HR DIRECTOR, BUSINESS SERVICES
- Employer
- University of Pennsylvania
- Location
- Business Services
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- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management, Human Resources & Employee Development
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
School/Center OverviewThe Business Services Division (BSD) supports the individual and collective needs of the Penn community by promoting a hospitable, customer-friendly campus environment through the provision of mission-critical services and essential operations. BSD’s mission is to provide high-quality service in a fiscally responsible manner. The Division is currently focused on three major initiatives: Revenue growth/retention through improved marketing efforts, extended services, and development of new distribution channels; driving productivity for the Division and its customers through the better use of technology, and enhancing service offerings through upgrades and expansions of facilities. http://cms.business-services.upenn.edu/
DutiesThe HR Director leads the HR function for the Business Service Division, comprising nineteen businesses/departments. The Director provides internal organizational consulting to Senior Managers and Department heads, concentrating on the areas of organizational planning and design, change management, restructuring, alignment and assessment. Proactively identifies coaching opportunities to build and strengthen managers’ capabilities. Counsels and advises employees and managers on complex employee and labor relations issues ensuring compliance with University policies and employment laws and regulations. Facilitates issue resolution, helping to create and implement effective solutions. With the Division of HR the HR Director collaborates on Talent Management, Employee & Labor Relations, Benefits, Diversity, and HR systems and services to provide a full range of HR support to client departments. S/he needs to be at ease working in a highly matrixed organization. Leads and manages human resources team of two in HR service delivery for the Business Services Division, including: recruitment and retention, performance and salary management, staff engagement/recognition. Interface with core HR staff, stay abreast of policies and procedural changes, implement divisional programs. Serves as divisional affirmative action compliance officer and investigates/interfaces with Office of Affirmative Action (OAA) as necessary. Coordinates with the Division of Human Resources. Provide strategic leadership or support for divisional projects & initiatives. This may involve conducting a needs assessment, gathering information, conducting meetings, analyzing data, interfacing with campus constituencies, making recommendations, documenting processes, preparing final reports/proposals, etc. Advises on policies and procedures related to services operations. Works closely with Divisional managers regarding staff selection, compensation, disciplinary action, complaints, performance appraisals, development etc. Compiles and edits reports and presentations. Develops/documents reporting structures and analyzes data. Provides other support to the VP as needed. Reports to VP Business Services and Associate Director of Staff and Labor Relations, Division of HR.
QualificationsA Bachelors Degree is required and 7 to 10 years of HR experience or equivalent combination of education and experience. Business and/or consulting experience also desirable as the position is responsible for assisting with projects for the division that require deep analytical skills. Strong interpersonal conflict resolution, employee relations & coaching skills required. Excellent organizational and customer service skills a must; previous experience managing HR professionals/HR service delivery desirable. Demonstrated ability to initiate and implement wide range of programs independently and in collaboration with other professionals. Demonstrated ability to use technology such as Microsoft Office programs and analytical tools. Knowledge of University policies and procedures related to HR desirable. Strategic thinking, influencing skills and ability to lead change are essential. Advanced degree and SHRM-CP/SCP or HRCI-PHR/SPHR strongly preferred.
Affirmative Action StatementPenn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Quick Link http://jobs.hr.upenn.edu/postings/44981 Posting Supplemental QuestionsRequired fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Jobs@Penn
- Contacted by a Penn Recruiter
- Referred by a Penn Employee
- Referred by a friend or family member
- Higher Education Recruitment Consortium (HERC)
- Inside Higher Ed
- Indeed.com
- Other Internet Advertisement
- Other Social Media Site
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Heard about it at a conference or career fair
- Apple One
- Recruitment and/or staffing agency
- * What is your highest level of education completed?
- Less than high school education
- High School Diploma or GED
- Vocational or Technical School
- Associate's Degree or Two Year College
- Bachelor's Degree
- Master's Degree
- PHD/MD/JD or equivalent doctoral degree
- * How many years of experience do you have related to this position?
- 0 to 1 Year
- 1 to 2 Years
- 2 to 3 Years
- 3 to 5 Years
- 5 to 7 Years
- 7 to 10 Years
- Over 10 Years
- Cover Letter
- Resume
Organization
Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.
Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds.
Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn.
Vision
As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities.
Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact.
Learn about the signature initiatives of the Penn Compact 2022:
- Global Connections President’s Engagement Prizes President's Innovation Prize Penn Integrates Knowledge University Professors
Diversity
Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world.
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
To learn more about Diversity and Inclusion at Penn visit:
- Diversity at Penn Resources Supporting Diversity Penn Diversity Facts and Figures Penn's Diversity Timeline 1740-1997
Benefits
Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more!
- Penn HR Benefits Be in the Know Wellness Campaign Penn Home Ownership Services Campus Shuttles & Buses Resources for Cyclists Deals@Penn Common Press
Campus and Beyond
We invite you to explore our campus and its stately buildings and state-of-the-art facilities.
- Penn Park Morris Arboretum Penn Campus Arboretum: 6,800 Campus Trees Penn Recreation Penn Libraries Shop Penn
Try our self-guided tour! Come and visit!
Learn about sustainability at Penn.
News
Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources.
Penn supports news publications that tell the ongoing story of the University community, communications services for external media, telephone and video services, and other media resources: Campus Media
Connect with us!
- Telephone
- (215) 898-7372
- Location
-
3451 Walnut Street
Philadelphia
PA
19104
US
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