Promise Programs Advisor (Student Services Professional II)
Job Title: Promise Programs Advisor (Student Services Professional II)
Full/Part Time: Full-Time
Job ID: 13717
Job Code: 3082 Student Services Professional II
Job Grade: Range A
Department: Advising Services
Salary Range: $4,179 - $5,942 per month (anticipated hiring salary: $4,179 per month)
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The University Advising Center (UAC) is housed in the Division of Student Affairs and Enrollment Management (DOSAEM). UAC offers academic advising services for a variety of needs including but not limited to: Undeclared, General Education, Special Majors, Probation, Disqualification, California Promise petitions, and many university policy and procedure issues. UAC works in collaboration with advising centers housed in each of the institution's eight colleges and with a number of other student support and resource services on campus to promote student success and degree completion.var RichTextValue = PTRTEFillcache('https://cmshr.fresnostate.edu/psp/HFRPRD_newwin/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$1','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$1');TextAreaObject.innerHTML = RichTextValue;
Reporting to the Assistant Vice President for Academic Advising and Student Success, the Promise Programs Advisor is responsible for providing and/or monitoring receipt of academic advising surrounding progress toward degree and graduation concerns for undergraduate students who have participated/pledge to participate in one of the following programs as they work toward a baccalaureate degree: 1) Central Valley Promise, 2) California Promise, 3) Four Year Scholars Program.var RichTextValue = PTRTEFillcache('https://cmshr.fresnostate.edu/psp/HFRPRD_newwin/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$2','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$2');TextAreaObject.innerHTML = RichTextValue;
- Academic advising of matriculated Central Valley and California Promise students on topics including but not limited to General Education, degree requirements, catalog policy and related procedures, academic success and campus resources
- Coordinate events and activities designed to support students in their efforts to make progress academically, connect them to resources, and promote a sense of community surrounding the Central Valley Promise and California Promise programs
- Develop and maintain website for programs with accurate information
- Maintain coding of students in PeopleSoft and monitor completion of program requirements on semester to semester basis
- Track degree progress and completion and report out on program graduation rates
- Regular collegial and productive communication regarding student progress toward completion of degree with the Office of Institutional Effectiveness, Admissions, University Registrar, faculty, all College Advising Centers
- Serve as a liaison to CV and CA Promise- related committees including work with on- and off-campus partners, including coordination of activities and events
- Utilize monitoring and communications software to track student progress and success and actively work with other campus offices and programs to promote retention and completion of coursework and progress toward degree
Secondary duties of the job include:
- Support University Advising Center leadership and colleagues by providing academic advising and/or academic tracking and support services for populations including but not limited to Undeclared, 60+, Probation and Disqualification, Readmission, Dog Days, general walk in needs
- Support University Advising Center leadership and colleagues with various student success programming and initiatives as needed including but not limited to participation on committees, leading workshops, outreach and intervention with select student groups
- Support departmental and division initiatives and programming for student retention, satisfaction, and success
- Other duties as assigned
Knowledge, Skills & Abilities
- Working knowledge of the practices, procedures and activities of university or college level advising services program, or similarGeneral knowledge of the methods and problems of organizational and program managementGeneral knowledge of research and interview techniquesGeneral knowledge of the principles of individual and group behavior
- Interpret and apply program rules and regulationsUse initiative and resourcefulness in planning work assignments and in implementing long-range program improvementsObtain factual and interpretative information through interviewsReason logicallyCollect, compile, analyze and evaluate data and make verbal or written presentations based on these dataAdvise students individually and in groups on routine matters where requiredRecognize multicultural, multi-sexed and multi-aged value systems and work accordinglyEstablish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contactsRapidly acquire a general knowledge of the overall operation, functions and programs of the CSU, FresnoDemonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas
Education and Experience
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related fieldAdditional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis
- Graduate degree in Counseling, Higher Education, or another job-related discipline
- Knowledge of effective student success practices
- Experience working in the California State University system in a student service capacity
- Experience working with Associate Degree for Transfer (ADT) program
- Experience with Peoplesoft, Grades First, and Educational Advisory Board (EAB) software
- Ability to coordinate multiple tasks and projects
- Excellent time management skills
- Flexibility and willingness to respond to other duties as assigned
- Experience in program coordination, especially in higher education and/or student success services
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Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.
Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.
How To Apply
To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/var RichTextValue = PTRTEFillcache('https://cmshr.fresnostate.edu/psp/HFRPRD_newwin/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$9','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$9');TextAreaObject.innerHTML = RichTextValue;
Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.
California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.
California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: https://www.calstate.edu/eo/EO-1083-rev-7-21-17.html
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Other Applicant Information
Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.
It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.
Temporary positions filled through recruitment may be extended or converted to permanent status without a second recruitment depending on the availability of funding and the circumstances that created the vacancy. A permanent or probationary on-campus applicant selected to fill a temporary vacancy at a higher classification or skill level that expires within the stated timeframe may return to his or her previous classification, not necessarily in the same position, subject to the conditions of the appropriate bargaining agreement.
Equal Employment Opportunity
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.
Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and
culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.
Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.