Audio-Visual Service Manager

Job description

Position Details

Position Details

Requisition Number STA002345 Classification Title Audio-Visual Service Manager Working Title Location Statesboro Campus Department 3900627100-IT Service and Delivery Position Status Full-Time Position Summary

IT Service and Delivery. The Audio-Visual Service Manager provides oversight for a team of staff which will provide support, maintenance, and installation services in audio-visual technology for the Armstrong, Liberty and Statesboro campuses. This position manages specific projects to enhance instructional experiences for faculty and students.

Essential Functions

•Provides oversight of support and installation services in instructional settings.
•Plans and executes proposed projects within designated time constraints.
•Executes escalation of issues to vendors/manufacturers.
•Maintains detailed inventory of audio-visual equipment for repair and installation projects.
•Maintains training materials and knowledge base for AV training endeavors and support.
•Enhances and maintains internal relationships within the IT Services’ Division to expedite resolution of issues.
•Identifies areas of improvement through continual assessment, reviewing of metrics, and customer engagement.

Georgia Southern University is a Tobacco Free Campus.

Minimum Education Required

Associate’s Degree

Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education? Yes Minimum Experience Required

Five or more years of related work experience

Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience? No Knowledge, Skills & Abilities

Effective communication (verbal and written); organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment

Preferred Education Preferred Experience

Five or more years of experience working within an AV support, management, or installation role or a combination of these roles

Salary Range Commensurate with experience Job Open Date 05/09/2019 Job Closing Date 05/30/2019 Special Instructions Summary Quicklink for Posting Required Applicant Documents Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Do you have an Associate's Degree or two or more years of post-secondary education?
      • Yes
      • No
    2. * If you answered "No" to the previous question, do you have seven or more years of work-related experience?
      • Yes
      • No
      • Answered "Yes" to the previous question
    3. * Do you have five or more years of related experience?
      • Yes
      • No
    4. * Do you have the ability to use PC computers and effectively utilize Microsoft Office Applications software including word processing, spreadsheets, and databases?
      • Yes
      • No
    5. * Do you understand that Georgia Southern University is a tobacco and smoke-free community?
      • Yes
      • No
    6. * Are you authorized to work lawfully in the United States?
      • Yes
      • No




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    Job No:
    Posted: 5/10/2019
    Application Due: 5/31/2019
    Work Type: