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Student - Computer Help Desk Technician (Niles Campus)

Employer
Southwestern Michigan College
Location
Dowagiac

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Technology, IT Support & Training
Employment Type
Part Time
Institution Type
Four-Year Institution
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Job Details



Student - Computer Help Desk Technician (Niles Campus)

Posting Number: 20110787-2
Job Category: Student

Job Description Summary:
The Computer Help Desk Technician will work approximately 15-20 hours per week. Responsibilities include first and second level desktop support, break/fix, AV, software and hardware installation along with daily operations.

Essential Duties and Responsibilities:

  • First and second level desktop support
  • AV support, break/fix, software and hardware installation
  • Miscellaneous daily operations duties
  • The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

    Required Qualifications:
    • Knowledge of MS desktop applications, Intel and Apple processors
    • Customer service experience
    • Excellent organizational skills
    • Strong troubleshooting skills
    • Must work in a team environment

    Preferred Qualifications:
    • A+ Certification

    Other Information:


    Special Instructions to Applicants:
    You must be enrolled at the College on a full-time or part-time basis (minimum of 6 credit hours during fall and spring semesters and 3 credit hours during the summer semester); contact hours will not be used to meet the 6 credit hour minimum.

    High-school students who are dual enrolled are eligible for student employment. You must also meet the credit hour requirement.

    OR

    You must be enrolled or continuing your education with a four-year College partner, on the campus of SMC, and be enrolled in a minimum of 6 credit hours and at least 1 SMC credit hour during the fall and spring semesters and 3 credit hours and at least 1 SMC credit hour during the summer semester.

    All student employees must maintain a minimum cumulative GPA of 2.0 to be eligible for student employment.

    To apply, visit https://swmich.peopleadmin.com/postings/2757





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    • Organization

    Working at Southwestern Michigan College

    Accreditations/Affiliations

    Since joining the ranks of other prestigious Michigan colleges in 1964, Southwestern Michigan College has continually expanded its curriculum and now offers more than 30 Associate degrees. Accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools, Southwestern Michigan College is also a member of the American Association of Community Colleges.

    Colleges and universities periodically engage in a process of self-study and external review in order to renew their accreditation status. Southwestern Michigan College completed its self-study and was re-accredited through 2021.

    Core Values

    The core values of Southwestern Michigan College describe the beliefs that direct the college in all that it does.

    • “Excellence with a Personal Touch” is a working principle guiding our actions.
    • High quality is inherent in all that Southwestern Michigan College does.
    • We have a commitment to be responsible managers of college resources: human resources by promoting growth, satisfaction, and empowerment; financial resources by operating with a balanced budget and investing in the future; physical resources by maintaining a high quality physical plant.
    • We believe in “Knowledge for all.” As the only institution of higher education in the district, Southwestern Michigan College has the dual responsibilities of providing postsecondary career preparation for those who are seeking immediate employment and college coursework and degrees for those seeking baccalaureate degrees.
    • We have a commitment to being a learner-centered college, developing students through a total college life experience and providing them with 21st century services.

    Mission Statement

    The mission of Southwestern Michigan College is to serve our community by providing affordable local access to high quality postsecondary career preparation and college education – including the total college life experience.

    Degrees/Certificates

    A Michigan community college that averages in the top 5 percent for student transfer success, Southwestern Michigan College offers programs that lead to Associate degrees and/or certificates.

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