Director of Accounts and Loans Receivable
- Employer
- Guilford College
- Location
- Greensboro, NC
View more
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Monday – Friday 8:00 a.m. – 5:00 p.m.
Position End Date (if temporary) Position Summary Information Basic FunctionThis position will oversee the student billing and loan processing functions of the College. This includes providing supervision and back-up of the Director of Student Accounts Billing, as well as performing the duties of processing and collections of campus-based student loans and past due student accounts.
Duties and Responsibilities•Oversee student billing and student loan processing functions.
•Supervise and serve as primary backup to the Director of Student Accounts Billing in all areas of responsibility.
•Process all documentation for Perkins Loan program and institutional loan programs.
•Coordinate transition of billing for students leaving school with a student accounts balance due.
•Maintain all student loan files and promissory note files for Perkins Loan Program and institutional loan programs.
•Process monthly information from loan processor.
•Prepare information for the Perkins portion of the FISAP.
•Responsible for maintaining all collections with a high volume of phone calls, letters, and email communication for past due accounts.
•Document daily and monthly collections activity while utilizing effective customer service skills.
•Responsible for running and analyzing monthly A/R reports.
•Answer questions and resolve issues from students/loan processor/collection agencies regarding all student loan and past due A/R issues.
•Counsel students regarding consolidation of existing loans, deferments, cancellations, and other issues as needed utilizing excellent customer service skills.
•Process student loan exit packages for withdrawals and graduates.
•Work with external collection agencies on defaulted accounts after all internal efforts have been exhausted.
•Complete and submit consolidation paperwork requested for Perkins loans within required timeframe.
•Pull monthly reports from loan servicer, post accounting entries, and reconcile loan bank statement.
•Assist with fiscal year-end audit and information for financial statements.
•Other responsibilities as designated by Associate Controller and Associate VP for Finance.
College degree required. Prefer five years’ experience with relevant student accounts or student loans. Supervisory experience required. Experience working with a student loan processor helpful (ECSI preferred). Must have experience with automated accounting system (Banner preferred) and excellent computer skills especially with Microsoft Office (Excel and Word). The ability to produce timely, accurate, and relevant information. Strong analytical, negotiation, and problem solving skills along with attention to details. Excellent verbal and written communication skills, along with excellent customer service.
Preferred QualificationsPhysical Requirements Posting Detail Information Open Date04/05/2019Close DateOpen Until FilledYesSpecial Instructions to ApplicantsGuilford College does not discriminate on the basis of sex/gender, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. See our full Statement of Non-Discrimination.
Additional InformationAs an institution that is grounded in the relentless pursuit of core values that include equality and justice for all, the College adheres to Title IX and to all other federal and state civil rights laws banning discrimination in private institutions of higher education.
Guilford College does not discriminate on the basis of sex/gender, age, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. The prohibition on discrimination applies to any and all educational program or activities that Guilford College operates, including but not limited to admissions policies; educational programs; scholarships, loans, and other financial aid; and athletic and other school-administered programs, services, and activities. The prohibition on discrimination also applies to applicants or employees with respect to employment.
For additional information related to our nondiscrimination and Title IX policies and procedures, visit Guilford College’s online policy library at: https://www.guilford.edu/sites/default/files/2018-09/Employee%20Handbook%202017%20v8_09-27-2018.pdf. If accommodation or assistance is needed in completing this application, contact Human Resources at 336-316-2134 or email us at hr@guilford.edu.
Guilford College is committed to providing a safe and secure environment for students, faculty, staff, visitors and others, and to protecting College assets. Well informed hiring decisions assist in this effort. To accomplish this goal, the College performs background checks on new employees.
About the College: *Founded in 1837 by the Religious Society of Friends
(Quakers), Guilford College is a selective four-year liberal arts college
located on a 335-acre campus in Greensboro, NC. Known for its challenging,
socially engaged programs in the arts, humanities, business, policy, and
sport studies, social sciences, natural science and mathematics, Guilford
is an intentionally diverse, inclusive community where students and faculty
collaborate critically and creatively to address complex issues and
problems with an emphasis on interdisciplinary perspectives.
Required fields are indicated with an asterisk (*).
- Resume
- Cover Letter/Letter of Interest
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
Organization
Grow Your Career at Guilford!
People are drawn to Guilford for a number of reasons, including the College’s Core Values of community, diversity, equality, excellence, integrity, justice and stewardship.
Make a Meaningful Impact
Working here provides you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds. Guilford attracts those seeking a professional challenge and career advancement who want to enjoy our beautiful campus and location in the dynamic city of Greensboro, North Carolina.
Benefits
Guilford College offers a wide range of benefits for full-time regular employees, including 13 paid holidays, tuition remission, health insurance, telemedicine, life insurance, short-term and long-term disability, a retirement plan, and optional dental and vision insurance. In addition, employment at the College provides employees with access to numerous discounts for products, services and attractions.
- Website
- http://www.guilford.edu/
- Telephone
- 3363162134
- Location
-
5800 West Friendly Avenue
Greensboro
North Carolina
27410
US
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