FINANCIAL AID ADVISOR
POSITION: FINANCIAL AID ADVISOR
(Classified As: STUDENT SERVICES PROFESSIONAL II)
Full time position available on or after June 1, 2019 for Financial Aid & Scholarships.
ESSENTIAL DUTIES: Under the general supervision of the Director, Admissions and Financial Aid, the incumbent will work independently to administer and coordinate the Federal Student Loan Programs, advise and counsel students on financial aid programs, liaise with special programs, and hold financial aid outreach activities. Duties include but are not limited to:
• As a financial aid counselor, meet with students, prospective students, parents and community groups to provide information on available funds, eligibility criteria and application procedures. Conduct individual counseling sessions for students and/or parents in person, via e-mail, or by phone. Revise existing awards to reflect changes in eligibility or allowable budget adjustments. Exercise professional judgment in adjusting a student's application to accommodate documented, qualifying special circumstances. Serve on Financial Aid Satisfactory Academic Progress appeal committee. Review the financial aid recipient's academic progress at the end of each academic term. Meet with students and explain academic progress policies, strategies for improvement, and appeal procedures.
• Perform analysis on completed applications to determine whether need exists according to methodology as established by the federal government. Apply knowledge of federal, state, and campus guidelines as they apply to packaging and awarding policies. Perform verification of need analysis and documentation in applicant files prior to awarding student. Re-evaluate and adjust awards for eligibility and enrollment changes. Evaluate appeals and decide whether we can adjust award.
• Administer the Federal Student Loan programs. Train staff and students on the basics of student loan information, eligibility, and processing procedures. Counsel parents and students on the Federal Student Loan application process. Administer and maintain electronic loan process through Common Originations and Disbursement (COD), National Student Loan Data System (NSLDS), and ELM. Determine a student's loan eligibility according to need analysis, grade level, enrollment status, and other determining factors. Oversee all electronic processing necessary for loan disbursement and release to student financial services. Responsible for ensuring that loan disbursements are done according to federal and state guidelines. Analyze and interpret federal and state regulations to ensure compliance in the student loan programs. Develop policies and procedures for the loan programs. Reconcile loans on a monthly basis.
• Main point of contact for students in the Educational Doctorate program, students in the study abroad program, and students seeking a consortium agreement for dual enrollment. Ensures that these students have their budgets adjusted and are awarded appropriately.
• Work with Basic Needs Committee and Foster Youth Coordinator on programming and ensuring that students are maxing out their financial aid funding.
• Plans and presents at financial aid outreach events and workshops for homeless/foster youth, Ed Doctorate program, and other groups. Some evenings and weekend are required. Represents the Financial Aid and Scholarship Office at events. Some travel is required. Other duties or projects as assigned.
• Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.
• Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job‑related field may be substituted for one year of the professional experience.
• Experience with federal student aid programs, including Federal Work Study and Off Campus Scholarships.
• Experience with reconciling financial aid programs with the Department of Education, Financial Services, and Payroll.
• Experience with application procedures and awarding regulations and processes and with reporting payments for Federal Common Originations and Disbursement (COD) system, NSLDS, and WebGrants. Demonstrated experience managing web content.
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organization unit, and/or administrative specialty.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Demonstrated skills to maintain records, files, electronic databases, and webpage programs.
• Demonstrated expertise with standard office equipment and computers, including the following programs: Outlook, Word, Excel, PowerPoint, and PeopleSoft.
• Knowledge of data processing systems and their use, data processing procedures, basic programming elements and computer terminology.
• Demonstrated ability the effectively handle interpersonal interactions at all levels, handle confidential and sensitive interpersonal situations, and foster a team-based work environment.
SPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES:
• Working knowledge of the practices, procedures and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations. Ability to advise students individually and in groups on routine matters where required.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretive information through interviews.
• Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
• Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
SALARY RANGE: $4,179 - $5,942 per month plus excellent paid benefits. (Anticipated salary will be $4,179 - $4,597 per month, depending on the qualifications of the successful finalist.) The California State University offers a premium benefit package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.
APPLICATION DEADLINE: MAY 14, 2019
APPLICATION PROCEDURE: To be considered, qualified candidates must submit a completed CSUS employment application (download electronic application at https://www.csustan.edu/hr/career-opportunities/staff-employment-opportunities), cover letter, and resumé to:
California State University, Stanislaus ∙ Human Resources Department
Mary Stuart Rogers Educational Services Gateway Building, Suite 320 (3rd Floor)
One University Circle ∙ Turlock, CA 95382
For questions, please contact: Ms. Noelia Gonzalez (209) 667-3337
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.
THE INDIVIDUALS WHO APPEAR TO BE THE BEST QUALIFIED FOR THIS POSITION WILL BE CONTACTED BY TELEPHONE FOR AN INTERVIEW
PURSUANT TO THEJEANNE CLERY DISCLOSURE OF CAMPUS SECURITY POLICY AND CAMPUS CRIME STATISTICS ACT,THE ANNUAL SECURITY REPORT (ASR), IS NOW AVAILABLE FOR VIEWING AT HTTPS://WWW.CSUSTAN.EDU/ANNUAL-CAMPUS-SECURITY-REPORT. THE ASR CONTAINS THE CURRENT SECURITY AND SAFETY-RELATED POLICY STATEMENTS, EMERGENCY PREPAREDNESS AND EVACUATION INFORMATION, CRIME PREVENTION AND SEXUAL ASSAULT PREVENTION INFORMATION, AND DRUG AND ALCOHOL PREVENTION PROGRAMMING. THE ASR ALSO CONTAINS STATISTICS OF CLERY ACT CRIMES FOR STANISLAUS STATE FOR THE PREVIOUS THREE YEARS. A PAPER COPY OF THE ASR IS AVAILABLE UPON REQUEST BY CONTACTING THE OFFICE OF THE CLERY DIRECTOR LOCATED AT ONE UNIVERSITY CIRCLE, TURLOCK, CA 95382, OR BY CALLING 209-667-3572.
THE UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE AGAINST PERSONS ON THE BASIS OF RACE, RELIGION, COLOR, ANCESTRY, AGE, DISABILITY, GENETIC INFORMATION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, MARITAL STATUS, MEDICAL CONDITION, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, COVERED VETERAN STATUS, OR ANY OTHER PROTECTED STATUS. ALL QUALIFIED INDIVIDUALS ARE ENCOURAGED TO APPLY.CSU STANISLAUS HIRES ONLY INDIVIDUALS LAWFULLY AUTHORIZED TO WORK IN THE UNITED STATES. THE PERSON HOLDING THIS POSITION IS CONSIDERED A ‘MANDATED REPORTER' UNDER THE CALIFORNIA CHILD ABUSE AND NEGLECT REPORTING ACT AND IS REQUIRED TO COMPLY WITH THE REQUIREMENTS SET FORTH IN CSU EXECUTIVE ORDER 1083, REVISED 7/21/17, AS A CONDITION OF EMPLOYMENT.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
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