Retention Specialist - STEM Center (Grant Funded)

Job description

Posting Details

Position Information

Posting Number 2014706S Position Title Retention Specialist - STEM Center (Grant Funded) Location Skyline College Department Sciences / Math / Technology SKY (DEPT) Position Number TBD Percentage of Full Time 100% FLSA Non-Exempt (accrues overtime) Months per Year 12 If other, please specify Min Salary $58,536 (annual) Max Salary $74,844 (annual) Position Type Classified Positions Posting Text

Who We Are

The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

The College and the District

Skyline College, which was designated as a Hispanic Serving Institution in 2015, is part of the San Mateo County Community College District, which currently enrolls approximately 23,000 students, the majority of whom are from minoritized populations. Of the students at Skyline College, 2.6% are African American, 0.2% are American Indian, 18.2% are Asian, 18.4% are Filipino, 18.8% are Latinx, 1.2% are Pacific Islander, 19.3% are White, 19.8% are Multi-Ethnic, and 1.7% are unknown.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

The Position

The Retention Specialist will be working to recruit and retain students in programs developed under STEM grants. The Retention Specialist will be expected to leverage resources whenever possible by working with other student support services. Under direction, the employee performs a variety of preparatory work and planning and develops strategies to support and enhance student completion and success. Public contact is extensive and primarily includes students, faculty, and staff, but can also include vendors and staff in other educational institutions and agencies, for the purpose of exchanging subject matter and procedural information. A high degree of independent judgment and creativity are required to resolve a wide variety of minor and occasional major problems that may arise. Consequences of errors in judgment can be moderately costly in public relations and employee time; however, supervisory controls are available to limit the risk of serious error. A Retention Specialist can perform a wide variety of duties within the scope of the classification. A Retention Specialist can direct the work of student assistants, clerical staff, and instructional aides, as assigned.

This is a temporary position funded by STEM grants and may be eliminated once the funding has been exhausted. Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Recruits and retains students in programs funded by STEM grants, including developing strategies to enhance student completion and success

2. Proactively contacts and meets with program participants to monitor their progress, relay information from professors, make necessary referrals, etc.

3. Exchanges information with students, faculty, and staff regarding subject-matter, resources, materials, policies, and procedures associated with the classroom, laboratory setting, college programs, and services

4. Provides wraparound student support to all participants in STEM programs in order to help them address challenges inside and outside of school, including, but not limited to, developing successful study habits, communicating and working individually with faculty, attaining work experience, transfer prep, financial aid assistance, referrals to on- and off-campus services as needed

5. Tracks student involvement in support resources on-campus including academic counseling and development of a Student Educational Plan (SEP), as well as applications for transfer, financial aid, scholarships, internships, and completion of Transfer Admission Guarantees (TAGs)

6. Assists in planning of activities and delivering services to students, including organizing workshops, selection of student participants, and accompanying students to off-campus events

7. Organizes and facilitates study skills workshops as needed covering topics such as, but not limited to, time management, stress reduction at school, resume writing, etc.

8. Works with college staff in organizing an academic support structure that includes: Supplemental Instruction, study groups, tutoring, and other support services to enhance student retention and success in STEM courses

9. Works with faculty and STEM grant project partners to deliver high-quality and engaging program orientations before Spring semester in order to build cohort community, introduce faculty and partners, and implement study skill development

10. Attends meetings, conferences, and workshops to obtain current subject-matter, procedural, and other information

11. Participates in division and department planning activities

12. Makes presentations to small and large groups to publicize services and programs as assigned

13. Provides encouragement and support to students who are undecided about a major by providing information regarding specific majors

14. Develops an early alert system to identify students who are under-performing in specific coursework and collaborates with instructional aides and tutors to intervene

15. Works with faculty advisors and student leaders of clubs to develop programs that promote academic success

16. Uses a variety of computer software to organize and maintain learning resources and related data, compose and prepare correspondence, reports, publicity and other materials; sets up and maintains online and manual files; enters, modifies, and retrieves a variety of statistical and other data for special and regular reports

17. Creates and distributes STEM program marketing materials, including fliers, applications, etc.

18. Trains and leads the work of student assistants, clerical, and other staff as assigned

19. Performs other related duties as assigned

Minimum Qualifications

• A combination of education and experience equivalent to a Bachelor’s degree from an accredited institution

• Successful experience of increasing responsibility that has included event planning, assessment, and evaluation

• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

• Demonstrated oral and written communication skills, including public speaking

• Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials

• Experience with research and compiling data for, formatting and preparing statistical, financial and other reports

• Skill in setting up and maintaining online and manual files

Knowledge, Skills and Abilities

1. Skill in working with diverse adult learning styles

2. Skill in multitasking and workload prioritizing under deadline pressure, using independent judgment for decision-making

3. Skill in the use of Microsoft Office Suite and web-based content management systems to compose and prepare a variety of correspondence, reports, publicity, and other materials

4. Skill in establishing and maintaining respectful and sensitive working relationships with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

5. Skill in oral communication, including public speaking

6. Skill in written communication

7. Skill in organizing data, setting up, tracking, and maintaining data in electronic and manual files

8. Skill in directing the work of others

Physical Requirements

This classification requires sitting for various lengths of time; the ability to type, use phone, occasionally lift, carry, push, pull, or otherwise move objects of light to moderate weight; work at a computer, including viewing a monitor for various lengths of time, repetitive use of keyboard, mouse or other control device, dexterity of hands and fingers to operate keyboard; and ability to operate a motor vehicle and drive to off campus locations in order to perform the essential functions.

Preferred Qualifications Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Posting Detail Information

Open Date 01/22/2019 First Review Date 05/08/2019 Close Date Open Until Filled Yes Special Instructions Summary

Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page:

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process

In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2018 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2018 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2018 Annual Security Report is now available. The Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. You can obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • District Employee
    • District Employment Site
    • CCC Registry
    • Chronicle of Higher Education
    • ACCCA
    • HERC
    • Other
    • LinkedIn
    • Facebook or Twitter
  2. * Do you possess a combination of education and experience equivalent to a Bachelor's degree from an accredited institution?
    • Yes
    • No
  3. * Have you had successful work experience of increasing responsibility that has included event planning, assessment and evaluation?
    • Yes
    • No
  4. * Can you demonstrate cultural competence, a sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff?
    • Yes
    • No
  5. * Can you demonstrate skill in oral and written communication, including public speaking?
    • Yes
    • No
  6. * Do you have experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials?
    • Yes
    • No
  7. * Do you have experience with research and compiling data for, formatting, and preparing statistical, financial and other reports?
    • Yes
    • No
  8. * Do you have experience setting up and maintaining online and manual files?
    • Yes
    • No
Applicant Documents Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents
  1. Other Document 1
  2. Other Document 2
  3. Other Document 3




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Job No:
Posted: 4/25/2019
Application Due: 6/18/2019
Work Type: