Audio-Visual Service Manager

Job description

Audio-Visual Service Manager
Georgia Southern University

Requisition Number: STA002345

Department: 3900627100-IT Service and Delivery

Position Status: Full-Time

Position Summary:
IT Service and Delivery. The Audio-Visual Service Manager provides oversight for a team of staff which will provide support, maintenance, and installation services in audio-visual technology for the Armstrong, Liberty and Statesboro campuses. This position manages specific projects to enhance instructional experiences for faculty and students.

Essential Functions

  • Provides oversight of support and installation services in instructional settings.
  • Plans and executes proposed projects within designated time constraints.
  • Executes escalation of issues to vendors/manufacturers.
  • Maintains detailed inventory of audio-visual equipment for repair and installation projects.
  • Maintains training materials and knowledge base for AV training endeavors and support.
  • Enhances and maintains internal relationships within the IT Services' Division to expedite resolution of issues.
  • Identifies areas of improvement through continual assessment, reviewing of metrics, and customer engagement.

    Georgia Southern University is a Tobacco Free Campus.

    Minimum Education Required:
    Associate’s Degree

    Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: Yes

    Minimum Experience Required:
    Five or more years of related work experience

    Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No

    Knowledge, Skills & Abilities:
    Effective communication (verbal and written); organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment

    Preferred Education:

    Preferred Experience::
    Five or more years of experience working within an AV support, management, or installation role or a combination of these roles

    Salary Range: Commensurate with experience

    Job Open Date: 05/09/2019

    Job Closing Date: 5/30/2019

    Special Instructions Summary:

    To apply, visit:

    Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-5468 or HR-TDD: (912) 478-0791.

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    Job No:
    Posted: 5/10/2019
    Application Due: 5/31/2019
    Work Type: