Request/Posting Number 0712012
Classification Title Business/Administrative Associate
Working Title Flexible Learning Spaces Coordinator
Job Class # 005010
Type of Position Civil Service
Percent Appointment: 1-100 (For Student Employment and Graduate Assistant Only; state hours per week) 100
Department Dean of Education - 05300000
Job Category Staff
General Summary This position is responsible for the planning, maintenance, and coordination of the College of Education (COE) Flexible Learning Spaces (FLS), staff, and instructional technology. This position also provides support for instructional workshops, level one support for STEM technologies, and level two support of college-wide instructional technologies. This position is essential for the day-to-day functioning of the COE FLS.
Required Qualifications 1. Bachelor's or equivalent degree in Education, Management, IT Management, or a field closely related to the position.
2. Two years of professional level full time (or part-time equivalent) work experience in management or IT management, one year of which was at an administrative level.
If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Desired Qualifications: 1. Knowledge of and experience with:
- STEM/Education technology use and support
- Microsoft Windows and Apple OSX troubleshooting
- Mobile Device Management platforms, including AirWatch or JAMF
- Microsoft Active Directory
- Microsoft Software Center Configuration Manager
- Helpdesk Ticket Systems
2. Two years of full time (or part-time equivalent) work experience in instructional technology, information technology, or customer service.
Necessary Licenses/Certifications/Degrees Bachelor's or equivalent degree in Education, Management, IT Management, or a field closely related to the position
Hiring Rate/Range Competitive compensation commensurate with experience
Work Hours Core hours: 7:45am-4:15pm, Monday through Friday
Proposed Starting Date: July 2019
Posting date 05-08-2019
Closing date 06-02-2019
Special Instructions to Applicants College transcripts (may be unofficial) must be submitted prior to the deadline in order to receive full consideration. In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the deadline. Transcripts and/or DD-214 paperwork may be faxed, mailed, or delivered to Human Resources by the end of the day on the posting close date:
Fax: 309.438.7421, Attn: Kira Shelton
Address: Illinois State University
Campus Box 1300
Normal, IL 61790-1300
Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.
Please prepare in advance a resume, cover letter, and at least 3 professional references with phone numbers to attach to this application.
The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
Illinois State University is an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Contact Information Kira Shelton
Departmental Homepage http://education.illinoisstate.edu/
Required Applicant Documents PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting". Resume/C.V.
Optional Applicant Documents Certification of Retirement Annuity (required for SURS annuitants only)
Civil Service Test 5010-Business/Administrative Associate
Physical Requirements: Must be able to complete the following with or without a reasonable accommodation:
1. Ability to lift/push/pull 20 pounds.
2. Ability to climb, bend, crouch, kneel, and reach overhead.
3. Ability to stand for an extended period of time.