Duke Health and Wellness Programs – ADMINISTRATIVE DIRECTOR
- Employer
- Duke University
- Location
- Durham
View more
- Administrative Jobs
- Institutional & Business Affairs, Program Administration
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
113105BR
Duke Entity
DUKE NON-HOSPITAL OPERATIONS
Job Code
5327 ADMINISTRATIVE DIRECTOR
Job Description
Occupational Summary
The Duke Health & Wellbeing (DHW) Director of Programs is responsible for providing leadership and direction on:
General Description of the Job Class
Provide effective management over assigned service lines to include responsibility and accountability for quality of care and financial performance for each service line; recommend and implement corrective action as necessary.
Duties and Responsibilities of this Level
Ensure appropriate bottom line targets are developed and met relative to financial performance through revenue enhancement and cost containment, including but not limited to, maintenance of current volumes and increasing
volumes through new service offerings, involvement in third party negotiations, attention to variable expenses, capital purchases and development of outcomes management; recommend financial targets and prepare budgets; monitor financial variances; recommend and implement corrective action.
Ensure appropriate bottom line targets are developed and met relative to quality of care through the quality assurance program; assure development and implementation of outcomes management and associated performance targets, continuing education; monitor variances; recommend and implement corrective action.
Monitor market conditions and costs; recommend price levels and packaging; work with marketing and communications functions to develop promotional programs; design, develop and recommend appropriate service line extensions; work with Health Systems representatives to develop and negotiate managed care contracts. Monitor market forces and internal conditions; develop and update the Business Plan; integrate goals into service lines.
Monitor level of resources utilized in service delivery and determine appropriateness of resource consumption in the service; enhance effectiveness and efficiency of as well as satisfaction with patient care delivery; develop recommendations on appropriate care, redesigning as necessary, and coordinate implementation.
Identify and communicate service line needs; coordinate with clinical and non-clinical hospital departments to develop supplier contracts; participate in Service Line Performance Team.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education:Bachelor's degree required.
Experience:Work requires seven years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line.
A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis.
Experience:Work requires seven years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line.
A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis.
Degrees, Licensure, and/or Certification:N/A
Knowledge, Skills, and Abilities:SUPERVISION
BUDGET PROJECTIONS
ANALYZE TRENDS
INTERVIEWING SKILLS
PERSONNEL PRACTICES
ACCOUNTING/BOOKKEEPING
DUKE PAYROLL SYSTEM
OFFICE PROCEDURES
DUKE ACCOUNTING SYSTEM
BILLING/COLLECTIONS
INSURANCE CLAIMS
CORRESPONDENCE
PC WORDPROCESSING SOFTWARE
PC SPREADSHEET SOFTWARE
PC DATABASE MGT SOFTWARE
Distinguishing Characteristics of this Level
N/A
Location
Durham
Requisition Number
401592422
Position Title
Duke Health and Wellness Programs – ADMINISTRATIVE DIRECTOR
Shift
First/Day
Job Family Level
I1
Full Time / Part Time
FULL TIME
Regular / Temporary
Regular
Department Name
DUKE IM CLINICAL SERVICES
Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education
Bachelor's degree required.Experience
Work requires seven years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line. A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis.Degrees, Licensures, Certifications
N/AOrganization
Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.
As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.
Duke maintains a historic affiliation with the United Methodist Church.
Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.
Mission Statement
"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'
“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.
“By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert