Job Number 1905007
Assistant, Senior Library

Closing Date: 05/24/2019
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Position InformationLocationNorthridgeHours40 hours/week as assigned; Monday through Friday with some evening and weekends.SalaryAssistant 5/115 ($31,200.00 - $37,717.00)FLSA StatusNon-ExemptReports ToHead LibrarianCriminal Background CheckPre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.General Statement of Job

Coordinate circulation services at the library, including circulation desk services, staffing, bookkeeping, and training; assist patrons, report/collect usage statistics, and stack and collection maintenance in a highly automated, dynamic and diverse, customer service, and teamwork-oriented environment.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Assists patrons with directional questions, equipment use, and updating patron information.

Oversees and/or performs delivery of the following roles: periodical collection, reserve collection, special collections, circulation projects, stack maintenance, and technology.

Assures that circulation task completion meets Austin Community College (ACC) policies, and Library Services guidelines by reviewing for accuracy and timely completion. Also assures that workflow meets ACC, Library Services, and federal standards for maintaining confidentiality of patron information.

Compiles and maintains library statistics, such as equipment use, gate count, inventories, and repair and service records.

Coordinates a team environment to ensure quality customer service to students, faculty, and staff.

Coordinates and oversees the work of circulation staff and public service role assignments including determining priorities, scheduling, assigning, training (i.e. training on various electronic devices), and overseeing the completion of work.

Reconciles money collected from library fines and fees, creates invoices in college system(s), and submits deposits to Cashier Office.

Opens and/or closes the library.

Monitors maintenance needs and notifies appropriate staff for facilities and/or technical problems.

Tracks and troubleshoots issues (i.e., desktop authentication) with library equipment; including computers/laptops, printers, copiers, security gate, and other equipment such as tablet bundles, maker kits, and in some locations, VDI workstations.

Assists the head librarian in promoting and implementing library safety and security.

Facilitates circulation services training of full-time, part-time, hourly, work study, and other library employees.

In the absence of library manager assists patrons as needed by contacting other ACC libraries.

Establishes and/or revises work methods, forms, processes or procedures to improve workplace efficiency in both individual and group settings.

Serves on Library Services or other ACC teams, committees, or group work projects.

Coordinates and manages team projects (collection, e-devices maintenance, assisting with project implementation).

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Principles and practices of library operations. Library proprietary software. Current technology practices. Office productivity.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations. Using effective oral and written interpersonal and workplace communication skills. Coordinating, delegating, and overseeing the work of others. Using effective organizational and planning skills with attention to detail, procedures or standards, and task completion, in an individual or group setting. Providing superior customer service. Researching and locating work-related information and materials in diverse print, web, wiki, and vendor specific/proprietary software environments. Training other library employees (paraprofessional and faculty). Creating circulation desk employee schedules. Problem-solving and reporting skills in a variety of settings such as public service desk, individual, or group work settings. Interpreting and applying guidelines and instructions in order to resolve workflow issues and patron concerns. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective work relationships. Handling money including collection of library fines, issuing of receipts, making deposits, and reconciling reports. Following and applying ACC and Library Services policies and procedures related to property and materials acquisition, movement, and disposal. Skill with various circulation equipment such as barcode scanners and material sensitizers/desensitizers.Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software. Use automated library systems within a web-based environment.Required Work Experience

Two years related work experience.

Required Education

Associate degree.

Four years of related work experience may substitute for the degree. Experience used here cannot be used again to meet the experience requirement or for placement purposes. Please note that the College reserves the right to amend these terms of substitution at any time.

Special RequirementsLicenses/Certifications; Other

Valid Texas Driver's License and reliable transportation needed for local Austin area travel.Other Preferred Qualifications

Knowledge of ACC Library Services Policy and Procedures Manual, and inter-library loan policies and processes. Familiar with new technologies such as tablet bundles, maker kits, desktop authentication, and VDI Workstations.Physical Requirements

Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 30 pounds.Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

HR Use Only

Updated 10/26/18

ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.