Job description

Posting Details

Posting Details

Reference Number 07-31783 Posted Job Title BUSINESS ANALYST School Name Wharton School Org Executive Education Posted to the Web 04/26/2019 Posted Job/Salary Grade E Employment Type Exempt Hours N/A Position Type Full Time Position Schedule M-F, plus early mornings/late evenings/weekends Months 12 Position Length Ongoing Position End Date University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business School

In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


Reporting to the Vice Dean, this position is responsible to drive collection and analysis of data from various platforms on an ongoing basis to report on key performance metrics, the competitive landscape, and industry trends to help Wharton Executive Education make better decisions using fact-based data driven methods. This may involve creation and maintenance of dashboards that monitor customer data, marketing activities and their output, as well as cost data to make WEE more effective and efficient. The Business Analyst will also work on key projects assigned by the Vice Dean that support long term planning and strategy. The position may also involve joining the Vice Dean in key meetings when he meets with other senior administrators within Exec Ed as well as across the School. The Business Analyst is expected to work across the entire Wharton Executive Education organization as well as key parts of the Wharton School and Penn. The position requires the ability to communicate technical quantitative analyses to a potentially less technical and less quantitatively oriented audience. The position requires a deep knowledge of programming techniques such as text mining, NLP, data product development and visualization; and thorough knowledge of customer relationship management software, the skills of a statistician, and the aptitude of a quantitative modeler. The position also requires the passion to make others in the organization more data-driven and fact based and provide technical support if needed to achieve the same.

Responsible for design, execution, and on-going evaluation of projects that use data emanating from various systems to guide budgeting, forecasting and strategic decision making at Wharton Executive Education to improve performance.

Develop and implement robust methods to measure effectiveness of marketing activities undertaken by Wharton Executive Education including testing and design of experiments to evaluate alternative marketing strategies.

Develop and implements effective procedures for collecting, analyzing, and reporting data on competition and industry dynamics.

Based on data collection and analysis, design, and author high-level presentations for Vice Dean that communicates Exec Ed’s business landscape to various audiences.

*Supervise student workers and provide assistance when needed to others on statistical methods and programming methods.


A Bachelor’s degree and 5-7 years’ experience or equivalent combination of education and experience is required. Demonstrated experience in analytics and statistical analysis. Experience with CRM tools/Salesforce is required. The position requires a deep knowledge of programming techniques such as text mining, NLP, data product development and visualization; and thorough knowledge of customer relationship management software, the skills of a statistician, and the aptitude of a quantitative modeler.

A detail-oriented, analytical leader who thinks holistically and strategically about business growth strategies and financial landscape.

Demonstrated experience understanding, analyzing, and reporting on business trends and the concerns of executives. Creatively offer approaches and solutions to educational and management problems based on trends.

Proven ability to fully utilize business development, sales, and other CRM/Salesforce systems, and the ability to develop and drive metrics and dashboards.

Proven ability to fully utilize pivot tables, and to design graphs and charts to communicate business trends.

Must be able to work in a fast-paced, results-oriented environment. Action-oriented, results-driven approach to a professional team. ROI-driven problem solver. Results driven. Goal oriented. Thinks strategically and creatively across multiple platforms. A proven track record in achieving aggressive sales goals in the higher education market highly desirable.

Proven ability to communicate ideas and information to senior audiences, both in public forums and in written communication. Strong presentation, verbal and written skills, as well as proven ability to develop well-written documents and design presentations that communicate financial picture.

Ability to work within a team environment and/or act in a lead capacity to motivate a team of professionals on projects.

Independent, self-confident self-starter who is highly credible in representing WEE with internal and external audiences.

*Willingness and ability to work across time zones to include early mornings/late evenings/weekends.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Quick Link Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • [email protected]
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years
Applicant Documents Required Documents
  1. Resume
Optional Documents
  1. Cover Letter




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Job No:
Posted: 4/27/2019
Application Due: 5/21/2019
Work Type: