requires the employee to own and use a personal communication device (cell phone) for successful job performance.