Technology Support Staff I/Student Support Services
- Employer
- Shenandoah University
- Location
- Winchester, VA
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Technology, IT Support & Training, Student Affairs, Student Activities & Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
We are seeking a qualified individual to fill a full-time benefited position in our Institutional Computing Department. This position works with our Help Desk staff to process work orders and answer help desk questions. The individual must possess experience with computer hardware and software troubleshooting which includes a working knowledge of Microsoft applications and Apple hardware and software. Must possess ability to work effectively with a broad range of users with varied levels of familiarity with computers and communicate effectively with faculty, staff and students.
Responsibilities include: Providing technical software and hardware support for SU supported technology. Managing work order requests and classroom technology. Researching technical solutions for university supported hardware and software. Staying current with technology changes. Develop and oversee the student IT workforce.
Qualifications: College degree preferred. Must have at least 2 years of experience win IT support related roles. Working knowledge of macOS, iOS and Windows operating systems and their various application packages. Familiarity with Google Apps for Education, Microsoft Office 365, and Jamf Pro is a plus. Selected candidate must be able to meet the physical requirements essential for the job functions to include ability to lift up to 25 pounds and physical dexterity to perform equipment installation and repairs.
Complete applications will include a cover letter, resume, and contact information for three professional references. You must submit all the requested documents in order to receive full consideration. Note:A pre-employment drug screen and criminal background check will be required as a condition of employment. This position requires driving for the University as part of the job, a satisfactory driving record will be required as well.
Click HERE to apply for this position. At the resulting page, click on the “Technology Support Staff I/Student Support Services” job title written in blue under the heading “Latest Job Listings” on the left side of that screen; then click one of the “Resume/CV” button choices in the “Apply” box at the bottom of the posting to input your information. If this is the first time you will have applied to a Shenandoah University position using this automated process, please choose the “New” option. Please be prepared to upload the previously mentioned documents as you go through the process.
Shenandoah University prohibits discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, pregnancy, childbirth or related medical conditions, marital status, veteran status or any other characteristic protected under applicable federal or state law.
To apply for this job please visit shenandoahuniversity-careers.silkroad.com.
Organization
We are Shenandoah
Some places radiate special qualities — Shenandoah is one. At Shenandoah lives are illuminated by a love of learning, collaboration, service and a deep, shared history. Its name and location evoke images of legends, natural beauty, exploration, and timelessness. Shenandoah University embraces and reflects its storied valley home, educating students as radiant and warm as mythical lights inspiring Shenandoah’s meaning: “the sons and daughters of the stars.”
This green, fertile, and enchanting land has attracted people for thousands of years, inspiring stories, songs, and lives marked by joy, scholarship, accomplishment, and delight. That legacy remains vibrant to this day, as the leader of the future call upon the rich echoes of the past for inspiration.
We are all part of this timeless story. We are Shenandoah.
Mission & Vision Statements
Shenandoah University educates and inspires individuals to be critical, reflective thinkers; lifelong learners; and ethical, compassionate citizens who are committed to making responsible contributions within a community, a nation and the world.
Shenandoah University will be nationally recognized for forward thinking programs that produce competitive and purposeful graduates.
Shenandoah's History
Dayton, Virginia was Shenandoah’s home for 85 years. In 1875, the university was founded there as Shenandoah High School. Over the next 85 years, the institution changed names six times but always kept “Shenandoah” as part of its name. In 1946, the school nearly closed due to financial concerns. Rather than closing the school, university president Dr. Forrest S. Racey oversaw the move to Winchester. The last classes in Dayton began in the fall of 1959 with an enrollment of 159 students. Shenandoah opened its doors in Winchester in September 1960.
In Winchester, the school began to thrive and, in 1991, became Shenandoah University.
The Shenandoah of Today
The university now spans 5 locations:
- Winchester Main Campus
- Scholar Plaza, Leesburg
- Health Professions Building, Winchester
- INOVA Center for Personalized Health, Fairfax
- Shenandoah River Campus at Cool Spring Battlefield
Shenandoah offers over 150 academic programs for undergraduate and graduate students across seven schools:
- College Of Arts & Sciences
- School Of Business
- School Of Nursing
- School Of Education & Leadership
- Shenandoah Conservatory
- School Of Pharmacy
- School Of Health Professions
- Division Of Applied Technology
Join a university community that brings high energy to learning and activities on and off campus. With 21 men’s and women’s athletics teams and more than 90 clubs and organizations, jump into life on a vibrant campus. Countless international programs expose our students, staff, and faculty to the world and teach them to become global citizens.
https://www.youtube.com/watch?v=TtihaN7Fz8k
https://www.youtube.com/watch?v=b80_5gVYXR0
https://www.youtube.com/watch?v=by17EnaMxAQ
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