Posting Details

Job Posting Information

Vacancy Type SHRA Is Internal Transfer Only No Time Limited? No Time-Limited Appointment Length Title Medical Support Technician Band Level Journey Working Title Small Animal Veterinary Technician Salary Range $31,200 - $61,687 Anticipated Hiring Range $32,000.00 - $35,000.00 Salary Grade Equivalency 65 Position Number 00043313 Work Schedule 7:00 am - 5:30 pm; Friday - Monday Does the regular and recurring schedule of this position result in the employee working more than ½ of their hours between 4 pm and 8 am? (Meal periods do not count). Yes Full Time Equivalent (FTE) 1.00 Department 192001 - CVM Teaching Hospital Department CVM Teaching Hospital Job City & State Raleigh, NC Primary Function of Organizational Unit

The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board-certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient healthcare. Each year, nearly 25,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th-year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.

Essential Job Duties

This position provides technical assistance to the General Hospital Department (GH) in the Randall B Terry Companion Animal Medical Center (TC). The individual will act as the patient care technician for the department, providing unique internal customer service, technical assistance, data collection, and patient care. The position interacts with internal services and their respective staff, clinicians and students, as well as private owners on visitations. The position is the primary point of contact for the patient admitting into the unit for hospitalization and communicates with students, staff, and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal. Performs various technical procedures including; post-operative support and monitoring, Intravenous catheter placement for both short and long-term vein access, venipuncture, IV injections, wound management, drug administration (IV, Oral, Subcutaneous), bandage care, chemotherapy administration and various another routine diagnostic testing.
Manages all internal billing for individual patients being housed in GH and the associated charges with hospitalization, technical procedures, and treatments performed.

Provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. Completes specialized treatments in an accurately and timely fashion. Works proactively to keep patients clean and comfortable.
Provides extensive post-operative monitoring, support, and management.
Responsible for supervising, coaching, teaching, orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and technical procedures.
Records a variety of data relating to patient care and treatments, and service-related communications. Provides quick and accurate information regarding each patient, acting as the liaison between service and other departmental technicians. Is proficient in entering data into the electronic medical record.
Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards.
Keeps all necessary equipment in clean and working order and has all necessary and appropriately stocked supplies available for procedures and daily patient husbandry.

Other Work/Responsibilities

Applies full knowledge of veterinary medicine to perform procedures and tests (administers intravenous, inhalant and oral medicines, catheterizations, etc) in support of patient care. Demonstrates knowledge of safe restraint, blood collection, and other diagnostic procedures. Applies full knowledge of anatomy and physiology. Applies full knowledge and skills to operate, adjust and calibrate standard instrumentation and equipment as needed (Doppler, ECG, etc). Utilizes full knowledge of infection control procedures

Minimum Experience/Education

Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.

Some positions may require additional Training, Certifications, or Licensure.

Departmental Required Skills

Previous experience as an assistant in a canine/feline veterinary setting. Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations.
Ability to provide high quality customer service.
Ability to lift up to 50 pounds with or without reasonable accommodations.
Ability to work beyond scheduled work hours when needed.
Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement.
Ability to work effectively with computers and electronics.
Ability to work independently and practice good judgment to ensure high-quality care for all patients and request assistance when needed.
A desire to teach 4th-year veterinary students.

Preferred Experience, Skills, Training/Education

Licensed/Registered/Certified by any state
Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.
At least 2 years of experience as a veterinary technician in a clinical setting; preferably at a teaching hospital.

Required License or Certification

N/A

Special Instructions Job Open Date 04/23/2019 Must Be Open Until---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 04/29/2019 Is this position partially or fully funded on ARRA stimulus monies? No Proposed Hire Date 05/06/2019 Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you learn of this opportunity?
   • NCSU Website
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Professional Organization
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other
2. If you selected "Other" for the previous question, please provide the source you learned about this opportunity from.

   (Open Ended Question)

3. * Have you completed an accredited Training Program in the area of assignment; OR do you have an equivalent combination of training and experience?
   • Completed an accredited Training Program in the area of assignment
   • Equivalent combination of training and experience
   • None of the above
4. * Do you have experience in a clinical veterinary setting?
   • Yes
   • No
5. * Do you have knowledge of animal anatomy and physiology?
   • Yes
   • No
6. * Are you able to lift 50 lbs with or without reasonable accommodation?
   • Yes
   • No

Application Materials Required Required Documents

1. Resume
2. Contact Information for References

Optional Documents

1. Cover Letter