Clinical Case Manager
Job location: Winston Salem, NC
Employment Type: Full-time
Posted data: 2019-05-06
- Additional documentation must be added at the bottom of the third screen under the "My Experience."
- Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
- DO NOT complete the application without the required attachments as you will be unable to edit your application.
- Provides case management and follow-up for students experiencing mental health-related crises, including helping individuals connect with on and off campus support resources, communicating appropriately with all parties involved, and engaging in timely documentation.
- Coordinates daytime follow-up with all after-hours on-call contacts (e.g., students, providers, and campus partners).
- Coordinates inpatient psychiatric hospitalization and related discharge planning, as well as process for student mental health leave and return from the university.
- Coordinates triage service for students seeking crisis care on a walk-in basis.
- Collaborates with on-campus partners (e.g., Dean of Students, Learning Assistance Center & Disability Services, Student Health Service, etc.) and case managers in other offices to provide seamless care to students.
- Serves on relevant multidisciplinary committees focused on student care as needed (e.g., CARE Team, Threat Assessment Team, After-Hours Crisis Committee).
- Provides clinical supervision, consultation, and oversight to UCC graduate trainees in psychology and counseling.
- Participates in prevention education and skills training (suicide prevention, bystander intervention, etc.).
- Provides professional consultation to all members of the University community.
- My carry limited clinical caseload.
- Provides after-hours on-call crisis counseling on a rotating basis.
- Keeps timely, accurate, and ethical records consistent with UCC policy.
Required Education, Knowledge, Skills, Abilities:
- Master’s degree in mental health profession (e.g., counseling, clinical/counseling psychology, clinical social work, marriage and family therapy).
- Licensed or license-eligible to independently practice as mental health professional in the state of North Carolina within one year of hire.
- Ability to utilize a systems-oriented approach in support of student mental health needs.
- Knowledge, skill, and ability to work with students from a diversity of backgrounds and traditionally underrepresented populations, and dedication to partnering with relevant campus advocates (Office of Diversity and Inclusion, Intercultural Center, LGBTQ Center, Women’s Center, Magnolia Scholars, etc.) to improve mental health service provision.
- Knowledge of and ability to use crisis intervention skills.
- Ability to consult and collaborate both within and outside the University.
- Excellent oral and written communication skills and excellent interpersonal skills.
- Ability to use independent judgment and to manage confidential information.
- Adherence to APA/ACA/NASW/other mental health profession code of ethics.
Preferred Education, Knowledge, Skills, Abilities:
- Three to five years of relevant work experience.
- Knowledge of and experience providing a broad range of psychotherapy and counseling methods within a time-limited scope of service.
- Experience with case management and/or mental health provision in university counseling center.
- Experience providing clinical supervision and consultation to mental health providers and trainees.
- This position reports to the Associate Director for Clinical Services.